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SentinelOne Wayfinder Managed Detection & Response vs ThreatLocker Cyber Hero MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 31, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
SentinelOne Wayfinder enhances threat prevention with adaptable monthly plans, improving threat identification and organizational protection, ensuring investment returns.
Sentiment score
8.0
ThreatLocker Cyber Hero MDR boosts ROI by enhancing security, reducing threats, and increasing client revenue with proactive measures.
For the overall return on investment, both time and money, I would say it is a full 20.
Managing Director at MaDaTec GmbH
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
President & Chief Executive Officer at OneconnectionIT
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
Support engineer at Strikeworks Media
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
 

Customer Service

Sentiment score
7.1
Customers praise SentinelOne Wayfinder for quick, adaptable support, high threat detection, and stable systems minimizing support needs.
Sentiment score
9.1
ThreatLocker Cyber Hero MDR's customer service is praised for its quick, responsive, and knowledgeable support team, fostering high satisfaction.
Their threat detection capability positively influences our security operations.
Manager, Technical Team at Expert It Solutions Alberta
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
Presales Manager at a manufacturing company with 201-500 employees
I would rate the actual technical support from SentinelOne Vigilance a nine.
Managing Director at MaDaTec GmbH
The senior team at ThreatLocker is also very accessible in case we need any help.
CTO at FutureRange
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
Manager and co founder at Integrita Systems
The ThreatLocker team has been fantastic, assisting us at every step.
Support engineer at Strikeworks Media
 

Scalability Issues

Sentiment score
8.4
SentinelOne Wayfinder's cloud-based scalability efficiently supports global organizations of all sizes, earning high user ratings.
Sentiment score
9.0
ThreatLocker Cyber Hero MDR is highly scalable, quick to implement, and effortlessly handles extensive user and device growth.
The scalability rates at nine because they are quite scalable; being a cloud solution means we do not have to worry about scalability issues.
Presales Manager at a manufacturing company with 201-500 employees
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
President & Chief Executive Officer at OneconnectionIT
Scalability is great; I would rate it a ten out of ten.
Support engineer at Strikeworks Media
It scales with you.
 

Stability Issues

Sentiment score
8.4
SentinelOne Wayfinder is praised for its stability and reliability, with consistent operation and minimal maintenance requirements.
Sentiment score
8.8
ThreatLocker Cyber Hero MDR is highly reliable, with users praising its stability and prompt threat resolution despite occasional training issues.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
Manager and co founder at Integrita Systems
I would rate it around nine out of ten.
Support engineer at Strikeworks Media
 

Room For Improvement

Enhancements in pricing, false positives, integrations, dashboard usability, and AI integration are needed to improve SentinelOne Wayfinder.
Desirable features include integration, affordability, EDR improvements, better training, communication, patch management, third-party API support, and granular control.
Additionally, for C-suite executives, there can be more non-technical content that provides a bird's eye view of organizational risk posture, rather than just detailed technical analyses.
Presales Manager at a manufacturing company with 201-500 employees
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
Managing Director at MaDaTec GmbH
The approximate reduction of the time to respond to incidents has been considerably improved, and it has really helped to reduce that time.
Manager, Technical Team at Expert It Solutions Alberta
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
President & Chief Executive Officer at OneconnectionIT
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
CTO at FutureRange
 

Setup Cost

SentinelOne Wayfinder's pricing is high per device but valued by users; affordability varies with services and device count.
ThreatLocker Cyber Hero MDR is seen as competitively priced, offering good value, especially for larger companies, with flexible options.
The pricing, licensing, and setup costs in general are quite affordable.
Managing Director at MaDaTec GmbH
Pricing is a bit high, with a minimum of 50 devices.
It manager at a construction company with 11-50 employees
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
CTO at FutureRange
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
Technology Consultant at a consultancy with 1-10 employees
 

Valuable Features

SentinelOne Wayfinder MDR offers advanced analytics, easy integration, robust protection, real-time monitoring, and machine learning-driven security enhancements.
ThreatLocker Cyber Hero MDR enhances security with application ringfencing, quick incident responses, and 24/7 monitoring, boosting trust and productivity.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
Managing Director at MaDaTec GmbH
The false positive rate in SentinelOne Singularity MDR is considerably lower compared to other solutions.
Presales Manager at a manufacturing company with 201-500 employees
The impact of the threat hunting capabilities on detecting known and emerging threats in real-time is notable, and with the AI, it helps for real-time threat hunting.
Manager, Technical Team at Expert It Solutions Alberta
We've seen an 80% to 90% improvement in remediation.
Support engineer at Strikeworks Media
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
Technology Consultant at a consultancy with 1-10 employees
 

Categories and Ranking

SentinelOne Wayfinder Manag...
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of SentinelOne Wayfinder Managed Detection & Response is 3.5%, down from 7.0% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 1.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
SentinelOne Vigilance3.5%
ThreatLocker Cyber Hero MDR1.5%
Other95.0%
Managed Detection and Response (MDR)
 

Featured Reviews

Prathamesh Samant - PeerSpot reviewer
Presales Manager at a manufacturing company with 201-500 employees
Effective integration and threat hunting capabilities boost operational ease, but interface improvements are needed
I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure. The granularity of policies and ease of policy management from the console could be made better, while my experience from a feature standpoint has been good overall. Regarding summary reports provided from SentinelOne Singularity MDR, I find the reporting structure could be much better in terms of granularity. Additionally, for C-suite executives, there can be more non-technical content that provides a bird's eye view of organizational risk posture, rather than just detailed technical analyses. This high-level perspective on the organization's risk would be highly beneficial at the management level.
DR
Manager and co founder at Integrita Systems
There is no other vendor we've worked with that has better, more responsive, and comprehensive support
As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions. Currently, that is something we have to work on with them when you get an alert, and we can't define or see some of those exclusions on our end. It has to be done in conjunction with them, and it would be nice to have the improvement where we can see those things in our portal or even define some at a very granular level, such as when a particular user is granted remote access to an environment. There were users or new hires that were granted remote access, which then generated an alert from the MDR team. We confirmed that those things were okay, but finding a more granular way to specify that these actions are allowed under very specific circumstances would be beneficial. Again, we are eliminating false positives, but we get very few now anyway since we've been using the product for almost a year.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Construction Company
7%
Comms Service Provider
6%
Computer Software Company
18%
Comms Service Provider
11%
Construction Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business8
 

Questions from the Community

What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
 

Also Known As

SentinelOne Vigilance MDR
No data available
 

Overview

 

Sample Customers

Norwegian Airlines, TGI Fridays, AVX, FIMBank
Information Not Available
Find out what your peers are saying about SentinelOne Wayfinder Managed Detection & Response vs. ThreatLocker Cyber Hero MDR and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.