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Splunk SOAR vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Splunk SOAR's benefits vary, often improving efficiency, yet setup complexities and costs can challenge perceived returns and integration success.
Sentiment score
7.6
Sumo Logic Security improves troubleshooting and operational efficiency, with users finding ROI generally justifies its continued use.
 

Customer Service

Sentiment score
7.0
Splunk SOAR's support is responsive and efficient, with strong documentation but needs improvement in niche telecom use cases.
Sentiment score
7.4
Sumo Logic Security's support is responsive and helpful but can occasionally delay up to 48 hours; no phone support mentioned.
Splunk's technical support is very good and generally not needed often due to the stable environment.
They have a response time of forty-eight hours, which is not instant support.
 

Scalability Issues

Sentiment score
7.1
Splunk SOAR is highly scalable, adaptable for various environments, with users praising its flexibility despite occasional issues.
Sentiment score
8.1
Sumo Logic Security offers scalable, cloud-based solutions praised for integration, performance, and flexibility across diverse infrastructures, with positive user feedback.
It can be extended and adapted as necessary.
The tool has high scalability because everything is based in the cloud.
 

Stability Issues

Sentiment score
7.5
Splunk SOAR is stable with minimal outages, effective high-availability features, minor latency issues, and an eight out of ten stability rating.
Sentiment score
8.1
Sumo Logic Security is highly praised for stability, reliability, and maintaining performance under load, with minimal latency issues.
Splunk SOAR provides a stable environment and technology.
If there are many records, the system may stop or the UI may become unresponsive.
 

Room For Improvement

Splunk SOAR users seek better integration, advanced automation, improved usability, enhanced features, comprehensive documentation, and more responsive support.
Sumo Logic Security faces challenges in performance, automation, support, API integration, and high costs, needing improvements across multiple areas.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
This is crucial to sell to the government and financial sectors as they require data retention within each country.
 

Setup Cost

Splunk SOAR's subscription model is costly but justified for its efficiency and automation benefits, especially for larger organizations.
Sumo Logic Security users find AWS Marketplace simplifies billing and offers a competitive, cost-effective pricing structure despite scalability concerns.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
The solution is free for us, which is a beneficial aspect.
Splunk SOAR is affordable cost-wise only.
This makes it more cost-effective because other solutions often include a third element in their pricing.
 

Valuable Features

Splunk SOAR excels in customizable automation, seamless integration, enhancing incident response, and reducing manual tasks with user-friendly features.
Sumo Logic Security offers robust threat intelligence, real-time observability, and seamless integrations, making it essential for SecOps teams.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The stable environment and the community provide strong support, reducing the need for technical support.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
 

Categories and Ranking

Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
46
Ranking in other categories
No ranking in other categories
Sumo Logic Security
Ranking in Security Orchestration Automation and Response (SOAR)
20th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Log Management (44th), Security Information and Event Management (SIEM) (36th)
 

Mindshare comparison

As of August 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Splunk SOAR is 7.8%, down from 8.4% compared to the previous year. The mindshare of Sumo Logic Security is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Hamada Elewa - PeerSpot reviewer
Playbook complexity challenges integration but customization enables professional operation
We work with Splunk SOAR from a security perspective, focusing on User Behavior Analytics (UBA) and Security Orchestration, Automation, and Response (SOAR) The customization of the playbook in Splunk SOAR is very beneficial. After building the playbook, it operates professionally. There is an AI…
Vinay Patel D N - PeerSpot reviewer
Effective with good log analytics but needs better rule correlation
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
11%
University
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
What needs improvement with Splunk Phantom?
There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention wit...
 

Also Known As

Phantom
No data available
 

Overview

 

Sample Customers

Recorded Future, Blackstone
Information Not Available
Find out what your peers are saying about Splunk SOAR vs. Sumo Logic Security and other solutions. Updated: July 2025.
865,140 professionals have used our research since 2012.