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Tricentis Tosca pros and cons

Vendor: Tricentis
4.1 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Tricentis Tosca allows non-technical testers to automate tests without coding skills, making it accessible and user-friendly.
It offers a comprehensive, risk-based testing approach that covers various platforms including SAP, mobile, and web applications, enhancing overall test efficiency and coverage.
Tricentis Tosca supports integrations with multiple tools and technologies, enabling seamless automation across diverse environments and improving deployment speed and accuracy.
The scriptless, model-based approach significantly reduces test maintenance time and efforts, allowing for quick updates and high reusability of test cases.
Organizations have reported substantial cost savings and efficiency gains due to reduced manpower and faster testing cycles after implementing Tricentis Tosca.

CONS

Users report issues with license stability and management, including interruptions and high costs, making it less suitable for smaller companies.
Tricentis Tosca has compatibility problems with certain applications and platforms, such as Siebel, and issues with exploratory testing and mobile testing capabilities.
Upgrading between versions can be complex and disruptive, necessitating significant maintenance and rework on existing scripts.
The tool is expensive, with many users expressing concern over pricing and licensing costs compared to other open-source or cheaper alternatives.
Tricentis Tosca's technical support is viewed as inadequate, with reports of slow response times and lack of urgency in handling requests.
 

Tricentis Tosca Pros review quotes

AKSHAYRATHI - PeerSpot reviewer
Senior engineer at Nagarro
Jul 19, 2026
Tricentis Tosca positively impacts my organization because it provides a full end-to-end automation solution, whether it is mainframe, DB, API, mobile, Windows application, web application, SAP applications, or any kind of application.
Jayachandrap In - PeerSpot reviewer
Technical Architect at MOURI Tech
Nov 20, 2025
The features I find most valuable in Tricentis Tosca are that it's the easiest way to build the scripts and to do the CI/CD process; using Tricentis Tosca is very useful and easy.
reviewer2740515 - PeerSpot reviewer
Senior Software Engineer 2 at a tech services company with 51-200 employees
Jul 15, 2025
Tricentis Tosca is a codeless tool, making it easy for everyone to understand the transition of how to develop scenarios or test cases.
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,745 professionals have used our research since 2012.
SJ
Test Automation Specialist at Accenture
Dec 26, 2024
It is easy to automate tasks, highly flexible, straightforward to learn, and easy to maintain.
PrabhuKrishnamoorthy - PeerSpot reviewer
Senior Director at Ascendion
Apr 11, 2025
Overall, I rate Tricentis Tosca as a ten out of ten.
Antonio Oteri - PeerSpot reviewer
IT Telecom Quality Senior Tester at TIM
Sep 3, 2024
Tosca can go through platforms to make end-to-end testing across CRM, billing, provisioning, order management flow, and databases to check for errors.
Rafael De La Mano - PeerSpot reviewer
Senior Test Analyst at Accenture
Jul 22, 2024
The product's initial setup phase was easy.
Aditya Chakradhar Nanduri - PeerSpot reviewer
Sr Test Automation Architect at a tech services company with 501-1,000 employees
Dec 23, 2024
The scriptless automation tool is one of the important features.
ManojThakkar - PeerSpot reviewer
Senior Test Consultant at a consultancy with 51-200 employees
Aug 21, 2024
It offers many features, such as risk-based testing and scenario creation using Kafka.
VijaySawale - PeerSpot reviewer
Test Associate & Manager at IGT Solutions
Jun 11, 2024
Tosca is a low-code no-code automation tool, allowing direct automation and reusability of test cases.
 

Tricentis Tosca Cons review quotes

AKSHAYRATHI - PeerSpot reviewer
Senior engineer at Nagarro
Jul 19, 2026
I would also mention that while I am currently using Tosca Mobile, the loading part and connectivity issues need improvement.
Jayachandrap In - PeerSpot reviewer
Technical Architect at MOURI Tech
Nov 20, 2025
Getting support from their support team is very difficult; the overall competence of the support has declined, and it's taking a lot of time to get solutions.
reviewer2740515 - PeerSpot reviewer
Senior Software Engineer 2 at a tech services company with 51-200 employees
Jul 15, 2025
In Tricentis Tosca, we need to capture the element each time. If they could implement an auto-heal feature, it would capture automatically by detecting it from the page.
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,745 professionals have used our research since 2012.
SJ
Test Automation Specialist at Accenture
Dec 26, 2024
The Vision AI implementation works very slowly, affecting the speed of our work. The exploratory testing feature is not working for version 2023.1, which we are currently using.
PrabhuKrishnamoorthy - PeerSpot reviewer
Senior Director at Ascendion
Apr 11, 2025
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic.
Antonio Oteri - PeerSpot reviewer
IT Telecom Quality Senior Tester at TIM
Sep 3, 2024
They should have a different license policy for medium and small companies.
Rafael De La Mano - PeerSpot reviewer
Senior Test Analyst at Accenture
Jul 22, 2024
I would say the reporting part of the tool is an area of concern where improvements are required.
Aditya Chakradhar Nanduri - PeerSpot reviewer
Sr Test Automation Architect at a tech services company with 501-1,000 employees
Dec 23, 2024
When using it with iOS devices, I cannot start automation directly and must use a remote machine.
ManojThakkar - PeerSpot reviewer
Senior Test Consultant at a consultancy with 51-200 employees
Aug 21, 2024
The issue is that even though the components are tightly integrated, object identification can be quite slow, sometimes taking five to ten seconds.
VijaySawale - PeerSpot reviewer
Test Associate & Manager at IGT Solutions
Jun 11, 2024
I would like to see something in terms of AI capabilities.