

Find out what your peers are saying about Fortinet, Check Point Software Technologies, WatchGuard and others in Unified Threat Management (UTM).
I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.
I would rate the technical support by Sophos a 10.
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
I would rate the technical support with Sophos a seven because sometimes the time of the first resolution is not ideal.
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
The customer support for Trellix Network Detection and Response is great.
You can have high availability clusters, so very, very scalable in my opinion.
If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense.
I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat.
The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
The value between what I receive and what I pay is the best in the industry.
The best features Sophos UTM offers are its ease of use and extensive functionality.
In my opinion, the best features Sophos UTM offers are part of the firewall itself, so we don't need an extra appliance, we don't need to set up extra open-source VMs or anything.
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers.
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand.
| Product | Market Share (%) |
|---|---|
| Sophos UTM | 8.1% |
| Fortinet FortiGate | 32.7% |
| Cisco Meraki MX | 10.3% |
| Other | 48.89999999999999% |
| Product | Market Share (%) |
|---|---|
| Trellix Network Detection and Response | 4.7% |
| Palo Alto Networks WildFire | 8.5% |
| Microsoft Defender for Endpoint | 7.5% |
| Other | 79.3% |


| Company Size | Count |
|---|---|
| Small Business | 74 |
| Midsize Enterprise | 28 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 8 |
| Large Enterprise | 19 |
Sophos UTM is a unified threat management platform designed to protect your businesses from known and emerging malware including viruses, rootkits and spyware. The solution provides a complete network security package with everything your organization needs in a single modular appliance.
Sophos UTM Features
Sophos UTM has many valuable key features. Some of the most useful ones include:
Sophos UTM Benefits
There are many benefits to implementing Sophos UTM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Sophos UTM solution.
PeerSpot user Dana B., Network Administrator at a manufacturing company, says “The web and email filtering are the two biggest and most valuable aspects of the solution for us. The solution overall has just been a good, cost-effective solution for us. The solution offers a lot of functionality. The solution scales well. We've found the technical support to be helpful. The stability and performance are quite good.”
A Technical Director at a security firm mentions, "Sophos SG UTM had all the basic functionality that you needed. It is user-friendly and easy to manage for any integrator."
Marek M., Senior Network Engineer at a computer software company, comments, “Sophos UTM is the simplest of these products to set up. If you follow the instructions using the wizard, which is just a few steps, then you will have a firewall to protect you and your customer.”
A Software Sales Manager at a tech services company explains, “The overall visibility of the console is what I find most valuable, plus it's very user-friendly. It can be integrated with other solutions such as SOAR, SIEM, etc., even when you have an existing firewall. I really like that the console can be integrated. You'll see everything on the same window, and the single window feature of the machine is so good. These are the features I really like.”
James D., IT Manager at Manual Workers Union, states, “The fact that it's on the cloud means we don't have to administer it on our network or deal with a physical machine, which saves us money. The solution has many great features. From the console, we can start different scannings on different machines. We enjoy the centralized reporting part of it. The initial setup is simple. We enjoy its general stability. The solution can scale. So far, the solution has been problem-free.”
Detect the undetectable and stop evasive attacks. Trellix Network Detection and Response (NDR) helps your team focus on real attacks, contain intrusions with speed and intelligence, and eliminate your cybersecurity weak points.
We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.