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Symantec Endpoint Security vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Symantec Endpoint Security delivers positive ROI by enhancing virus protection, reducing downtime, and improving operational efficiency with minimal disruption.
Sentiment score
7.4
Trend Vision One Endpoint Security yields 30% cost savings, 60-70% threat reduction, and improved operations over five years.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
 

Customer Service

Sentiment score
7.2
Symantec Endpoint Security's support is praised but varies post-Broadcom, with delays and regional differences affecting effectiveness.
Sentiment score
6.7
Trend Vision One Endpoint Security support is mixed; praised for local service but criticized for slow, inconsistent responses.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
Their technical support deserves a rating of nine out of ten.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
 

Scalability Issues

Sentiment score
7.8
Symantec Endpoint Security is scalable, user-friendly, and ideal for large organizations, effortlessly integrating with existing systems.
Sentiment score
7.9
Trend Vision One Endpoint Security effectively scales across organizations, ensuring adaptable endpoint management and seamless deployment with strong performance.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
 

Stability Issues

Sentiment score
7.8
Symantec Endpoint Security is generally reliable, though updates and operating system variations can occasionally disrupt stability and resource usage.
Sentiment score
8.0
Trend Vision One Endpoint Security is reliable, resource-efficient, and well-rated, though some users report post-update and compatibility issues.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
 

Room For Improvement

Symantec Endpoint Security faces performance issues, complex management, insufficient threat detection, and compatibility problems affecting usability and support.
Trend Vision One Endpoint Security struggles with resource usage, complex management, user-friendliness, and lacks AI and integration features.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
It supports Mac and is fully functional with that.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
 

Setup Cost

Symantec Endpoint Security is valued for its cost-effective pricing, flexible plans, and discounts for long-term or special contracts.
Trend Vision One Endpoint Security has competitive pricing with variable fees, valued for comprehensive enterprise-focused features despite additional costs.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
The pricing is very high, despite the solution’s capabilities.
 

Valuable Features

Symantec Endpoint Security provides comprehensive protection with device control, intrusion prevention, anti-virus, centralized management, and cross-platform integration.
Trend Vision One Endpoint Security offers easy deployment, robust threat protection, AI insights, XDR features, and strong support.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
 

Categories and Ranking

Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
132
Ranking in other categories
Endpoint Compliance (1st), Endpoint Detection and Response (EDR) (6th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security is 4.0%, down from 4.9% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Resolve support issues promptly while optimizing system resource usage
I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Ágoston DEIM - PeerSpot reviewer
Works wonderfully to defend endpoints against malware, ransomware, and malicious scripts
It would be much easier if the solution added the allowed USB for pen drives and USB drives. You can import an Excel CSV file with 500 devices, but it will be allowed globally. That would be helpful if you want to allow it only in one policy. If you want to enable these pen drives only for one group or an organization's security group, you have to add them manually one by one. That could be easier. It's a user experience, but you can add not just the serial but also the vendor. If you only have a Kingston pen drive, you can say that you want to allow all Kingston, or you can add the model number. If you know that you have a specific model of the Kingston pen drive, you can just allow Kingston and that model. The serial number is not important. You will not filter by serial number. However, if you want to filter by serial number and add only the given devices with the serial number, you have to add them one by one. You have to do this if you don't want to allow them globally. It's enough if you know that you bought a Kingston pen drive and you just put in that you want to allow the Kingston and the model number. Then, all pen drives of the given model will be allowed for a given security group on a given number of computers. In that case, you can attach only pen drives and no external hard drives from Kingston. That could be fast. If you want to add a given serial number, you add it one by one for a specific group. If you want to allow them globally, you say that everybody can use the pen drive on every computer. You can do it from a CSV. Let's say the CSV imports for security groups only and not company-wide. I think this is the more punctual way. If you want to allow it only for the security group or Active Directory group of users, you must manually edit it to limit the serial numbers. The solution's user experience regarding device control could be more friendly or straightforward.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
Educational Organization
38%
Computer Software Company
12%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about Symantec Endpoint Security vs. Trend Vision One Endpoint Security and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.