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Relay Network vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Relay Network
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (89th)
Webroot Advanced Email Encr...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Secure Email Gateway (SEG) (13th)
 

Mindshare comparison

Relay Network and Webroot Advanced Email Encryption powered by Zix aren’t in the same category and serve different purposes. Relay Network is designed for Customer Experience Management and holds a mindshare of 0.6%, up 0.5% compared to last year.
Webroot Advanced Email Encryption powered by Zix, on the other hand, focuses on Secure Email Gateway (SEG), holds 1.2% mindshare, up 0.9% since last year.
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
Relay Network0.6%
Genesys Cloud CX3.6%
Salesforce3.1%
Other92.7%
Customer Experience Management
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Webroot Advanced Email Encryption powered by Zix1.2%
Microsoft Defender for Office 36521.4%
Proofpoint Email Protection20.9%
Other56.5%
Secure Email Gateway (SEG)
 

Featured Reviews

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John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.
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Also Known As

No data available
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Citizens Bank, Direct Energy, Independence Blue Cross, Travel Leaders
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Salesforce, Qualtrics, Genesys and others in Customer Experience Management. Updated: January 2026.
881,757 professionals have used our research since 2012.