SOTI XSight vs TeamViewer comparison

SOTI and TeamViewer are both solutions in the Remote Access category. SOTI is ranked #42, while TeamViewer is ranked #1 with an average rating of 8.8. SOTI holds a 0.3% mindshare in VUS, compared to TeamViewer’s 9.0% mindshare. Additionally, 92% of TeamViewer users are willing to recommend the solution.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and SOTI XSight are competing products in the remote management solutions category. SOTI XSight has the upper hand by offering superior features worth its higher price.

Features: TeamViewer Business provides robust remote access, multi-platform compatibility, and a user-friendly interface. SOTI XSight offers advanced diagnostics, analytics, and real-time device insights, appealing to enterprises needing in-depth management tools.

Ease of Deployment and Customer Service: TeamViewer Business supports quick deployment with an intuitive setup and strong customer support. SOTI XSight, while facilitating swift deployment, enhances the process with a comprehensive knowledge base and responsive customer assistance, making it better suited for larger, complex environments.

Pricing and ROI: TeamViewer Business provides cost-effective solutions with a quick ROI and low setup costs. SOTI XSight, although priced higher, offers extensive capabilities resulting in significant long-term value for enterprises needing detailed management features. Budget-conscious businesses might prefer TeamViewer Business, while those seeking more comprehensive solutions could find better value in SOTI XSight's investment.

To learn more, read our detailed SOTI XSight vs. TeamViewer Report (Updated: March 2026).

Buyer's Guide

SOTI XSight vs. TeamViewer

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of SOTI XSight is 0.3%, up from 0.1% compared to the previous year. The mindshare of TeamViewer is 9.0%, up from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer	9.0%
Microsoft Intune	9.2%
SOTI XSight	0.3%
Other	81.5%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Ronnayot Leangumnuay

Chief Solutions and Services Officer at OGA SynCom Co., Ltd.

Ensures device availability and prevents failures through predictive diagnostics

The most valuable feature of SOTI XSight is its Mobile Device Management (MDM) capabilities, which provide visibility on all devices and help ensure 100% availability by preventing failures. If a device fails, productivity decreases, so ensuring they are operational is crucial. The remote control and diagnostic features save time and expenses related to sending people on-site for support. Furthermore, the ability to predict which device needs attention based on log files, thereby preventing incidents, is highly beneficial.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Intune is a tool designed for enterprise customers to protect enterprise data from leakage or sharing."

"If a client is using a lot of Microsoft, it's a great product to have."

"A great solution for anyone wanting a modern endpoint device management solution."

"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."

"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."

"By using Microsoft Intune, I can control my Outlook on my phone, and whenever I try to open any file attachment, it will be more secure."

"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."

"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."

More Microsoft Intune pros

"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."

"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."

"TeamViewer is a professional, flexible solution and platform independent, so it's worth its price."

"It has been useful and it has increased our productivity by some 400 percent."

"Once you use it, you will never want to use another remote service product again."

"I’d advise users to go for it and try it out as it saves time for IT, allowing them to remote in from wherever they are so they don’t have to come to you and it makes troubleshooting simple."

"The most valuable feature of TeamViewer Tensor is the remote access."

"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."

"I use TeamViewer to connect to other workstations, Mac, or PC without a VPN connection."

"The quality of the call and the quality of the sharing have been excellent."

More TeamViewer pros

Cons

"Automatic updating is pretty rough. It doesn't give me as much control as I had in the past."

"There could be more competent processes and improvements in the policy space."

"The pricing can be expensive if you are not combining it with other products."

"The synchronization of devices takes a significant amount of time, between 15 minutes and two hours. Microsoft should work on reducing this sync time to improve efficiency."

"I heard some pain points. The main thing is the learning curve. It took time to implement. It was not the best product starting out of the gate."

"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business."

"In my opinion, Microsoft Intune has room for improvement. The pricing could be a little better, and the reporting could be a little better as well."

"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."

More Microsoft Intune cons

"The technical support by SOTI is only average."

"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."

"The installation and the update agent could improve."

"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."

"If I were to put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model."

"Sometimes it gives problems, with the button not working, and I was unable to log in."

"The one area which needs improvement for both the standalone and enterprise versions would be inter-operability between versions."

"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."

"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."

"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."

More TeamViewer cons

Pricing and Cost Advice

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"This cost is approximately $30 USD per user per month."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"The cost of the license and the features are justified for myself as a technical person."

"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

More Microsoft Intune pricing and cost advice

Information not available

"TeamViewer has multiple licensing options."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"We are using the standard free version of TeamViewer."

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

"TeamViewer is $600 or $700 per port per year..."

"There is a free and paid version of this solution. I am currently using the free version."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"The pricing is a little bit on the higher side."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Government

No data available

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	53
Large Enterprise	167

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	36
Large Enterprise	36

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for SOTI XSight?

The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...

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What needs improvement with SOTI XSight?

The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...

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What is your primary use case for SOTI XSight?

I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

Comparisons

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Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 8% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

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Workspace ONE UEM vs SOTI XSight

Compared 100% of the time

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Microsoft Remote Desktop Services vs TeamViewer

Compared 8% of the time

BeyondTrust Remote Support vs TeamViewer

Compared 6% of the time

LogMeIn Rescue vs TeamViewer

Compared 4% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer

Compared 4% of the time

Check Point Remote Access VPN vs TeamViewer

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

March 2026

Download SOTI XSight product report

Buyer's Guide

TeamViewer

March 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

SOTI XSight is designed for real-time diagnostics and troubleshooting of mobile devices in enterprise environments. It offers insights into device performance, network connectivity, and application usage while simplifying device management and reducing downtime.

SOTI XSight provides detailed device analytics and proactive monitoring tools, making it ideal for enhancing operational efficiency and ensuring smooth device functionality. Its real-time troubleshooting capabilities and remote control features allow for swift problem resolution. The platform integrates seamlessly with existing systems, offering extensive operational visibility through customizable dashboards and robust reporting features. However, users have noted the need for better data analytics capabilities, improved performance, and a simplified setup process. Enhancing customer support and providing more comprehensive documentation would greatly improve the overall experience.

What are the key features of SOTI XSight?

Detailed Device Analytics: Provides comprehensive insights into device performance and application usage.
Real-Time Troubleshooting: Facilitates immediate resolution of device issues to minimize downtime.
Proactive Monitoring: Continuously monitors device health and performance, preventing potential problems.
Seamless Integration: Easily integrates with existing enterprise systems for streamlined operations.
Customizable Dashboards: Allows users to create personalized views of critical data for informed decision-making.
Robust Reporting: Generates detailed reports to enhance analytical and decision-making processes.

What benefits and ROI should users expect from SOTI XSight?

Reduced Downtime: Minimizes device-related disruptions, ensuring smooth business operations.
Enhanced Efficiency: Streamlines device management processes, saving time and resources.
Informed Decision-Making: Provides actionable insights through detailed analytics and reports.
Improved Device Performance: Ensures devices run optimally, boosting productivity.

In healthcare, SOTI XSight supports medical professionals by ensuring mobile devices used in patient care are functioning correctly. In logistics, it helps manage devices used for tracking shipments, while in retail, it maintains the smooth operation of mobile POS systems. Each industry benefits from the platform's ability to enhance efficiency and reduce downtime.

SOTI

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

SOTI XSight vs. TeamViewer

March 2026

Free Report: SOTI XSight vs. TeamViewer

Find out what your peers are saying about SOTI XSight vs. TeamViewer and other solutions. Updated: March 2026.

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