


Sumo Logic Security and Elastic Security compete in the security space. Elastic Security has the upper hand in overall features, while Sumo Logic Security receives better feedback for deployment and customer service.
Features: Sumo Logic Security offers real-time analytics, automated threat detection, and user-friendly dashboards. Elastic Security provides flexibility, comprehensive threat hunting capabilities, and advanced machine learning features. Elastic Security's superior features make it a more attractive choice for users seeking robust security functionalities.
Room for Improvement: Sumo Logic Security needs better scalability, more powerful data visualization tools, and improved integration options. Elastic Security could use more straightforward configuration options, enhanced documentation, and a more intuitive user interface. Both products have room to improve, but Sumo Logic Security could benefit more from enhancements in scalability and visualization.
Ease of Deployment and Customer Service: Sumo Logic Security is noted for its straightforward deployment process and responsive customer service. Elastic Security, while also easy to deploy, occasionally has reports of complex initial configurations. Sumo Logic Security users consistently report a smoother deployment experience.
Pricing and ROI: Sumo Logic Security's setup costs are reasonable, and its ROI is favorable. Elastic Security is viewed as more cost-effective in the long run due to its comprehensive features despite higher initial costs. Elastic Security delivers a stronger ROI driven by its extensive capabilities, balancing the initial cost considerations.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
We have saved 64 hours of our time overall.
The return on investment I have seen with Sumo Logic Security in the past year and a half is tough to quantify, but I would estimate it has hit the milestones we set internally for return on investment.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Support is prompt and helpful.
Most of the time when my team encounters issues, they receive responses within 24 hours.
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
They have a response time of forty-eight hours, which is not instant support.
In general, they usually provide continuous support post-implementation, being in touch and trying to help, which makes their after-sale process better than Splunk.
Sumo Logic Security has really good customer support.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Elastic Security is quite scalable.
Sumo Logic Security scales up automatically because it is a cloud-native SIEM, and I do not need to worry about hardware clusters or capacity planning.
The tool has high scalability because everything is based in the cloud.
I did not face any significant issues with Sumo Logic Security, but the pricing may be a concern as they try to upsell and raise the prices very quickly.
Most of the time, the system is stable as long as the components that they integrate with are stable.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
I would rate Torq's product stability at eight, acknowledging that there are bugs, glitches, and downtimes.
In terms of stability, I would rate Elastic a solid eight out of ten.
If there are many records, the system may stop or the UI may become unresponsive.
The query language is pretty straightforward and easy, and it is very powerful for building different searches and dashboards that will serve for later exploration of the same interests I have.
It operates very well as a cloud-native SaaS platform with high availability, and there is no downtime that I have experienced.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
If a step is failing, the system could try to autocorrect it with AI or open a ticket from the workflow itself.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations.
I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
This makes it more cost-effective because other solutions often include a third element in their pricing.
From one to ten, where one is cheap and ten is expensive, I would put Sumo Logic Security at a seven.
If you go to the well-known vendors such as Azure Sentinel or other tools like Splunk, you are going to find them costly since they are well-known and they have much more integration compared to Sumo Logic Security.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Elastic Security offers good insight regarding alerts, reports, and cases.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
The features I find most useful in Sumo Logic Security are the ease of implementation and connectors; they have a very easy connection and many connectors to important systems, making it very easy to implement and fast to start running in production.
They are able to save time on fewer alerts because we are able to perform tuning on the logs to be able to only get relevant or security relevant incidents.
My SOC analysts were crushed under Splunk, but Sumo has actually eased the workload and made it tolerable for three people.


| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 11 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Elastic Security stands out for its speed, scalability, and intuitive interface. It integrates seamlessly with Elasticsearch and Kibana, providing efficient data indexing, centralized log management, and intelligent threat identification, all while being open-source.
Elastic Security offers robust capabilities in security monitoring, threat identification, and SIEM functionalities. Its open-source nature enhances scalability, facilitating log aggregation and infrastructure monitoring. Users appreciate the intuitive dashboards and machine learning integration, which aid in proactive security measures and anomaly detection. Despite its strengths, improvements are needed in documentation, scalability, and configuration complexity. High data volume pricing and limited machine learning support are concerns, while dashboard enhancement and seamless integration with existing systems are desirable. The platform is widely used for alerting suspicious activities, analyzing logs from firewalls and Active Directory, and providing endpoint protection. It serves as a key tool for security awareness and auditing, integrating effectively with technologies like Kibana and OpenShift.
What are the most notable features of Elastic Security?Organizations deploy Elastic Security across industries for log aggregation and security monitoring, detecting unauthorized access, and analyzing system logs. It is essential for infrastructure monitoring and integrates effectively with systems such as Fluentd and OpenShift, supporting comprehensive security views across enterprise environments.
Sumo Logic Security offers efficient event monitoring with customizable alerts, centralized log search, and real-time threat detection. It supports multi-cloud environments and integrates with threat intelligence, reducing workload with AI-driven analytics.
Sumo Logic Security empowers organizations with advanced logging and monitoring solutions, facilitating comprehensive security event management. Its robust log search and comparison features, combined with user-friendly dashboards, enable quick event analysis. The platform's multi-cloud support and real-time threat detection are notable features, seamlessly integrating automated log correlation and AI analytics to optimize user experience. Despite needing enhancements in querying and dashboard functionalities, Sumo Logic Security remains a reliable choice for application log management, IT asset visibility, and incident alerting. Organizations utilize it for threat detection, posture monitoring, and compliance audits, in platforms like AWS, focusing on security insights and performance monitoring.
What are the key features of Sumo Logic Security?Organizations in industries like finance and technology implement Sumo Logic Security to maintain security and compliance, leveraging its advanced monitoring and alerting capabilities. Teams focus on application troubleshooting and forensic analysis, ensuring robust security posture and effective incident response across cloud-based environments.
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