Sophos EPP Suite and Trend Micro Worry-Free Services Suites compete in the cybersecurity category. Trend Micro appears to have the upper hand due to its more comprehensive security feature set according to user reviews.
Features: Sophos EPP Suite is noted for robust threat detection, consistent performance, and seamless integration with existing systems. Trend Micro Worry-Free Services Suites is valued for its advanced machine learning capabilities, extensive malware protection, and a wider range of features.
Room for Improvement: Sophos EPP Suite could improve reporting tools, respond faster to emerging threats, and enhance user interface design. Trend Micro Worry-Free Services Suites needs a more intuitive setup process, better customer support, and streamlined system updates.
Ease of Deployment and Customer Service: Sophos EPP Suite is praised for its straightforward deployment and responsive customer service. Trend Micro Worry-Free Services Suites, while slightly less intuitive, offers extensive documentation and solid customer support, offsetting the initial complexity.
Pricing and ROI: Sophos EPP Suite users find the competitive pricing and good ROI due to its reliability and performance. Trend Micro Worry-Free Services Suites is seen as worth the higher cost due to its comprehensive security features and effective protection, leading to high user satisfaction with the ROI.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
Support is extremely good, but there is room for improvement.
The enterprise integration is very poor, requiring a lot of manual work.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue.
The cost is reasonable and cheaper than other alternatives.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions.
With the reseller management, I can manage multiple clients without having to log in to each client.
We can get in-depth details of the emails going in and out, and we can create rules.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Product | Market Share (%) |
---|---|
Trend Micro Worry-Free Services Suites | 1.4% |
Sophos EPP Suite | 1.0% |
Other | 97.6% |
Company Size | Count |
---|---|
Small Business | 44 |
Midsize Enterprise | 7 |
Large Enterprise | 14 |
Company Size | Count |
---|---|
Small Business | 10 |
Midsize Enterprise | 2 |
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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