IBM Security QRadar and Symantec Endpoint Detection and Response compete in the cybersecurity category, focusing on SIEM and endpoint protection, respectively. IBM Security QRadar seems to have an edge due to its superior analytics and integration capabilities, whereas Symantec stands out for its ease of use and strong endpoint defense.
Features: IBM Security QRadar offers automatic log source identification, user-friendly dashboards, scalability, and integrated SIEM capabilities supporting various environments. Symantec Endpoint Detection and Response concentrates on seamless endpoint protection with powerful blocking features, high scalability for large enterprises, and ease of use across networks.
Room for Improvement: IBM needs improvements in incident management, API support, vulnerability management, and simpler configurations for cloud integration. Symantec's areas for growth include more robust reporting, better network component integration, and enhanced timeline analysis, highlighting gaps in reporting and support quality.
Ease of Deployment and Customer Service: IBM Security QRadar provides multiple deployment options like on-premises and various cloud environments, aligning with flexible organizational needs. Symantec matches this flexibility with easier cloud environment usability. Both experience customer service challenges; IBM has technical support delays, and Symantec, post-Broadcom acquisition, needs better response times and communication.
Pricing and ROI: IBM Security QRadar is relatively expensive, often justified by its comprehensive features and integration capabilities. Costs can grow quickly due to an events-per-second pricing model. Symantec also has high pricing for on-premises setups, with cheaper cloud alternatives. While both are premium-priced, Symantec’s strong endpoint security features help balance costs.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
This would help identify critical or high-priority alarms in QRadar.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
We are not using it as we used to, and I think that advantage is fading out, particularly after the selling of the product to Palo Alto.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
The integration of third-party technologies with IBM Security QRadar is one of the high points they have.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 1.4% |
| Symantec Endpoint Detection and Response | 0.6% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 89 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
Symantec Endpoint Detection and Response (EDR) is a powerful security solution designed to help organizations proactively detect, investigate, and mitigate advanced threats across their endpoint environments. As part of Broadcom's cybersecurity portfolio, Symantec EDR provides comprehensive visibility into endpoint activities, enabling security teams to quickly identify and respond to threats that evade traditional defenses.
Symantec EDR leverages machine learning, behavioral analysis, and global threat intelligence from Symantec's vast network to detect sophisticated threats, including zero-day attacks, ransomware, and advanced persistent threats (APTs). This allows organizations to identify malicious activities early and respond swiftly to mitigate potential damage. The solution offers automated response options that enable security teams to contain and remediate threats quickly.
Symantec EDR provides detailed forensic capabilities, allowing security analysts to dive deep into endpoint data, investigate incidents thoroughly, and understand the scope and impact of attacks. Features such as timeline analysis, incident graphing, and the ability to isolate endpoints enhance investigative efforts and support effective remediation strategies.
With its centralized management console, Symantec EDR offers visibility across the entire endpoint environment, regardless of the operating systems or whether endpoints are on-premise or remote. Symantec EDR seamlessly integrates with other Symantec security solutions, enhancing its detection capabilities and enabling a unified approach to threat management. Its scalable architecture ensures that businesses of all sizes can benefit from its advanced security features without compromising performance.
Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation. Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.
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