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SOTI XSight vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
SOTI XSight
Ranking in Remote Access
42nd
Average Rating
0.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Remote Access
6th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of SOTI XSight is 0.3%, up from 0.1% compared to the previous year. The mindshare of Workspace ONE UEM is 5.2%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
Workspace ONE UEM5.2%
SOTI XSight0.3%
Other85.2%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
RL
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
Ensures device availability and prevents failures through predictive diagnostics
The most valuable feature of SOTI XSight is its Mobile Device Management (MDM) capabilities, which provide visibility on all devices and help ensure 100% availability by preventing failures. If a device fails, productivity decreases, so ensuring they are operational is crucial. The remote control and diagnostic features save time and expenses related to sending people on-site for support. Furthermore, the ability to predict which device needs attention based on log files, thereby preventing incidents, is highly beneficial.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its price is reasonable. It is a part of our M365 suite."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."
"If I assess Intune's user experience, I would say it is perfect and simple."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The ability to manage devices with different sets of policies is most valuable."
"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."
"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."
"The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally."
"We can impose cybersecurity requirements."
"The initial setup is easy and the deployment doesn't take too long."
"Cloud-based VMware Workspace ONE is very good. It is easy to deploy and manage. Maintenance is also quite simple."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
"It has all of the features that we need to use and that we want to use."
"It was easy to use."
"The most valuable feature is the User Experience Designer, which has been very helpful for our project."
 

Cons

"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"The add-ons must be integrated into the solution."
"However, due to access limitations, we are unable to deploy certain security features on end-user devices."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune."
"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."
"The technical support by SOTI is only average."
"When we had some issues, the support did not respond quickly, and they did not provide a solution."
"it's very dependent on an active directory"
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"The portal is not user-friendly."
"VMware Workspace ONE for the new users or the new clients that they try to procure and learn it, there can have difficulties. It does not have user-friendly portals. The portal seems to be more user-friendly in Microsoft solutions."
"I would like to see some integration with native Microsoft products such as Anti-value."
"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."
"The license could be better."
 

Pricing and Cost Advice

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"Microsoft Intune is included in the E5 license at no additional cost."
"It is not expensive."
"We use Defender ATP and E5 licenses."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
Information not available
"We are paying about $145,000 a year on a three-year subscription with no ability to scale up or scale down within that class model."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."
"The cost is a little bit high."
"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."
"It's an expensive tool."
"Its pricing was okay for our company."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
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Top Industries

By visitors reading reviews
No data available
No data available
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise58
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for SOTI XSight?
The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...
What needs improvement with SOTI XSight?
The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...
What is your primary use case for SOTI XSight?
I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about SOTI XSight vs. Workspace ONE UEM and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.