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Arcserve UDP vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (19th), Disaster Recovery (DR) Software (10th)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
74
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

While both are Backup and Replication solutions, they serve different purposes. Arcserve UDP is designed for Backup and Recovery and holds a mindshare of 1.3%, down 1.5% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 28.2% mindshare, down 30.2% since last year.
Backup and Recovery
Deduplication Software
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product provides instant and virtual standbys."
"The most valuable feature of Arcserve UDP is live replication."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"Global deduplication is the best feature of this solution."
"The most valuable feature of Arcserve UDP is its decompression capability."
"I like the tool's speed."
"The standard backup and restore feature is most used."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"Our clients like the wide range of features that are available within this single solution."
"The most valuable feature is the performance because you can back up data really quickly."
"The solution is very stable."
"The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups."
"The stability is excellent."
"The technology has been very useful. There are lots of features on offer."
"We are very satisfied with this solution. It's easy to use and efficient."
"Its pricing is not overly expensive."
 

Cons

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The initial setup was complex."
"The solution's reporting could be improved and should provide customized reports."
"The product is not user-friendly."
"They could work on their marketing approach. I don't see many people leveraging it."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The Data Domain solution appliance is quite expensive."
"First-time integrations are difficult in NetWorker. NetWorker software needs to be simplified. It's very complex."
"The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper."
"The downside of PowerProtect's flexibility is that you have so many options. It can be a little confusing. It's like having a car with too many buttons on the dash. You can do so much with it, but it takes some time to learn what everything does."
"The pricing should be adjusted. Customers continuously talk about the price. They know it is a good solution and they really need the type of storage the solution offers, but it costs somewhere around $100,000 and up. It's not cheap, but it's very important for data vendors."
"The licensing is not cost-effective, and the pricing could be better."
"If I were a manager for this infrastructure, I would look into load balancing for cost, maintenance after sale, and improving Dell PowerProtect DD."
"The price could be improved."
 

Pricing and Cost Advice

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The pricing is moderate."
"As an MSP partner, I believe that the prices are fair."
"The solution is not very expensive, but it is not cheap."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"It is approximately $400 to purchase a virtual service outright."
"The approximate license cost for Dell PowerProtect DD (Data Domain) is around 5,00,000."
"This is one of the more expensive backup solutions on the market."
"The yearly subscription is very affordable for our customers, but the price could be a little cheaper overall."
"We usually buy products at the end year, and the license is included."
"The price of the backup appliance is slightly expensive. Compared to other vendors, the pricing will be slightly higher."
"The pricing is cost-effective for the solution"
"There are many options in the pricing structure which can cause some confusion and necessitate the purchase of additional licensing."
"Users have to pay a capacity-based licensing fee for the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My use case for this solution is for protecting or backing up data to safeguard against hacking or for disaster recovery. I utilize it in more projects on the governmental side, the non-governmenta...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper. The cheaper device costs around $70,000, which is a big sum to pay for a device like this.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
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