No more typing reviews! Try our Samantha, our new voice AI agent.

Splunk On-Call vs Splunk Security Essentials comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk On-Call
Ranking in IT Alerting and Incident Management
10th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk Security Essentials
Ranking in IT Alerting and Incident Management
14th
Average Rating
8.6
Reviews Sentiment
4.8
Number of Reviews
6
Ranking in other categories
Data Visualization (14th), Security Incident Response (10th)
 

Mindshare comparison

As of August 2026, in the IT Alerting and Incident Management category, the mindshare of Splunk On-Call is 3.4%, down from 4.4% compared to the previous year. The mindshare of Splunk Security Essentials is 1.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Splunk On-Call3.4%
Splunk Security Essentials1.8%
Other94.8%
IT Alerting and Incident Management
 

Featured Reviews

Ramani Happy - PeerSpot reviewer
Dev Ops Engineer at Data Elicit Solutions Pvt. Ltd.
Streamlined incident response has reduced downtime and improved on-call collaboration
A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of have to export data and build my own dashboard, which is not as out-of-the-box as I would prefer. The UI has improved, but it still feels a little chunky in certain areas, particularly when managing schedules. When I have a lot of teams, it can get messy. Additionally, the pricing model is per user, which starts to get expensive as the team scales.
reviewer2836941 - PeerSpot reviewer
Assistant Manager at a tech services company with 1-10 employees
Centralized monitoring has given our SOC real-time visibility into security and application activity
When I first implemented Splunk Security Essentials in this environment, it took a week for each log source to onboard and to create use cases and implement the data model, CIM, etc., for production readiness. Training is mandatory, and we need at least the Splunk Security Essentials User certification because it is a very critical resource in the organization, as we are handling security logs. In my organization, Splunk Security Essentials is used not only by the SOC but also for monitoring logs across different teams, as it is important for handling both security and application logs, given its capability to manage unstructured logs. Splunk Security Essentials has dramatically impacted my organization, as without it, we were blind to what is happening from both a security and application perspective, and it provides vital visibility into the organization's operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its the best solution of its type out there, you should go for it."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"I would recommend VictorOps for global distributed support teams."
"It reduces the communication around CI/CD and production errors in about 90% of the cases and made our support tasks much easier."
"The alert calling feature is the best because notifications are delivered via phone messages."
"The big benefit of using Splunk On-Call is that I know I have a high-performance team, but now I can really measure and prove it."
"Splunk Security Essentials has impacted my organization in that we have been getting the results that we wanted."
"The network monitoring feature is particularly valuable for gathering information about users, login times, and other statistics."
"They have a good catalog of plans to use to resist the attacks."
"We are focusing on security to ensure incidents are reported efficiently. In addition to that, for reporting purposes, we are utilizing our dashboards or creating new ones. We will be using free visualization tools for this purpose."
"Splunk Security Essentials has dramatically impacted my organization, as without it, we were blind to what is happening from both a security and application perspective, and it provides vital visibility into the organization's operations."
"I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content."
 

Cons

"Another example is that you cannot check the incidents created in VictorOps from the previous Friday."
"Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more dedicated for us."
"The only feature that we are currently waiting on right now is really kind of an annoyance factor: when we get on the timeline on the main dashboard, there’s an ACK All button."
"We chose to move away from the HP product as far as our monitoring goes and dealing with system-generated alerts, simply because it took too much time and effort to manage the APM platform."
"One area for improvement would be enhancing the mobile app experience."
"I would say a little bit of the user experience and the user interface of Splunk On-Call can be improved."
"User management has to be improved and more user types need to be added as there is currently only Admin or User."
"The solution can be improved by including a wider list of permissions."
"They could add more AI content or AI and machine learning."
"The reporting feature needs to be more user-friendly."
"It takes a lot of time to install Splunk Security Essentials. It's not very difficult, but it requires time."
"If I could change one thing about Splunk Security Essentials, it would be pricing. I believe they are still very costly as compared to the competition."
"The price could be improved."
"The biggest friction points I have with Splunk Security Essentials are the high license costs and user behavior that causes performance issues due to inappropriate wildcard searches."
 

Pricing and Cost Advice

"The price of the solution could be less expensive."
Information not available
report
Use our free recommendation engine to learn which IT Alerting and Incident Management solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
10%
Performing Arts
9%
Manufacturing Company
6%
Construction Company
18%
Comms Service Provider
11%
Financial Services Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for VictorOps?
The pricing aspect is per-user licensing, which is standard for this category, making it competitive compared to PagerDuty. In the past, we used PagerDuty, but it is not cheap once you start adding...
What needs improvement with VictorOps?
A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of ha...
What is your primary use case for VictorOps?
I have been using Splunk On-Call for nearly about two years. Our main use is incident alerting and on-call scheduling for our engineering and DevOps team. Basically, whenever something goes down, a...
What is your experience regarding pricing and costs for Splunk Security Essentials?
Our SecOps manager and CISO were more familiar with Splunk, and the price was right. That was probably the primary driver, and we did evaluation as well with strict criteria and Gartner ratings.
What needs improvement with Splunk Security Essentials?
The biggest friction points I have with Splunk Security Essentials are the high license costs and user behavior that causes performance issues due to inappropriate wildcard searches. Additionally, ...
What is your primary use case for Splunk Security Essentials?
My main use case for Splunk Security Essentials is for Enterprise Security, specifically the ES app. Splunk Security Essentials is my primary tool for threat detection and monitoring because as a S...
 

Also Known As

VictorOps
No data available
 

Overview

 

Sample Customers

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
Information Not Available
Find out what your peers are saying about Splunk On-Call vs. Splunk Security Essentials and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.