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Secureworks Taegis XDR vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
34th
Average Rating
6.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
Network Detection and Response (NDR) (22nd)
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (13th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Secureworks Taegis XDR is 1.5%, up from 0.8% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites1.1%
Secureworks Taegis XDR1.5%
Other97.4%
Extended Detection and Response (XDR)
 

Featured Reviews

BM
It's a complete solution package
When I go into the portal, I can see how many endpoints are enrolled or how many of them are active in place. I can see the current number of threats that are there in the organization. How many threats have been identified, etc. I can see which endpoint the critical events are coming in from a security aspect.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a complete solution package."
"The initial setup was straightforward."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most important feature is behaviour detection."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The most valuable feature of the solution is the ease of deployment."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
 

Cons

"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"The pricing could be improved."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The EDR part of the product is an area of concern where improvements are required."
"The solution’s scalability is limited."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Network vulnerability scanning could be improved."
 

Pricing and Cost Advice

"The pricing is six out of ten."
"I rate the tool's pricing a five out of ten."
"The product is available at a very good price point."
"We pay a yearly licensing fee for the solution, which is too expensive."
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
869,202 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
13%
Financial Services Firm
8%
Performing Arts
6%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What needs improvement with Secureworks Taegis XDR?
Initially, we found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules. This functionality, available in the Cortex XDR platform, wasn't p...
What is your primary use case for Secureworks Taegis XDR?
More from the perspective of SOC to ensure that every endpoint is taken care of from a cybersecurity perspective. It's a complete solution package.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

Secureworks Taegis NDR
No data available
 

Overview

Find out what your peers are saying about Secureworks Taegis XDR vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.