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Barracuda Email Security Gateway vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (2nd)
Webroot Advanced Email Encr...
Ranking in Secure Email Gateway (SEG)
14th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Secure Email Gateway (SEG) category, the mindshare of Barracuda Email Security Gateway is 9.5%, up from 6.7% compared to the previous year. The mindshare of Webroot Advanced Email Encryption powered by Zix is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.5%
Webroot Advanced Email Encryption powered by Zix1.4%
Other89.1%
Secure Email Gateway (SEG)
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"Barracuda is robust and I would say it is pretty stable."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"This is a good product. It works, it's reliable, and it's helpful."
"It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment."
"It is very simple to whitelist addresses."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The solution should add automatic alerts to the mobile."
"The scalability needs improvement, it's the only feature that is required."
"The user interface needs to be more responsive."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"We had a case where right before a link was redirected and there was no chance to ignore it."
"This product can always be made more secure."
"Because the encryption has been very clunky, I would rate Zix Email Encryption a seven out of ten."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"The price of this solution is very high, but it's working fine."
"I rate the price of Barracuda Email Security Gateway a ten on a scale of one to ten, where one is low price and ten is high price."
"e solution's pricing is exceedingly high, and it continues to increase."
"We find the solution's pricing okay."
"Barracuda has the best price. Every year we need to renew our license, and every year I need to compare Barracuda to two or three other players in the market. Barracuda always has a price that is 30 to 40 percent less than the other players' prices."
"The licensing cost is competitive, it's not too high and not too low."
"We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution."
"Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
7%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
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Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Proofpoint, Microsoft, Mimecast and others in Secure Email Gateway (SEG). Updated: June 2026.
900,838 professionals have used our research since 2012.