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Proofpoint Targeted Attack Protection vs Trend Micro ScanMail [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Targeted Attack ...
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
Advanced Threat Protection (ATP) (33rd)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

KC
Information Security Specialist at Methanex Chile SpA
Dynamic runtime engine and good protection, but needs better support and a single console
We have two to three issues per month. We contact Proofpoint's customer support for these issues. I am a major point of contact for support. If I am not able to resolve an issue, we will be reaching out to them. Proofpoint can take a couple of days to get back. I also deal with other applications from Okta and Microsoft, and we get the support within a couple of hours. There is a lot of difference between a couple of hours and a couple of days. So, Proofpoint's support should be improved. Okta and Microsoft are also able to do a Zoom or video call, but Proofpoint provides support only through email communication. Only if you request, it would be a Zoom or video session.
Sabbir Rubayat - PeerSpot reviewer
Sr. Manager (Technology) at Contessabd
Has struggled with poor documentation and limited tuning options but supports basic protection needs
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work properly. Their solution provides writing style verification, but this solution comes with false positives 60% of the time. There is no way from their portal to fix it; you can either turn it off or turn it on. The solution has many bugs. I will recommend Microsoft first for replacing Trend Micro ScanMail, then Barracuda, but the problem with Barracuda is that for impersonation solutions, it doesn't work well. There are many features, but you cannot tune the product. Being able to tune a product is really important; such as adjusting settings to be aggressive, minimal, or to exclude certain things. These are the most important considerations when purchasing a product. When impersonation is needed, but there are false positives, there should be an option to tune the product. Barracuda and Trend Micro Deep Security lack this feature, which is pathetic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Proofpoint's major module is email protection, and most of the spam emails that have been directed towards our organization have been locked by Proofpoint, so we have escaped from threat hunters."
"It has a dynamic runtime engine, which gives it an advantage over Prisma that has a static engine. In Prisma, we have to do additional malware analysis, which is not required in Proofpoint."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Trend Micro ScanMail is scalable at different levels."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Its integration with mail platforms is valuable."
"The analysis part is good."
"I like that Trend Micro ScanMail is very effective and quite strong."
"What I like the most about Trend Micro ScanMail is its easiness."
 

Cons

"We are using the TRAP console that has a Linux-based UI, which is not user-friendly. The TAP console looks very advanced. Currently, we are maintaining three different consoles, and it is sometimes hard to switch between them or try to grab the data."
"We are using the TRAP console that has a Linux-based UI, which is not user-friendly."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"The sandboxing part can be improved."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
 

Pricing and Cost Advice

Information not available
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

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What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

Targeted Attack Protection
ScanMail
 

Overview

 

Sample Customers

Brinker Capital
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Palo Alto Networks, Microsoft, Proofpoint and others in Advanced Threat Protection (ATP). Updated: April 2026.
892,287 professionals have used our research since 2012.