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Proofpoint Email Protection vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Email Security (3rd), Digital Risk Protection (3rd), Office 365 Protection (2nd)
Webroot Advanced Email Encr...
Ranking in Secure Email Gateway (SEG)
14th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Secure Email Gateway (SEG) category, the mindshare of Proofpoint Email Protection is 20.1%, up from 19.7% compared to the previous year. The mindshare of Webroot Advanced Email Encryption powered by Zix is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection20.1%
Webroot Advanced Email Encryption powered by Zix1.1%
Other78.8%
Secure Email Gateway (SEG)
 

Featured Reviews

reviewer2500410 - PeerSpot reviewer
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
Has provided reliable threat detection and simplified policy management
I do not have experience with Microsoft Purview products, but I know some Proofpoint products. I apologize, I do not have experience with the Purview one, but I do know the Proofpoint products. I'm not sure about the features of the Purview one. Compared to other products, Proofpoint's real-time threat intelligence makes it less noisy. They collect and share threat information effectively, which benefits all customers. I have seen a lot of improvements in Proofpoint's reporting and analytics compared to earlier days. As a leader in the market, I find the pricing for Proofpoint Email Protection is a little high. Their licensing models vary, and even the premium model adequately supports awareness campaigning, so I find it acceptable. Normally, they sell their products through resellers, not directly through AWS Marketplace. For us, we are clients of Proofpoint. I rate Proofpoint Email Protection a nine out of ten.
John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"It's easy to use, even for those new to IT."
"I would recommend Proofpoint Email Protection to others because it is useful, simple to use, and provides whatever is required."
"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"It is a very scalable solution."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"The initial setup is complex."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"Unfortunately, the whole product is going downhill right now, ever since they were sold to Thoma Bravo. We're constantly having problems with stability and the product in general."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"Proofpoint Email Protection has comparable pricing."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"I rate the price of Proofpoint Email Protection a four out of five."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise13
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.
Ask a question
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Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Microsoft, Proofpoint, Abnormal AI and others in Secure Email Gateway (SEG). Updated: November 2025.
879,259 professionals have used our research since 2012.