No more typing reviews! Try our Samantha, our new voice AI agent.

ReadyTalk vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.5%, up from 0.4% compared to the previous year. The mindshare of Skype for Business is 3.8%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.8%
ReadyTalk1.5%
Other94.7%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Chairperson controls are pretty user-friendly."
"We host 4 webinars a month using Share tools and have reached on some occasions more than 500 participants just by one invitation being shared through social media."
"Customer Service: World-Class! Technical Support: World-Class!"
"We have recovered the 6 to 8 (agonizing) hours a month we used to spend with another platform's tech support."
"Within the first 6 months of using ReadyTalk, I have saved over $100K in comparison to using other technologies."
"ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country."
"Using ReadyTalk has strengthened our webinar program at AMA."
"They have a great deployment team."
"The quality of the meetings is very good."
"Since introducing Microsoft Lync, our users can now call other Lync users in other organizations."
"The product's initial setup phase is very easy."
"Making calls and having meetings is easy."
"I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"The solution appears to be quite stable."
"The performance is pretty good, this is a mature application with no bugs, and I have no complaints."
 

Cons

"A few minor issues along the way."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"One great feature they can add is the ability to use animations within your slides."
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"Add animation capabilities!"
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events."
"Compared to other webinar platforms, ReadyTalk's pricing is a bit high."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"Your telco, in such a scenario, could be Microsoft itself but this kind of solution involves some interesting downsides."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"The video quality could be improved, possibly due to internet connection issues."
"We have had trouble with scalability when trying to host large meetings."
 

Pricing and Cost Advice

Information not available
"Skype for Business' pricing is reasonable."
"It may be slightly costly, but the features are awesome."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"The solution is priced fairly."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"Previously, I did not use another solution."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Construction Company
13%
Comms Service Provider
10%
Marketing Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about ReadyTalk vs. Skype for Business and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.