

Symantec Endpoint Security Enterprise and ThreatLocker Zero Trust Endpoint Protection Platform are key players in the endpoint security category. ThreatLocker seems to have the upper hand due to its zero-trust approach and comprehensive application control, which many users find effective in preventing unauthorized activities and providing responsive support.
Features: Symantec Endpoint Security Enterprise provides proactive threat protection with an intelligent scan engine enhanced by machine learning. The solution offers application and device control, and intrusion prevention, all managed through a single pane of glass. ThreatLocker Zero Trust Platform focuses on granular application control using allowlisting and ring-fencing, protecting by ensuring only approved applications run. It also has selective elevation and comprehensive application visibility, making it effective in blocking threats.
Room for Improvement: Symantec Endpoint Security Enterprise could improve by incorporating Endpoint Detection Response (EDR) within its current platform to simplify user management. Enhancements in firewall capabilities, cloud security integration, and user interface are needed. ThreatLocker could benefit from staggered policy updates and a more intuitive user interface. Support visibility and built-ins to ease allowlisting processes are also areas for improvement.
Ease of Deployment and Customer Service: Symantec Endpoint Security Enterprise is deployable across on-premises, hybrid, and cloud environments, but users report complex and less responsive support since the Broadcom acquisition. ThreatLocker also supports diverse deployment environments and is noted for more streamlined support. Customers appreciate the proactive and knowledgeable service but suggest room for improved support availability and real-time assistance.
Pricing and ROI: Symantec Endpoint Security Enterprise is often considered expensive though offers options at various licensing levels, balancing cost with ROI through security effectiveness and compliance. ThreatLocker provides competitive pricing that reflects its robust features. It offers significant value and cost savings by reducing redundancy in security tools and preventing threats effectively.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
It keeps malware, Trojans, and ransomware at bay.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
I would rate it a ten out of ten for scalability.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
Controlling the cloud environment, not just endpoints, is crucial.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
I had a really good deal at the time, and it continues to be cost-effective.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
| Product | Market Share (%) |
|---|---|
| ThreatLocker Zero Trust Endpoint Protection Platform | 1.1% |
| Symantec Endpoint Security Enterprise | 0.7% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
ThreatLocker Zero Trust Endpoint Protection Platform empowers organizations with application control, selective elevation, and ring-fencing to enhance security and prevent unauthorized access.
ThreatLocker provides comprehensive security management using application allowlisting to ensure only approved software operates across servers and workstations. The platform's centralized management simplifies security processes by consolidating multiple tools, and its robust capabilities align with zero-trust strategies by actively blocking unauthorized applications and ensuring compliance. Users note intuitive features such as mobile access, helpful training resources, and responsive support, which effectively reduce operational costs and help desk inquiries. The managed service providers prefer ThreatLocker to maintain network integrity by preventing malicious scripts and unauthorized access attempts. However, users identify room for growth in training and support flexibility, the interface, and certain technical challenges like network saturation from policy updates.
What are the most important features?Organizations utilize ThreatLocker for application allowlisting, ensuring only authorized software operates to prevent unauthorized access efficiently. Deployed across servers and workstations, its features support zero-trust principles and are favored by managed service providers for application management and network integrity.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.