Try our new research platform with insights from 80,000+ expert users

Sophos Endpoint vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Sophos Endpoint increases ROI in 12-16 months through productivity, protection, system integration, malware defense, and compliance.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
 

Customer Service

Sentiment score
8.1
Sophos Endpoint's customer service is effective but needs faster, knowledgeable responses; technical improvements have been implemented.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
I would give customer support a rating of 10 out of 10 because they resolve my problems as soon as possible, and I receive very good, quick support from Sophos.
Project Incharge at IT Solution
I rate Sophos support as excellent, giving it a ten out of ten.
Assistant Manager, Information Technology at Swades Foundation
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
Director at Infosonik Systems Ltd
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Scalability Issues

Sentiment score
8.1
Sophos Endpoint is praised for scalability and flexibility, supporting diverse business sizes with easy expansion via cloud features.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
If we are using 300 machines and suddenly 10 more people are joining our organization, I will just raise a ticket on Sophos Endpoint and they will increase my 10 endpoint licenses.
Project Incharge at IT Solution
 

Stability Issues

Sentiment score
8.6
Users appreciate Sophos Endpoint's reliability, though some report performance issues during updates, influencing stability ratings between six and ten.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
Sophos Endpoint is stable in my experience for the past two years.
Project Incharge at IT Solution
 

Room For Improvement

Sophos Endpoint users face issues with migration, integration, resource usage, and seek cost, support, and feature improvements particularly for compatibility.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine.
Project Incharge at IT Solution
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
Director at Infosonik Systems Ltd
I need an on-premises Active Directory that syncs to the cloud to make it work.
IT Consultant at Inception
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Setup Cost

Sophos Endpoint is competitively priced, offering discounts on long-term licenses, though extra features may increase costs.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
The pricing is slightly increased, but it is good because Sophos Endpoint has a lot of features.
Project Incharge at IT Solution
It is quite affordable; I think the pricing and licensing are reasonable.
IT Leader at Die Ambulanten - Home Care GmbH
The cost is reasonable and cheaper than other alternatives.
Director at Infosonik Systems Ltd
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
 

Valuable Features

Sophos Endpoint provides strong virus detection, ransomware protection, and seamless management with advanced AI and zero-day threat defense.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions.
Director at Infosonik Systems Ltd
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
Assistant Manager, Information Technology at Swades Foundation
With the reseller management, I can manage multiple clients without having to log in to each client.
IT Consultant at Inception
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Categories and Ranking

Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
63
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
21st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Managed Detection and Response (MDR) (12th), Extended Detection and Response (XDR) (16th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Sophos Endpoint is 1.2%, up from 0.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites1.4%
Sophos Endpoint1.2%
Other97.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sabbir Ahmed - PeerSpot reviewer
Director at Infosonik Systems Ltd
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Educational Organization
9%
University
6%
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise7
Large Enterprise14
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What is your experience regarding pricing and costs for Sophos EPP Suite?
It is quite affordable; I think the pricing and licensing are reasonable.
What needs improvement with Sophos EPP Suite?
I do not think there are any areas for improvement; I believe I mentioned many good things about the product. Perhaps the log of the events could be a little more detailed; maybe there are some sma...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

EPP Suite
No data available
 

Overview

 

Sample Customers

EK Services
Information Not Available
Find out what your peers are saying about Sophos Endpoint vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.