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Secureworks Red Cloak Threat Detection and Response [EOL] vs VMware Carbon Black Cloud comparison

Sophos and Broadcom are both solutions in the Security Incident Response category. Additionally, 100% of Sophos users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.
VMware Carbon Black Cloud
Read 19 VMware Carbon Black Cloud reviews
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  • 303 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Secureworks Red Cloak Threat Detection and Response [EOL] and VMware Carbon Black Cloud based on real PeerSpot user reviews.

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To learn more, read our detailed Security Incident Response Report (Updated: January 2026).
Buyer's Guide
Security Incident Response
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Carbon Black Cloud
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Incident Response (8th), Endpoint Detection and Response (EDR) (54th)
 

Featured Reviews

reviewer1646754 - PeerSpot reviewer
reviewer1646754
Solutions Architect at a computer software company with 51-200 employees
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.
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reviewer2771742 - PeerSpot reviewer
reviewer2771742
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
"The detection response and quarantining are very good features."
"I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"The solution does very well as a baseline EDR and provides good process-level management."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"Integration and scalability are the most valuable."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
More VMware Carbon Black Cloud pros
 

Cons

"There are some automated network response portions that we want to turn up."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"The dashboard should be more user-friendly."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"One area for improvement is the maturity of its vulnerability features."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"The solution's support could be improved."
"It's not simple."
More VMware Carbon Black Cloud cons
 

Pricing and Cost Advice

Information not available
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"VMware Carbon Black Cloud is an expensive solution."
"You need to pay for the licensing of the product. The pricing is costly."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"Pricing for this solution could be made lower."
"The solution is very inexpensive so there is great cost savings to using it."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
8%
Real Estate/Law Firm
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

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Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
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What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
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What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...
See all answers
 

Comparisons

VMware Carbon Black Endpoint vs Secureworks Red Cloak Threat Detection and Response [EOL] Logo
VMware Carbon Black Endpoint vs Secureworks Red Cloak Threat Detection and Response [EOL]
Compared 100% of the time
More Secureworks Red Cloak Threat Detection and Response [EOL] Competitors
Splunk SOAR vs VMware Carbon Black Cloud Logo
Splunk SOAR vs VMware Carbon Black Cloud
Compared 19% of the time
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud Logo
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud
Compared 16% of the time
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud Logo
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud
Compared 9% of the time
Rapid7 InsightIDR vs VMware Carbon Black Cloud Logo
Rapid7 InsightIDR vs VMware Carbon Black Cloud
Compared 8% of the time
Fidelis Elevate vs VMware Carbon Black Cloud Logo
Fidelis Elevate vs VMware Carbon Black Cloud
Compared 7% of the time
More VMware Carbon Black Cloud Competitors
 

Product Reports

Buyer's Guide
Security Incident Response
January 2026
Secureworks Red Cloak Threat Detection and Response [EOL] reportDownload Secureworks Red Cloak Threat Detection and Response [EOL] product report
Buyer's Guide
VMware Carbon Black Cloud
January 2026
VMware Carbon Black Cloud reportDownload VMware Carbon Black Cloud product report
 

Also Known As

Red Cloak Threat Detection and Response, Red Cloak TDR
Carbon Black CB Response
 

Overview

Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry's most comprehensive and innovative portfolio from the edge to the core to the cloud.

Sophos

Fortify Endpoint and Workload Protection

Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response.

Recognize New Threats

Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past.

Simplify Your Security Stack

Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Broadcom
 

Sample Customers

Ricoh
ALLETE belk
Buyer's Guide
Security Incident Response
January 2026
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