Try our new research platform with insights from 80,000+ expert users

Arcserve UDP vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (24th), Disaster Recovery (DR) Software (16th)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
76
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

While both are Backup and Replication solutions, they serve different purposes. Arcserve UDP is designed for Backup and Recovery and holds a mindshare of 1.1%, down 1.3% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 26.6% mindshare, down 29.0% since last year.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Arcserve UDP1.1%
Veeam Data Platform10.0%
Commvault Cloud5.5%
Other83.4%
Backup and Recovery
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect DD (Data Domain)26.6%
HPE StoreOnce18.6%
Dell PowerProtect Data Manager13.7%
Other41.099999999999994%
Deduplication Software
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Faisal_Zia - PeerSpot reviewer
Offers efficient data management with robust features and reliable performance
Dell PowerProtect DD (Data Domain) can be improved in terms of price. While Dell is providing a proper device, other solutions, such as Symantec, can replicate their data through any NAS storage. Although their deduplication and compression might not be as effective, they can still accomplish the task. Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's deployment process was straightforward."
"The recovery part of the product is very good."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It is very stable."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"Easy restoration and the solution works quickly."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The most valuable feature of Arcserve UDP is live replication."
"The solution syncs immediately."
"This solution has a feature called Domain Boost, which allows for source deduplication and compression."
"It's very easy to use the domain once it's been set up. The interface is also user-friendly."
"I like the different features. We work closely with Dell on different products and features, which is why we use them all."
"The solution can scale up to one petabyte right now. It's very good for enterprise-level organizations."
"The features that I have found most valuable with Dell EMC PowerProtect DD are its deduplication feature and its DD Boost protocol for fast transfer, which is amazing."
"It works within backup windows and has got good deduplication."
"The most valuable features of this product are its guaranteed reliability and its duplication capability."
 

Cons

"We could not go into granular details of retrieving backup information."
"The initial setup was complex."
"Backups are very slow and time consuming."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"We would like faster instant recovery."
"Dell PowerProtect DD should come out with its own system so we do not have to use Data Domain. For example, something similar to what Symantec has done."
"They should reduce the CPC cost to customers. The product is becoming very expensive."
"They need to make migration easier."
"If we lose the admin password, Dell always asks for separate charges."
"The Dell PowerProtect DD architecture offers several significant features. One is DD Boost, which is utilized at both the source and destination sites for application processing."
"It helps if you have in-depth knowledge in order to use it correctly."
"DD Boost."
 

Pricing and Cost Advice

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The solution is priced well compared to other solutions."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"Pricing is most likely comparable."
"The solution is not very expensive, but it is not cheap."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The solution is expensive."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"If we do not move to the cloud solution and stay with our on-premise version we will miss some new features."
"The price of the solution and support for Dell PowerProtect DD is expensive. We have customers that cannot upgrade to a newer version of the solution because the support is too expensive."
"In Naira it was twenty-five or twenty-seven million (approximately $75,000 USD) for the implementation and maintenance cost for three years."
"The solution is expensive. However, if you pay less you receive less, it is cost-effective."
"Dell PowerProtect DD's pricing is expensive, and there is no option for perpetual licensing."
"The price of the backup appliance is slightly expensive. Compared to other vendors, the pricing will be slightly higher."
"The cheaper device costs around $70,000."
"Its price is reasonable."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
872,778 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Non Profit
8%
Government
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise21
Large Enterprise32
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
Dell PowerProtect DD (Data Domain) is an integrated backup appliance-based solution, and our installed base in Pakistan is substantial. We possess high expertise in both pre-sales and post-sales ac...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Dell PowerProtect DD (Data Domain)'s licensing cost was excellent in 2023, but after 2023, the operating environment licensing cost is huge. It is almost four times the earlier price.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: October 2025.
872,778 professionals have used our research since 2012.