IBM Security QRadar vs Symantec Endpoint Detection and Response comparison

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Executive Summary

We performed a comparison between IBM Security QRadar and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Security QRadar vs. Symantec Endpoint Detection and Response Report (Updated: March 2024).
769,789 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks.""Fortinet has helped free up around 20 percent of our staff's time to help us out.""Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance.""Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.""The product detects and blocks threats and is more proactive than firewalls.""The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture.""Additionally, when it comes to EDR, there are more tools available to assist with client work."

More Fortinet FortiEDR Pros →

"IBM has everything you need in a cybersecurity solution. If you want to build a cybersecurity operation center version then I think QRadar is a perfect solution.""IBM QRadar User Behavior Analytics's most important feature is its ease of use.""The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why.""No doubt about it, the solution is extremely stable.""The tool is already automated in many ways, but there are some additional functions which should be automated, like sending an email, mobile notification, and integration of XFS.""The most valuable feature is the searching capability and real-time operational use.""Due to the skills shortage, we are able to use it from the standpoint of bringing in a lower level employee or a person who may not have security knowledge.""I think it's a very stable product that provides much more visibility than the other product."

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"The pricing is good.""The setup is quite easy.""I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well.""There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good.""The solution has great blocking features.""The solution does its job with no issues.""I have had absolutely no problem with using this solution, it really works well.""It is mostly used for malware detection and antivirus purposes."

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Cons
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers.""Once, we had an event that was locked and blocked, but information about it came to us two or three days later.""The only minor concern is occasional interference with desired programs.""ZTNA can improve latency.""There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors.""They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.""Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."

More Fortinet FortiEDR Cons →

"The implementation and configuration are not easy.""In terms of what could be improved, I would say the script which we have to create for custom actions. QRadar needs to improve that feature. Additionally, QRadar has to provide the playbooks designing features.""There are a lot of things they are working on and a lot of technologies that are not yet there. They should probably work out a better reserve with their ecosystem of business partners and create wider and more in-depth qualities, third-party tools, and add-ons. These things really give immediate business value. For instance, there are many limitations in using SAP, EBS, or Micro-Dynamics. A lot of things that are happening in those platforms could also be monitored and allowed from the cybersecurity risks perspective. IBM might be leaving this gap or empty space for business partners. Some larger organizations might already be doing this. It would be very nice if IBM can make some artificial intelligence part free of charge for all current QRadar users. This would be a big advantage as compared to other competitors. There are companies that are going in different directions. Of course, you can't do everything inside QRadar. In general, it might be very good for all players to provide more use cases, especially regarding data protection and leakage prevention. There are some who are already doing some kind of file integrity or gathering some more information from all possible technologies for building anything related to the user and data analysis, content analysis, and management regarding the data protection.""They should speed up the incident response and also, at the same time, reduce the amount of manual effort that is required.""In a future release, the solution could provide malware analysis.""From a functionality point of view there are issues sometimes.""What needs to be improved in IBM QRadar User Behavior Analytics is the user experience. It's not optimal. Some screens are a bit clunky. The solution needs to be more user-friendly.""The architecture could be improved. I got stuck for a long time trying to understand the architecture, as it is quite challenging."

More IBM Security QRadar Cons →

"It would be nice to see more granular timeline analysis.""It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product.""It would be beneficial to have more integration and compatibility with other platforms.""Technical support is not as good as we expect, and resolving problems should be more timely.""The Symantec portfolio is not big enough to cover the organization in all 360 degrees.""It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable.""While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer.""The solution can always be more stable and more secure."

More Symantec Endpoint Detection and Response Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "found other solutions, with more features at the same cost or less. You don’t have to leave the Gartner Magic Quadrant to beat their price."
  • "Most of the time, it is easier and cheaper to buy a new product or the QRadar box."
  • "IBM's Qradar is not for small companie. Unfortunately, it would be 'overkill' to place it plainly. The pricing would be too much."
  • "IBM's Qradar is not for small companie. Unfortunately, it would be 'overkill' to place it plainly. The pricing would be too much."
  • "Go through a vulnerability assessment review for price breaks. A virtualized solution will also cut down on cost."
  • "It is expensive. It is not a product that I can provide for SMBs. It is a program that I can only provide for really large enterprises."
  • "The maintenance costs are high."
  • "Pricing (based on EPS) will be more accurate."
  • More IBM Security QRadar Pricing and Cost Advice →

  • "We are satisfied with the pricing."
  • "The price is okay, but it really depends on the customer's requirements."
  • "The price is really high and it should be lower."
  • "We have a yearly subscription, and the pricing is fair."
  • "It's a yearly subscription."
  • "Of late, because of the Broadcom purchase, its price has been increasing."
  • "The more devices we have the more expensive it becomes, which is where the challenge is."
  • "The price is reasonable."
  • More Symantec Endpoint Detection and Response Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:We have FortiEDR installed on all our systems. This protects them from any threats.
    Top Answer:We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it… more »
    Top Answer:It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier… more »
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is… more »
    Top Answer:The event collector, flow collector, PCAP and SOAR are valuable.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar, IBM QRadar User Behavior Analytics, IBM QRadar Advisor with Watson
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    IBM Security QRadar is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.

    IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats. 

    IBM QRadar Log Manager

    To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.

    Some of QRadar Log Manager’s key features include:

    • Data processing and capture on any security event
    • Disaster recovery options and high availability 
    • Scalability for large enterprises
    • SoftLayer cloud installation capability
    • Advanced threat protection

    Reviews from Real Users

    IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.

    Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."

    A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."

    Symantec Endpoint Detection and Response (EDR) is a powerful security solution designed to help organizations proactively detect, investigate, and mitigate advanced threats across their endpoint environments. As part of Broadcom's cybersecurity portfolio, Symantec EDR provides comprehensive visibility into endpoint activities, enabling security teams to quickly identify and respond to threats that evade traditional defenses.

    Symantec EDR leverages machine learning, behavioral analysis, and global threat intelligence from Symantec's vast network to detect sophisticated threats, including zero-day attacks, ransomware, and advanced persistent threats (APTs). This allows organizations to identify malicious activities early and respond swiftly to mitigate potential damage. The solution offers automated response options that enable security teams to contain and remediate threats quickly.

    Symantec EDR provides detailed forensic capabilities, allowing security analysts to dive deep into endpoint data, investigate incidents thoroughly, and understand the scope and impact of attacks. Features such as timeline analysis, incident graphing, and the ability to isolate endpoints enhance investigative efforts and support effective remediation strategies.

    With its centralized management console, Symantec EDR offers visibility across the entire endpoint environment, regardless of the operating systems or whether endpoints are on-premise or remote. Symantec EDR seamlessly integrates with other Symantec security solutions, enhancing its detection capabilities and enabling a unified approach to threat management. Its scalable architecture ensures that businesses of all sizes can benefit from its advanced security features without compromising performance.

    Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation. Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.

    Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
    Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company15%
    Comms Service Provider10%
    Security Firm6%
    VISITORS READING REVIEWS
    Educational Organization18%
    Computer Software Company15%
    Financial Services Firm10%
    Government6%
    REVIEWERS
    Financial Services Firm19%
    Healthcare Company13%
    Computer Software Company13%
    Wellness & Fitness Company6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Retailer12%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business39%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise29%
    Large Enterprise50%
    REVIEWERS
    Small Business46%
    Midsize Enterprise21%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    Buyer's Guide
    IBM Security QRadar vs. Symantec Endpoint Detection and Response
    March 2024
    Find out what your peers are saying about IBM Security QRadar vs. Symantec Endpoint Detection and Response and other solutions. Updated: March 2024.
    769,789 professionals have used our research since 2012.

    IBM Security QRadar is ranked 20th in Endpoint Detection and Response (EDR) with 198 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. IBM Security QRadar is rated 8.0, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon. See our IBM Security QRadar vs. Symantec Endpoint Detection and Response report.

    See our list of best Endpoint Detection and Response (EDR) vendors.

    We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.