We performed a comparison between RSA Authentication Manager and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"It is a good solution for token identification."
"It is a stable solution. I would rate the stability a nine out of ten."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"The most valuable feature is the SecurID."
"I have found RSA Authentication Manager to be scalable."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"There is room for improvement in the RSA support."
"We are not planning on using the solution in the future."
"We found technical support was not very responsive to our requests for assistance."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"Perhaps parts of the the user interface should become more intuitive."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
RSA Authentication Manager is ranked 14th in Authentication Systems with 10 reviews while UserLock is ranked 11th in Authentication Systems. RSA Authentication Manager is rated 8.2, while UserLock is rated 10.0. The top reviewer of RSA Authentication Manager writes "A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". RSA Authentication Manager is most compared with Cisco Duo, Microsoft Entra ID, RSA SecurID, RSA Adaptive Authentication and Fortinet FortiAuthenticator, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass. See our RSA Authentication Manager vs. UserLock report.
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