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Symantec Endpoint Detection and Response vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security (...
Ranking in Endpoint Detection and Response (EDR)
20th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
Endpoint Protection Platform (EPP) (27th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The solution does its job with no issues."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The solution is stable."
"Symantec Endpoint Detection and Response is stable."
"The most valuable features are that it is easy to connect and global settings are good."
"IPS and the user interface are good features."
"Trellix Endpoint Security has a full suite of DLP."
"Provides good mobile device protection."
"I have not received any complaints about the performance."
"The most valuable feature of the solution is its dashboard."
"The performance is good."
"The response part of EDR was most valuable. We used that to separate the endpoint from the network. We utilized the solution during the instant response. We were also utilizing advanced malware detection capabilities, but we benefited the most from its help with the response."
"The product's initial setup phase was straightforward."
"It is scalable and stable and the initial setup is the easiest part of using the product."
 

Cons

"One potential area for improvement in Symantec EDR is the reporting engine."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"The product doesn’t offer MDM functionality under its current licensing model."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"They need to improve their cloud presence."
"The solution’s scalability and stability could be improved."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"It would be nice to see more granular timeline analysis."
"I would like to see more local integration for the applications that we use."
"There is room for improvement in the pricing. The price should be improved, it's high."
"The solution needs to work on memory consumption. It is too high."
"The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers."
"The email protection isn't efficient enough, and I'd like to see DLP features in the next release."
"The product could be flexible and offer better pricing."
"Malware detection can be better. It doesn't have support and detection for the recent malware, but it has a compensatory control where it can do the behavior-based assessment and alert you when there is something malicious or unexpected. For example, when a certain user is executing the privilege command, which is not normal. These dynamic detections are good, and they compensate for malware detection."
"Most of these types of solutions including others, such as Carbon Black and FortiEDR, all have the same features. However, Carbon Black is the leader when it comes to being robust and user-friendly and this solution should improve in those areas to stay more competitive."
 

Pricing and Cost Advice

"It's a yearly subscription."
"The product is cheap."
"The price is really high and it should be lower."
"We have a yearly subscription, and the pricing is fair."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"It is an expensive solution."
"The price is reasonable."
"Of late, because of the Broadcom purchase, its price has been increasing."
"The product pricing is high."
"There's a subscription on a yearly basis. It's not that expensive; it's quite affordable."
"The price of the product is similar to the ones in the market that offer the same features."
"It is not so cheap in comparison to Sophos and other solutions."
"It was an annual fee. There was just one overall fee."
"Trellix Endpoint Security (ENS) is not a cheap solution...I don't think any costs are involved in the maintenance of the solution."
"The pricing is reasonable."
"We are on an annual subscription for McAfee MVISION Endpoint. The cost for the license could be less expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
University
7%
Computer Software Company
14%
Financial Services Firm
13%
Government
12%
Manufacturing Company
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

No data available
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

Information Not Available
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trellix Endpoint Security (ENS) and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.