SOTI XSight vs Workspace ONE UEM comparison

SOTI and Omnissa are both solutions in the Remote Access category. SOTI is ranked #44, while Omnissa is ranked #10 with an average rating of 8.0. SOTI holds a 0.6% mindshare in VUS, compared to Omnissa’s 4.0% mindshare. Additionally, 84% of Omnissa users are willing to recommend the solution.

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Executive Summary

We performed a comparison between SOTI XSight and Workspace ONE UEM based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SOTI XSight vs. Workspace ONE UEM Report (Updated: June 2026).

Buyer's Guide

SOTI XSight vs. Workspace ONE UEM

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of SOTI XSight is 0.6%, up from 0.1% compared to the previous year. The mindshare of Workspace ONE UEM is 4.0%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.3%
Workspace ONE UEM	4.0%
SOTI XSight	0.6%
Other	89.1%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Ronnayot Leangumnuay

Chief Solutions and Services Officer at OGA SynCom Co., Ltd.

Ensures device availability and prevents failures through predictive diagnostics

The most valuable feature of SOTI XSight is its Mobile Device Management (MDM) capabilities, which provide visibility on all devices and help ensure 100% availability by preventing failures. If a device fails, productivity decreases, so ensuring they are operational is crucial. The remote control and diagnostic features save time and expenses related to sending people on-site for support. Furthermore, the ability to predict which device needs attention based on log files, thereby preventing incidents, is highly beneficial.

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Vishal Bhatia

Trainer/Consultant at Koenig Solutions Pvt. Ltd.

Effective product tracking and monitoring enhances daily operations despite needing documentation improvement

The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its most valuable aspect is it is very connected with the Microsoft ecosystem."

"Intune reduces the load on our on-prem Active Directory by having everything go to one Intune panel, so we can configure group policies, deploy applications, and manage devices, and it has really improved our operations."

"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."

"It is a cloud solution, and you can easily scale as your needs grow."

"With Microsoft Intune, we set up the device within 20 to 30 minutes, reducing the provisioning time by 70 to 80%, and it has also reduced the IT workload by 40 to 60%."

"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."

"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."

"Great for software update needs, operating system version updates, and security policy enforcement."

More Microsoft Intune pros

"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."

"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."

"The most valuable feature is the User Experience Designer, which has been very helpful for our project."

"When we publish the applications, getting the credentials to log in and keep the application up or running is easy."

"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

"We provide smooth access with mobile SSO to these solutions with one click."

"I have found VMware Workspace One better than Microsoft Intune."

"Basically, the data containerization and the ability to publish and consistently push apps is the most valuable aspect of the product."

"From a remote management perspective, I like the management and the inventory."

"Overall, we've been very happy with VMware."

More Workspace ONE UEM pros

Cons

"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."

"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."

"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."

"The biggest improvement could be in the implementation, the ease of the implementation of it."

"It should be easier to define policies and comply with those policies."

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."

"Microsoft's technical support isn't very good. They're very slow in responding."

"I rate Microsoft support between six to eight. The support often involves third parties hired by Microsoft who are knowledgeable, but sometimes the help I receive is not adequate."

More Microsoft Intune cons

"The technical support by SOTI is only average."

"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."

"When we had some issues, the support did not respond quickly, and they did not provide a solution."

"Although it's supposed to be compatible with Chromebooks and Windows, we find that it's quite limited."

"vIDM could be improved with the multi-tenant capabilities that VMware tends to offer—features like customization branding and the integration of the app catalog based on the branding. Since the integration has been at top-level OGs, you were not able to then do rebranding if you were required to use specific user groups to highlight specific applications. At the time, I was personally opening feature requests for these things. I haven't worked with the latest release, so I don't know if these features were already deployed or not."

"I would like to see technology expense management integrated into the next release. This feature would allow us to manage expenses across various workloads and services, including cloud environments and computing resources."

"We have a lot of problems when it comes to integrating with Active Directory."

"I prefer to work with Jamf Pro because it is more specific to working with the iPad features."

"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."

"Many of the features that exist in Active Directory do not exist in Identity Manager, which means that people depend on Active Directory."

More Workspace ONE UEM cons

Pricing and Cost Advice

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"Microsoft Intune is not cost-effective as a standalone product."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"The pricing needs improvement."

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."

"The purchase of the product was handled by someone else."

More Microsoft Intune pricing and cost advice

Information not available

"The solution is more expensive than Intune."

"It's an expensive tool."

"VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."

"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."

"It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."

"We are paying about $145,000 a year on a three-year subscription with no ability to scale up or scale down within that class model."

"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."

"There is a licensing fee for the users, and we pay a low amount for our support costs."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

No data available

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	22
Large Enterprise	60

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for SOTI XSight?

The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...

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What needs improvement with SOTI XSight?

The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...

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What is your primary use case for SOTI XSight?

I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...

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How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

See all answers

What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

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What needs improvement with VMware Workspace ONE?

For instance, if a customer uses multiple platforms like Android and iOS, the solution has different features due to ...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 10% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 4% of the time

Samsung Knox vs Microsoft Intune

Compared 2% of the time

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TeamViewer vs SOTI XSight

Compared 52% of the time

More SOTI XSight Competitors

Jamf Pro vs Workspace ONE UEM

Compared 5% of the time

IBM MaaS360 vs Workspace ONE UEM

Compared 4% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 4% of the time

Horizon 8 vs Workspace ONE UEM

Compared 3% of the time

BlackBerry Enterprise Mobility Suite vs Workspace ONE UEM

Compared 2% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

June 2026

Download SOTI XSight product report

Buyer's Guide

Workspace ONE UEM

May 2026

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

SOTI XSight is designed for real-time diagnostics and troubleshooting of mobile devices in enterprise environments. It offers insights into device performance, network connectivity, and application usage while simplifying device management and reducing downtime.

SOTI XSight provides detailed device analytics and proactive monitoring tools, making it ideal for enhancing operational efficiency and ensuring smooth device functionality. Its real-time troubleshooting capabilities and remote control features allow for swift problem resolution. The platform integrates seamlessly with existing systems, offering extensive operational visibility through customizable dashboards and robust reporting features. However, users have noted the need for better data analytics capabilities, improved performance, and a simplified setup process. Enhancing customer support and providing more comprehensive documentation would greatly improve the overall experience.

What are the key features of SOTI XSight?

Detailed Device Analytics: Provides comprehensive insights into device performance and application usage.
Real-Time Troubleshooting: Facilitates immediate resolution of device issues to minimize downtime.
Proactive Monitoring: Continuously monitors device health and performance, preventing potential problems.
Seamless Integration: Easily integrates with existing enterprise systems for streamlined operations.
Customizable Dashboards: Allows users to create personalized views of critical data for informed decision-making.
Robust Reporting: Generates detailed reports to enhance analytical and decision-making processes.

What benefits and ROI should users expect from SOTI XSight?

Reduced Downtime: Minimizes device-related disruptions, ensuring smooth business operations.
Enhanced Efficiency: Streamlines device management processes, saving time and resources.
Informed Decision-Making: Provides actionable insights through detailed analytics and reports.
Improved Device Performance: Ensures devices run optimally, boosting productivity.

In healthcare, SOTI XSight supports medical professionals by ensuring mobile devices used in patient care are functioning correctly. In logistics, it helps manage devices used for tracking shipments, while in retail, it maintains the smooth operation of mobile POS systems. Each industry benefits from the platform's ability to enhance efficiency and reduce downtime.

SOTI

Workspace ONE UEM is a comprehensive platform for centralized device management offering advanced security and seamless integration. It's ideal for managing mobile and IoT devices, providing centralized administration capabilities for businesses.

Workspace ONE UEM stands out due to its user-friendly interface and extensive multi-platform support. It provides policy-driven device control, advanced application and content management, and secure remote access. Its excellent third-party integration and strong security measures make it particularly beneficial for managing devices across different platforms. The platform is tailored for businesses looking for scalable solutions that support BYOD policies, application deployment, and user authentication. While praised for stability and comprehensive features like email management, there are calls for improved integration with Active Directory and better pricing strategies.

What are the most important features?

Easy-to-use interface: Simplifies device management for diverse platforms.
Policy-driven control: Enables automated compliance and security enforcement.
Multi-platform support: Manages iOS, Android, Windows, and Mac devices efficiently.
Advanced app and content management: Facilitates smooth deployment and regulation of applications.
Secure remote access: Ensures security for remote device management.
Single sign-on: Simplifies authentication processes.
Third-party tool integration: Expands functionality with external tools.

What key ROI factors to consider?

Device security: Protects sensitive data on mobile devices.
Centralized management: Streamlines operations for device monitoring and compliance.
Scalability: Supports growing business needs with ease.
User experience: Offers intuitive management tools for minimal training requirements.

Organizations across industries implement Workspace ONE UEM for its sophisticated management strategies, critical in sectors like healthcare for secure patient data management, finance for compliance, and education for supporting diverse device policies. Its integration capabilities make it essential for sectors requiring stringent security and seamless operational workflows.

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

SOTI XSight vs. Workspace ONE UEM

June 2026

Free Report: SOTI XSight vs. Workspace ONE UEM

Find out what your peers are saying about SOTI XSight vs. Workspace ONE UEM and other solutions. Updated: June 2026.

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