Arcserve UDP vs Zerto comparison

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Arcserve Logo
5,055 views|3,419 comparisons
84% willing to recommend
Zerto Logo
Read 234 Zerto reviews
10,524 views|5,722 comparisons
98% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arcserve UDP and Zerto based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Arcserve UDP vs. Zerto Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Easy restoration and the solution works quickly.""The most valuable features are the replication to the cloud and the deduplication.""The ease of use is the best feature of the product.""The solution has no limitations because it does backup for Linux and Windows.""The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine.""Instant recovery is the most valuable feature of Arcserve UDP.""The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features.""This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

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"Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate.""The communication between the VM and the secondary data center is the most valuable feature.""The stability is good, and I have never had any customers say anything bad about it. Some have used it for years and have not had any problems.""Using Zerto, you can have your VM up and running in a matter of minutes. All you need to do is flip a switch, then you are good to go.""The most valuable feature is Zerto's ability to precopy data to a remote destination prior to the actual live migration period. That saves us a lot of time and has been very helpful. For example, if we had migrations occurring in waves over a period of several weeks with a VPG or VPG setup of approximately 50 VMs, that is multiple gigabytes of data, even terabytes in many cases. Having that data already copied on the evening of the migration saves considerable hours of time. It easily saves us four to six hours a night.""It is convenient to use because the API allows for seamless integration when performing our day-to-day operations.""I like that the failover is simple and that it's a stable platform. It makes it easy for us to do failovers in the event that we have an issue. It also makes it easier to do test failovers because we can test it prior to actually doing a real failover. This means that we can pull things back or commit them over on the other side. Zerto streamlines the process instead of having to have a whole team of people who are dedicated to disaster recovery.""We have seen ROI. The biggest way that we have seen it is in avoided downtime. We have had outages before, and we count downtime in terms of dollars spent. We have cut that down so dramatically, which provides us a very quick ROI. We have drastically reduced the amount of time it takes us to recover workloads, from an average of two hours to an average of 10 minutes."

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Cons
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue.""It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration.""The technical support of the product is an area of concern where improvements are required.""Licensing can be quite difficult.""I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve.""I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those.""The time to backup servers that sit in DMZ must be improved.""The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

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"When we are trying to upgrade any virtual machines, we have to stop the virtual machines that have been replicated in Zerto and then upgrade or update to the virtual machines onsite. Instead of having to do it manually, there should be some way of automating that particular function.""It needs more documentation and automation features. I would like more documentation on designing an environment and network operations. On the automation side, I would like automation to clean up the environment in cases of a failed DR effort. An API interface to perform the DR exercise would also be nice.""Not all of the knowledge required for implementing Zerto is available in their online documentation for non-partners.""Adding or changing VPGs (Virtual Protection Groups) may require restarting replication.""Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site.""Whenever we do a failover, there's a confirmation box that shows up later. It's a little hard to see sometimes... A popup to continue would be a little bit better because then you're not sitting and waiting for something and it's already there.""The biggest pain points we have experienced are related to some of the SQL-intensive workloads just because the VPGs struggle a little bit to keep up. That might be because we are pushing too many transactions.""It needs to support more public cloud."

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Pricing and Cost Advice
  • "I do not work with the pricing or licensing issues of the solution for our organization."
  • "We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
  • "Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
  • "The price of this product is high and it should be lower."
  • "It is approximately $400 to purchase a virtual service outright."
  • "There is an annual license required for this solution and it is priced well."
  • "Pricing is most likely comparable."
  • "The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
  • More Arcserve UDP Pricing and Cost Advice →

  • "Pricing depends on your future growth. Start small and then scale up."
  • "Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical."
  • "Licensing is based on the number of VMs to replicate. The first thing should be to get the number of VMs to replicate based on your business needs."
  • "Licensing is VM based so you can buy packages or single VM. Price is not low but the power of application is high, so you will get your money back."
  • "It's a little bit expensive."
  • "We believe the pricing, setup costs, and licensing are easy to understand. The pricing seems very reasonable."
  • "The solution is very cost-effective and very easy to set-up but does not compromise on features."
  • "While we find the twenty-five VM license somewhat inflexible, the actual setup costs are minimal as the product is so easy to install."
  • More Zerto Pricing and Cost Advice →

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    Comparison Review
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    Questions from the Community
    Top Answer:Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four… more »
    Top Answer:The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log… more »
    Top Answer:The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
    Top Answer:Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1 =… more »
    Top Answer:Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feature… more »
    Top Answer:The pricing is based on virtual machines. They need to do better in regards to their tiering pricing rather than one price per VM. A lot of times we have VMs that are lower tier, such as Tier 2 or… more »
    Ranking
    18th
    out of 133 in Backup and Recovery
    Views
    5,055
    Comparisons
    3,419
    Reviews
    16
    Average Words per Review
    487
    Rating
    7.8
    2nd
    out of 133 in Backup and Recovery
    Views
    10,524
    Comparisons
    5,722
    Reviews
    126
    Average Words per Review
    925
    Rating
    9.0
    Comparisons
    Also Known As
    StorageCraft ShadowProtect, StorageCraft Backup Analyzer
    Zerto Virtual Replication
    Learn More
    Overview
    Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

    Zerto, a Hewlett Packard Enterprise company, specializes in data protection and empowers customers to run a business by simplifying the protection, disaster recovery, and mobility of on-premises and cloud applications. Zerto uses advanced hybrid cloud IT technologies to recover and protect business-critical applications in on-premises and cloud environments, enabling them to deliver continuous service without compromising security. Zerto’s foundation is based on continual data protection (CDP) technology. Users can benefit from a single, unified, and automated recovery and data management experience across all virtualized or container-based workloads.

    Zerto's native clustering technology creates a resilient, fault-tolerant system that automates recovery of critical virtual machines while supporting software updates, new OS releases, and upgrades. With native clustering, a creation, migration, or deletion of a virtual machine is automatically replicated to all nodes in the cluster. This creates an automated failover and availability solution with the features of high-end dedicated servers running at a fraction of the cost.

    Zerto Features

    Zerto has many valuable key features. Some of the most useful ones include:

    • Continuous data security
      • Continuous replication
      • The industry's lowest RPOs and fastest RTOs
      • App and database protection and recovery on a granular level
    • Agility across hybrid and multi-cloud
      • Protection between clouds
      • Simple on-premises to cloud migration
      • User-friendly native cloud services
    • Simple to scale
      • Automation and orchestration are built-in
      • Cross-platform, multi-site analytics
      • Unified experience regardless of cloud
    • Software-based
      • Hardware, hypervisor, and cloud are all independent
      • No physical appliances
      • Future-proof

    Zerto Benefits

    • Robust disaster recovery: Continuous data protection enables recovery of entire clusters, multi-VM applications, or even a single server with the lowest RPOs and fastest RTOs. Zerto allows users to safeguard, manage, and recover all of their key digital assets, whether they’re recovering to a secondary location, the public cloud, or a managed service provider.
    • Constant backup: Instead of making backups every 12 or 24 hours, Zerto creates backups every 5-15 seconds. Zerto backup has no impact on production and eliminates the burden of micromanaging backup windows by using CDP instead of snapshots. Its backup provides immediate recovery of data, folders, or virtual machines (VMs) that are only seconds behind the original, which is a simple approach to completely avoid ransomware or erase inadvertent deletions.
    • Strong long-term retention: Send data to the cloud or a purpose-built storage appliance of your choice for months or years of retention. These long-term copies can be made from local backups or DR replicas, and they can be kept wherever is most convenient for your company. Its powerful indexing and search makes discovering and restoring data simple. For data you want to maintain but only use infrequently, use cost-effective cloud tiering to shift LTR copies from hot to cold to deep-freeze storage.

    Reviews from Real Users

    Zerto stands out among its competitors for a number of reasons. Two major ones are its disaster recovery abilities and its ease of use. PeerSpot users take note of the advantages of these features in their reviews:

    Justin C., Director of IT at Arnott Inc. writes of the solution, “If we had to deal with a ransomware event, Zerto would be one of the first things I would use, because it is going to be the fastest to restore data to a certain point. If there were a fire in our building, Zerto would be a big thing too, because we would shut down everything that's in our building… It's definitely going to be one of our prevalent DRBC layers of protection."

    Brad W., Vice President of Information Technology at a financial services firm, notes, “The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do.”

    Sample Customers
    ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
    United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
    Top Industries
    REVIEWERS
    Construction Company22%
    Non Tech Company11%
    Computer Software Company6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider7%
    Government7%
    Non Profit7%
    REVIEWERS
    Financial Services Firm16%
    Insurance Company12%
    Healthcare Company10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Manufacturing Company8%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business57%
    Midsize Enterprise20%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    REVIEWERS
    Small Business23%
    Midsize Enterprise25%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise15%
    Large Enterprise57%
    Buyer's Guide
    Arcserve UDP vs. Zerto
    March 2024
    Find out what your peers are saying about Arcserve UDP vs. Zerto and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Zerto is ranked 2nd in Backup and Recovery with 234 reviews. Arcserve UDP is rated 7.6, while Zerto is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and NAKIVO Backup & Replication, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Commvault Cloud. See our Arcserve UDP vs. Zerto report.

    See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.