We performed a comparison between Sauce Labs and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."APPIUM for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess."
"Easy to integrate with the other platform for tracking purposes."
"Since this is an all-in-one testing site, we are able to take advantage of the browser OS combinations, mobile emulators and simulators, and real mobile devices. This is important to us since we have a variety of users, browsers, OS, etc."
"Running tests in parallel."
"The error logging is also very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
"Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
"It provides a comprehensive selection of browsers and platform versions for our test automations and CI/CD pipeline process. It also provides a comprehensive set of virtual mobile devices, which we can configure for our automation and availability. These features are valuable for us when it comes to testing our applications. We have a website and mobile applications that we want to test and diversify to various browsers and mobile devices as well as restore various versions. This helps us to find bugs that users might be facing and correct them."
"Testing subscription videos for on-demand software, making them better quality and bug free for our customers."
"Selenium integration."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"When compared to other tools, it is very simple."
"The database checkpoints detect problems which are difficult for a human resource to find."
"TestComplete is simple, it's a very easy-to-use tool."
"The most valuable feature of this solution is regression testing tools."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"They should provide a JIRA integration plugin so that we can easily log issues."
"We had some specific features that we opened tickets on, although they were not earth-shattering. For example, the way the menus scroll could be improved because it does not have a bar, the way that people are used to, where you can move up and down."
"The ability to install profiles on iOS real mobile devices should be included."
"Another aspect that could be improved is having the virtual devices boot up a little quicker. Sometimes we wait up to a minute before a device is available. It would be nice if that was 30 seconds or so."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"Product is not stable enough and it crashes often."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
Sauce Labs is ranked 11th in Functional Testing Tools with 111 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews. Sauce Labs is rated 8.8, while SmartBear TestComplete is rated 7.6. The top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, OpenText UFT One and Katalon Studio, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish.
See our list of best Functional Testing Tools vendors, best Test Automation Tools vendors, and best Regression Testing Tools vendors.
We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
