Trend Micro Smart Protection and Symantec Endpoint Security Enterprise both offer comprehensive endpoint security solutions. Trend Micro stands out in ease of deployment and customer service, whereas Symantec is favored for its robust features, making it a preferred choice despite higher pricing.
Features: Trend Micro Smart Protection features threat detection, integrated protection mechanisms, and easy deployment. Symantec Endpoint Security Enterprise offers advanced threat defense, automated response capabilities, and extensive documentation. Users generally consider Symantec's feature set superior.
Room for Improvement: Trend Micro needs improvement in scalability, management tools, and integrating new features. Symantec users seek more streamlined updates, reduced system impact, and better performance optimization.
Ease of Deployment and Customer Service: Trend Micro is easier to deploy with responsive support. Symantec, although complex to deploy, includes extensive documentation and supportive customer service but may require additional resources.
Pricing and ROI: Trend Micro offers lower setup costs and satisfactory ROI. Symantec, despite its higher price, delivers substantial ROI due to its comprehensive features, offering good value for larger enterprises.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
The agent is very light, and it doesn't cause any issues on the machine.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
Symantec Endpoint Security Enterprise maintains consistent connectivity.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
We've experienced compatibility issues with Windows endpoint protection.
However, their pricing is comparable to CrowdStrike.
The automated response feature helps to mitigate breaches effectively.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
Product | Market Share (%) |
---|---|
Symantec Endpoint Security Enterprise | 0.5% |
Trend Micro Smart Protection | 0.8% |
Other | 98.7% |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 7 |
Large Enterprise | 9 |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 14 |
Large Enterprise | 16 |
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
Trend Micro Smart Protection is a comprehensive security solution designed to safeguard enterprises from a wide array of threats, including malware, ransomware, and advanced persistent threats (APTs). This solution combines multiple layers of protection and real-time threat intelligence to deliver robust security across networks, endpoints, and cloud environments.
Trend Micro Smart Protection utilizes advanced machine learning, behavioral analysis, and automated threat detection to identify and mitigate threats before they can cause harm. The solution integrates seamlessly with existing security infrastructure and provides centralized management through a user-friendly console. Its cloud-based architecture ensures continuous updates and real-time protection against the latest threats.
What are the critical features of Trend Micro Smart Protection?
What benefits should users look for in reviews when evaluating Trend Micro Smart Protection?
Trend Micro Smart Protection is implemented across various industries, including finance, healthcare, and retail, providing customized security solutions to meet specific regulatory and operational needs. Its ability to adapt to different environments and integrate with existing systems makes it a versatile choice for enterprises.
Pricing and licensing for Trend Micro Smart Protection are typically based on the number of users and endpoints, with flexible options available to suit different organizational needs. Customer support includes comprehensive service packages with 24/7 assistance and dedicated account managers for enterprise clients.
In summary, Trend Micro Smart Protection offers robust, multi-layered security with real-time threat intelligence and centralized management, making it a reliable solution for safeguarding enterprise environments.
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