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SailPoint Identity Security Cloud vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
SailPoint Identity Security Cloud streamlined processes, improved compliance, and reduced costs with automation, yielding ROI in 14-18 months.
Sentiment score
6.8
SentinelOne Singularity Identity offers enhanced protection and value, saving users over 200 hours annually in security investigations.
 

Customer Service

Sentiment score
5.3
SailPoint's customer service is strong and knowledgeable, but some users report delays and language issues in certain regions.
Sentiment score
7.3
SentinelOne Singularity Identity is lauded for comprehensive, responsive support, offering rapid issue resolution and dedicated customer success resources.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
They have been responsive to our needs as integrators and those of the client.
Senior Consultant at CGI
 

Scalability Issues

Sentiment score
7.2
SailPoint Identity Security Cloud excels in scalability, suitable for large enterprises, but faces challenges with resource allocation and cost.
Sentiment score
7.9
SentinelOne Singularity Identity is scalable and flexible but faces challenges with deployment maturity and third-party integration scalability.
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
7.9
SailPoint Identity Security Cloud is praised for high stability, seamless integration, reliable performance, and minor non-disruptive bugs.
Sentiment score
8.1
SentinelOne Singularity Identity is highly stable with minimal disruptions, responsive support, and low CPU resource usage.
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Identity Life Cycle Lead IAM Identity Access Management Specialist at Desjardins
 

Room For Improvement

SailPoint Identity Security Cloud needs improvements in authentication, integration, customization, user interface, and competitive pricing strategy.
SentinelOne Singularity Identity needs improved policies, interfaces, support, and features like reporting, updates, and integration for better usability.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
Senior Consultant at CGI
 

Setup Cost

Enterprise users find SailPoint Identity Security Cloud pricing high but justified by its comprehensive features and robust capabilities.
SentinelOne Singularity Identity offers flexible pricing seen as both cost-effective and sometimes expensive, reflecting its comprehensive features.
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

SailPoint Identity Security Cloud offers efficient, scalable identity management with AI integration, automation, and user-friendly governance features.
SentinelOne Singularity Identity offers AI-driven security with dynamic threat detection, seamless management, and enhanced visibility for rapid remediation.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Identity Life Cycle Lead IAM Identity Access Management Specialist at Desjardins
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
Senior Consultant at CGI
 

Categories and Ranking

SailPoint Identity Security...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
SentinelOne Singularity Ide...
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Vulnerability Management (22nd), Advanced Threat Protection (ATP) (14th), Threat Deception Platforms (3rd), Identity Threat Detection and Response (ITDR) (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SailPoint Identity Security Cloud is designed for User Provisioning Software and holds a mindshare of 26.8%, down 31.9% compared to last year.
SentinelOne Singularity Identity, on the other hand, focuses on Vulnerability Management, holds 0.8% mindshare, up 0.5% since last year.
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud26.8%
Saviynt12.5%
One Identity Manager10.3%
Other50.400000000000006%
User Provisioning Software
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Identity0.8%
Wiz8.6%
Tenable Nessus5.9%
Other84.7%
Vulnerability Management
 

Featured Reviews

ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
MM
Senior Consultant at CGI
We have seen a night and day difference in mean time to detect reduction
Incident response is one of the key areas where the solution has been very useful. Whenever there is an incident, instead of being reactive, the government is now able to quickly gain the data that it needs to see what its end agency is also seeing and partner with them in real-time to look at the same data and to collaborate where needed, empowering the agency to be able to do their job. When it comes to the mean time to detect, we see a night and day difference. When you have an MSP model with visibility across multiple entities, your ability to get a tip, follow up on the tip, and investigate it is night and day. There's no comparison between having visibility and having across-agency visibility. SentinelOne has definitely reduced their mean time to respond. With this visibility, you can now respond. Before, there was no visibility, so we definitely see a big difference. With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting. Prior to this, the alternative was partnering with an agency. going on-site and getting access. Now, being able to do that work remotely in real-time, it's a ninety-day difference in terms of being able to quickly, correctly, quickly respond and partner with the end agencies. That's a definite benefit. As an architect, I'm very curious about how AI takes security the next step forward, what it enables people to do differently, more quickly, or more comprehensively, and how that meets some of the needs today. I think that AI holds a lot of potential, and it can allow analysts to do their job quicker. It can allow them to do their job with more helpful context and, as a result, be able to perform orders of magnitude better than they would have without the tool.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
6%
Computer Software Company
12%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise40
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity tool uses its own credential in the record features.
 

Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
No data available
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Information Not Available
Find out what your peers are saying about One Identity, SailPoint, Saviynt and others in User Provisioning Software. Updated: November 2025.
876,487 professionals have used our research since 2012.