Try our new research platform with insights from 80,000+ expert users

SonicWall Email Security vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Email Security
Ranking in Email Security
31st
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Email Security
13th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of SonicWall Email Security is 0.5%, down from 0.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites0.3%
SonicWall Email Security0.5%
Other99.2%
Email Security
 

Featured Reviews

Swapnil Kulkarni - PeerSpot reviewer
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to manage in terms of configurations."
"It is a very scalable solution."
"SonicWall Email Security uses multi-layer cloud security."
"SonicWall Email Security uses multi-layer cloud security."
"This solution provides very good email security that protects us against spamming and malware."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"We always get ROI from the product we are using; it is completely flexible and acceptable according to our security requirements over the last four years and currently."
"The most important feature is behaviour detection."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The load balancer feature is excellent."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
 

Cons

"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"The reporting needs improvement."
"The pricing could be improved."
"Updates could be released more frequently."
"They should integrate the solution with third-party platforms."
"The solution’s scalability is limited."
"Network vulnerability scanning could be improved."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The EDR part of the product is an area of concern where improvements are required."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
 

Pricing and Cost Advice

"When compared with Cisco, it is very well priced. Cisco is very expensive."
"The platform offers a yearly license."
"I rate the application’s pricing a five out of ten."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"Our customers purchase the solution's yearly license."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"We have a two-year license subscription and the price is very high."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
869,202 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
11%
Educational Organization
11%
Financial Services Firm
7%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about SonicWall Email Security?
According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails.
What needs improvement with SonicWall Email Security?
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable pol...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
No data available
 

Overview

 

Sample Customers

Star Kay White, Locala Community Partnerships
Information Not Available
Find out what your peers are saying about SonicWall Email Security vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.