Try our new research platform with insights from 80,000+ expert users

SmartBear TestComplete vs Tricentis Tosca vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"The product's initial setup phase was easy."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"The most valuable feature is the integration with Azure DevOps."
"The solution has a very nice interface."
"The reporting is ready to use and doesn't require any setup."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The reporting is really nice."
"This tool is very easy to use and I think that anyone can come in, having no experience with it, and within four to six months be comfortable with it."
"It's integrated with different technologies, desktop applications, package solutions like SAP, and mobile applications."
"The scriptless automation tool is one of the important features."
"The item that is different from all the other tools is that it's module based."
"The most valuable features of Tricentis Tosca are the ease of use, you do not need to program if you do not want to."
"As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding."
"The solution can be deployed in DevOps and ERP environments like Oracle Fusion. It accelerates testing with the libraries. The product incorporates libraries and is more sensitive to the scans."
"We use the solution for test case management."
"Zephyr Enterprise is a stable solution."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"It has integration with test automation tools."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"The solution does its job well."
"It has a very intuitive user experience."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
 

Cons

"What is currently missing from this solution is better support for mobile testing."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"Headless testing would be a big improvement."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"Product is not stable enough and it crashes often."
"Increased performance with less memory and CPU usage."
"Occasionally, image comparison results in failures, possibly due to issues with resolution or font size on the server side, which can be challenging to identify."
"It needs better integration with JIRA."
"Making it more stable would be good because we get around 90% stability."
"The Vision AI implementation works very slowly, affecting the speed of our work."
"In terms of areas for improvement, Tricentis has a variety of tools, even its test management tool called qTest. Tricentis Tosca does have integration with different Tricentis tools, but the integration is geared towards a larger organization perspective. For very small organizations that have minimal licenses, the integration needs to be improvised. For example, I belong to a smaller organization that has only one license, so the capability that the tool provides for integration isn't sufficient because my company needs to have separate workspaces. When Tricentis Tosca is going to be running, it is going to use that license, but my company wants another separate workspace to record, relay, and test. This is what my team has been struggling with, and the mechanism is probably there, but that needs more time and investigation, so I can't say that I'm one hundred percent certain that Tricentis Tosca, in terms of integration for a smaller organization is insufficient. Another area for improvement is that Tricentis Tosca is currently just a Windows-based tool which affects the market because nowadays, Windows isn't the only operating system, for example, there's also Apple or IOS that's moving much faster than Windows."
"The document object model or some aspects of it has a bit of a learning curve."
"First, Tricentis could improve Tosca's Linux scripting. We can automate Linux scripting, but there are a few commands that Tosca doesn't support. DVS support and the object identification mechanism could also be better."
"Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation."
"The integration with mobile testing could be useful."
"Creating better default varieties of reporting would make the product much better and more popular."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Zephyr Enterprise needs to redesign the reporting."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"We faced some errors while uploading the test cases."
 

Pricing and Cost Advice

"We have a TestComplete 12 license."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The price is less, compared to other products, such as QTP."
"Our ROI is about $10,000 a year."
"The pricing is pretty reasonable."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The option we chose was around $2,000 USD."
"SmartBear TestComplete is an expensive tool."
"​It is an expensive tool compared to other test automation tools. It has a lot of advantages over other tools."
"I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive."
"The price of the tool is a problem for a lot of Brazilian clients or Latino clients, as it is expensive. Where I work, if one is low price and ten is high price, I rate the tool's price as a ten out of ten."
"I'm not sure if I'm at liberty to talk about the pricing, but it has some significant costs. For example, you have to pay a license and maintenance fee. Then the rest of the terms are negotiable. We have to consider what we need and what benefit we get from it."
"Expensive, but for long-term projects, it is paying back."
"The licensing cost for Tricentis Tosca is expensive. It has multiple features, but to use all of its features, you have to pay for additional licenses."
"Tricentis Tosca is an expensive solution and there is an annual license required. The whole licensing process is confusing and it could be made easier."
"We have around 200 [concurrent] licenses and the cost around $1.4 million a year."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
report
Use our free recommendation engine to learn which Regression Testing Tools solutions are best for your needs.
850,491 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
14%
Financial Services Firm
13%
Government
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Retailer
6%
Computer Software Company
20%
Financial Services Firm
19%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots ...
 

Also Known As

No data available
No data available
SmartBear Zephyr
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about Tricentis, Katalon Studio, OpenText and others in Regression Testing Tools. Updated: April 2025.
850,491 professionals have used our research since 2012.