We performed a comparison between CrowdStrike Falcon and SentinelOne Singularity Identity based on real PeerSpot user reviews.
Find out in this report how the two Identity Threat Detection and Response (ITDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"The detection is very reliable. Also, OverWatch is a great feature."
"The initial setup was straightforward."
"The 10 hours a week that we are freeing up from having to manage and monitor our AV solution has really allowed us to focus on other areas of the business. This has been a huge return on investment."
"The automatic alert feature is the most important feature of the solution."
"The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it."
"We like Falcon's network visibility. We can see how threats are evolving on PCS or in the company network. The solution's real-time incident response is very fast."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"Having high visibility into all of our network concerns and a customizable UI are the most valuable features."
"The most valuable feature of SentinelOne Singularity Identity is its ability to detect based on behavior rather than just static signatures."
"The AI-based detection, scanning, prevention and mitigation features are the most valuable features."
"They have different levels of support. We have the highest level where they are constantly checking all the endpoints. If at any certain point, they identify that a computer has been triggered by a virus, a link, or something else, they would automatically tell us that within 15 seconds. If they notice something, they automatically send us an email saying that they noticed something in the computer, and they are going to block it."
"Behind the scenes, SentinelOne has real people who evaluate problems and mark them as false positives. That's what I find most helpful."
"SentinelOne Singularity Identity is very lightweight as an agent or software."
"The XDR capabilities are very good."
"The incident and threat logs are great."
"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
"This solution is relatively expensive."
"The dashboard area must be improved. We have integration with Splunk, and we are creating a dashboard there. Their dashboard area must be up to date. It should have more details and more options to create the reports and things like that."
"They respond quickly on the weekdays, but the weekend response times are slower."
"The current database schema presents challenges and has potential for improvement."
"CrowdStrike Suites and the way that it bundles things can be a bit challenging. It should be easier to integrate with the other stuff that they sell or be included with what they sell. We have one piece, then they are talking about another piece on vulnerability management all of the sudden, and we don't own that piece. We can see it in the console, but nothing shows up. It simply appears within the tool as an option, but we can't use it without purchasing it."
"SentinelOne Singularity Identity could be more user-friendly."
"The primary reason for this discontent is that we frequently encounter performance issues with our servers."
"The policies could be more precise, and Singularity should use more templates like alternative solutions have. Endpoint management is poor. We cannot manage individual endpoints and must rely on policies, exclusions, or block lists to apply settings to a group instead of the individual agent. If I have to make settings for one computer, I need to create a group, apply the configuration, and move the agent there. It's challenging to manage endpoints that way."
"We haven't received the expected support whenever we've had questions."
"Sometimes I get kicked out of the console. I don't know why."
"The first-level support has room for improvement."
"I don't like SentinelOne's reporting tools. Their reports seem fine theoretically, but the issue is the sample size. For example, it will report that there were four incidents, and that equals 25 percent fewer incidents compared to the previous months. It would be a great improvement if I could expand the range to see reports for the last six months, but it's always one month. That would be an easy thing for them to resolve."
"Our engineers are dealing with issues to add exclusions to the antivirus for custom applications."
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CrowdStrike Falcon is ranked 3rd in Identity Threat Detection and Response (ITDR) with 106 reviews while SentinelOne Singularity Identity is ranked 5th in Identity Threat Detection and Response (ITDR) with 14 reviews. CrowdStrike Falcon is rated 8.8, while SentinelOne Singularity Identity is rated 8.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of SentinelOne Singularity Identity writes "It offers deep and continuous visibility into our attack surface". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and Trend Vision One, whereas SentinelOne Singularity Identity is most compared with Microsoft Defender for Identity, Qualys VMDR, Tenable Vulnerability Management, Microsoft Defender for Office 365 and SailPoint IdentityIQ. See our CrowdStrike Falcon vs. SentinelOne Singularity Identity report.
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We monitor all Identity Threat Detection and Response (ITDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
