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SAS Visual Analytics vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
Sentiment score
6.3
Organizations saw varied ROI from SAS Visual Analytics, noting improved efficiency and financial tracking despite initial cost challenges.
The enterprise subscription offers more benefits, ensuring valuable outcomes.
 

Customer Service

Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
Sentiment score
6.8
SAS Visual Analytics customer service is mixed, with praise for technical support but noted gaps in business needs and regional availability.
Tech support for Salesforce Einstein Analytics is generally good.
They provide callbacks to ensure clarity and resolution of any queries.
 

Scalability Issues

Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
Sentiment score
7.8
SAS Visual Analytics effectively scales for large datasets and users, though high resource demands and expenses may concern some.
 

Stability Issues

Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
Sentiment score
7.1
SAS Visual Analytics is generally reliable but can face performance issues with large data, often due to user practices.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
SAS Visual Analytics is stable and manages data effectively without crashing.
 

Room For Improvement

Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
SAS Visual Analytics is complex and costly, with challenges in integration, performance, user-friendliness, and external language support.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
In terms of configuration, I would like to see AI capabilities since many applications are now integrating AI.
 

Setup Cost

Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
SAS Visual Analytics is costly for small enterprises, but offers strong analytics and simplicity, though consulting and scaling add expenses.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
In general, I would rate it as a little bit on the expensive side compared to other available options.
 

Valuable Features

Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
SAS Visual Analytics excels in data visualization, advanced analytics, and user-friendly interface with rapid processing and seamless integration.
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
It allows for a personalized customer experience by providing insights.
The ability to query information from our Excel data into SAS to view specific data is invaluable.
 

Categories and Ranking

Salesforce Einstein Analytics
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
BI (Business Intelligence) Tools (12th)
SAS Visual Analytics
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
40
Ranking in other categories
Data Visualization (6th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. Salesforce Einstein Analytics is designed for BI (Business Intelligence) Tools and holds a mindshare of 1.2%, down 1.6% compared to last year.
SAS Visual Analytics, on the other hand, focuses on Data Visualization, holds 3.4% mindshare, down 5.6% since last year.
BI (Business Intelligence) Tools
Data Visualization
 

Featured Reviews

Sunny Nair - PeerSpot reviewer
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
Danna Nemeth - PeerSpot reviewer
Provides ease of use and has advanced data visualization capabilities
The initial setup can be complex and depends on the specific environment and licensing. It typically requires some time and effort to configure properly. It can be deployed as a SaaS solution or on-premises. It typically requires an installer and someone knowledgeable in business analytics and data management. Generally, it does not require extensive maintenance, though occasional upkeep might be necessary.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
9%
Educational Organization
5%
Financial Services Firm
19%
Government
11%
Computer Software Company
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What do you like most about SAS Visual Analytics?
The most solution's notable aspect, in my view, is the ability to integrate various data sources and harness advanced technologies such as machine learning and artificial intelligence. This helps w...
What is your experience regarding pricing and costs for SAS Visual Analytics?
It's about an average of five. It's easy to scale, but it comes with cost.
What needs improvement with SAS Visual Analytics?
In terms of configuration, I would like to see AI capabilities since many applications are now integrating AI. It may be that our current subscription does not include AI-enabled features, but I wo...
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
SAS BI
 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Staples, Ausgrid, Scotiabank, the Australian Institute of Health and Welfare, the Blue Cross and Blue Shield of North Carolina, Oklahoma Gas & Electric, Xcel Energy, and Triad Analytics Solutions.
Find out what your peers are saying about SAS Visual Analytics vs. Salesforce Einstein Analytics and other solutions. Updated: January 2022.
865,670 professionals have used our research since 2012.