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Splunk On-Call vs Splunk Security Essentials comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk On-Call
Ranking in IT Alerting and Incident Management
13th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Splunk Security Essentials
Ranking in IT Alerting and Incident Management
14th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
4
Ranking in other categories
Data Visualization (16th), Security Incident Response (11th)
 

Mindshare comparison

As of January 2026, in the IT Alerting and Incident Management category, the mindshare of Splunk On-Call is 3.7%, down from 7.9% compared to the previous year. The mindshare of Splunk Security Essentials is 1.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Market Share Distribution
ProductMarket Share (%)
Splunk On-Call3.7%
Splunk Security Essentials1.4%
Other94.9%
IT Alerting and Incident Management
 

Featured Reviews

Venda E - PeerSpot reviewer
Cloud Option Engineer at a tech vendor with 10,001+ employees
Automated alert routing has improved incident response and now enables faster on-call collaboration
Some of the features of Splunk On-Call include automated alert routing and escalation that will ensure the right people get notified immediately. Also, on-call scheduling and rotation management. This feature makes managing shifts and coverage very easy. Another feature is real-time incident collaboration and communication. This will help bring the right team together fast. Another feature is alert de-duplication and suppression. This will reduce the noise, so only meaningful alerts reach the on-call staff. The feature I rely on the most in my daily work is automated alert routing and escalation. It ensures that critical issues go directly to the right engineer without delay, which saves time and prevents the incident from being missed. This has been the biggest contributor to improving our response times. The noise reduction feature is also very helpful. By filtering out non-critical or duplicate alerts, Splunk On-Call keeps our team focused on what actually matters and prevents alert fatigue. Splunk On-Call has helped my organization to improve response times, reduce missed alerts, and coordinate teams more efficiently during incidents. It also reduced alert fatigue and made our on-call process more reliable and predictable. Our average incident response time dropped by around 20% to 25%, mainly because alerts reached the right people faster. We also noticed fewer unnecessary escalations, and missed alerts almost completely stopped after we implemented automated routing and escalation policies.
BM
Information Security Architect at UMMS
Offers a wide range of advanced detection capabilities for identifying suspicious activities
We already talked about Enterprise Security on May 28th.I'm using Splunk Enterprise. We do use SOAR Mission Control, but not AppDynamics or Phantom. We have another freemium app for infrastructure monitoring called ITSI, IT Essentials Work. We also have the ITSI module for virtualization. I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The alert calling feature is the best because notifications are delivered via phone messages."
"Splunk On-Call has helped my organization to improve response times, reduce missed alerts, and coordinate teams more efficiently during incidents."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"The most valuable feature of the solution is helpdesk escalation."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"They have a good catalog of plans to use to resist the attacks."
"We are focusing on security to ensure incidents are reported efficiently. In addition to that, for reporting purposes, we are utilizing our dashboards or creating new ones. We will be using free visualization tools for this purpose."
"I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content."
"The network monitoring feature is particularly valuable for gathering information about users, login times, and other statistics."
 

Cons

"There could be improvements with communicating an incident or alert."
"One area for improvement would be enhancing the mobile app experience."
"Should have more YouTube webinars."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"The solution can be improved by including a wider list of permissions."
"The third-party configuration tool could be easier to use."
"The reporting feature needs to be more user-friendly."
"They could add more AI content or AI and machine learning."
"The price could be improved."
 

Pricing and Cost Advice

"The price of the solution could be less expensive."
Information not available
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Top Industries

By visitors reading reviews
Performing Arts
13%
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise9
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Security Essentials?
Our SecOps manager and CISO were more familiar with Splunk, and the price was right. That was probably the primary driver, and we did evaluation as well with strict criteria and Gartner ratings.
What needs improvement with Splunk Security Essentials?
I have not used Splunk Security Essentials' customizable dashboards. I have not taken advantage of the pre-built security use cases in Splunk.
What is your primary use case for Splunk Security Essentials?
We use Splunk Security Essentials. We have projects, though not many projects per year. The solution is used to resist cyber attacks. They have a good catalog of plans to use to resist the attacks.
 

Also Known As

VictorOps
No data available
 

Overview

 

Sample Customers

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
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Find out what your peers are saying about Splunk On-Call vs. Splunk Security Essentials and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.