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PRTG Network Monitor vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
77th
Ranking in IT Infrastructure Monitoring
54th
Ranking in Cloud Monitoring Software
40th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (33rd), Event Monitoring (14th), Server Monitoring (23rd), Container Monitoring (10th), AIOps (20th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 4.3%, down from 4.8% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.
ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is simple and easy to implement."
"There was only one feature I liked about PRTG Network Monitor a lot, and that was bandwidth monitoring, though, in the newer versions of the tool, that feature is now a bit lacking. Pricing for PRTG Network Monitor is also not as expensive. It's a good tool, even for beginners."
"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."
"I can customize the port as per my need and the real-time monitoring feature that is already provided to me."
"PRTG has improved our visibility and response time to issues related to remote sites."
"The most valuable features of PRTG Network Monitor are the threshold notification when certain traffic increases and goes beyond the defined threshold. The up and down status email notifications and other notifications are useful. Additionally, it is user-friendly, and customizable, and there are many features available."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other software"
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The product offers good documentation that helps with initial training."
"The most valuable feature is the flexible discovery mechanism."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"It's easy to use."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
 

Cons

"We run it in a cluster, so we have two that run together. The cluster behind it is sketchy at times."
"PRTG Network Monitor could improve interaction with customers by offering direct support involvement instead of just mail responses."
"PRTG could use reporting tools and mobile alert tools. It should be easier to diagnose and respond to problems from a mobile device on the go."
"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of"
"Along with more room for automation, more room for advanced configuration can be integrated into the solution."
"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."
"The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"There was a problem with Zenoss and storage monitoring."
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
 

Pricing and Cost Advice

"I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors."
"We've got the unlimited package... I believe it was around the £15,000 per year mark."
"The price was pretty good, very competitive."
"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."
"We bought a license for 4000 sensors."
"PRTG Network Monitor is not that expensive, so I like it cost-wise. There's no additional cost apart from the standard licensing fees. On a scale of one to five, with one being the cheapest and five being the most expensive, I would rate the cost of PRTG Network Monitor a two."
"If you're looking for a cost effective software I’d suggest this product."
"The pricing is comparable."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It depends on the customer, what he wants."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
47%
Computer Software Company
8%
Government
5%
Financial Services Firm
5%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about PRTG Network Monitor vs. Zenoss Cloud and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.