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Microsoft Defender for Endpoint vs Trend Micro ScanMail [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Endp...
Ranking in Anti-Malware Tools
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
210
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Advanced Threat Protection (ATP) (3rd), Endpoint Detection and Response (EDR) (3rd), Microsoft Security Suite (3rd)
Trend Micro ScanMail [EOL]
Ranking in Anti-Malware Tools
19th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Anti-Malware Tools category, the mindshare of Microsoft Defender for Endpoint is 8.1%, down from 17.4% compared to the previous year. The mindshare of Trend Micro ScanMail [EOL] is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Endpoint8.1%
Trend Micro ScanMail0.7%
Other91.2%
Anti-Malware Tools
 

Featured Reviews

Robert Arbuckle - PeerSpot reviewer
Security Analyst III at a healthcare company with 10,001+ employees
Automatically isolates threats and integrates with logging to reduce response time
Overall, I would evaluate the Microsoft support level that I receive at probably about a seven, but that depends on the day. It has been spotty. We have had issues where the urgency level of the Microsoft support is not as high as ours, especially during a data breach or potential data breach situation. We have had issues with some of the offshore support being lackluster. One specific thing that comes to mind is we were on a support call with our CISO on the call, and the Microsoft agent, who did not actually work for Microsoft, is one of the vendors that Microsoft uses for support, said, "Just to set expectations, my lunch break is in an hour and I am going to go away then." For us, it was already ten o'clock at night and we had been working on this for a couple of hours, trying to get a security engineer on with us. For him to tell us that he was going to go away and have lunch, it was, "Okay, but go find somebody else if you need to." It was just the lackluster approach, and it seemed like he did not really care. We seem to get a lot of this when we get non-Microsoft support. I can identify areas for improvement with Microsoft Defender for Endpoint, as it is kind of a convoluted mess to try to take care of false positives. Especially when they have been identified as false positives but they keep going off over and over again. It is great for my pocketbook because it generates a lot of on-call action, but I would really prefer more sleep at two o'clock in the morning than dealing with false positives. I would say that the unified portal for managing Microsoft Defender for Endpoint is suitable for both teams as they are all in there. It would be great if they would stop moving things around and renaming things, which makes sense. The new XDR portal is pretty nice. Being able to have it central again inside of the regular Security Center without having to open up two windows is helpful. Overall, I think it is pretty good. There is always going to be something that could be improved, such as alerting and the ability to modify alerts would be a little bit helpful to have. Being able to add more data into the alerts and turn off alerts that are not as useful would be beneficial. It is hard to say what the quantitative impact the security exposure management feature has had on our company's security, because a lot of it is kind of subjective. I think we are sitting at around a fifty percent score still, and a lot of it is just kind of unusual circumstances that we cannot really implement without breaking the organization.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable and easy to use. Everything is okay, and there are no performance issues."
"Technical support has been great."
"The solution has good performance, I have not seen a problem."
"The installation is straightforward."
"It is stable and very easy to use."
"This solution definitely increases our security posture. When you are reviewing your existing fleet or endpoints and based on the configuration that you put out of your Defender for Endpoint, you then receive a security score from Microsoft. Depending on what rules you have configured, what policies you have deployed, and what attack surface reduction rules that you have set up and deployed, it is almost gamifying information security in the sense that you are always trying to achieve a higher score. The more hardening you perform on your endpoints, the better score you receive. This generally tends to give you a better peace of mind, but also makes you secure at the same time."
"Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it."
"The solution's threat protection is mostly AI and machine-learning based. That is the most important feature of the product. It also offers centralized management so I can remotely manage devices."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The analysis part is good."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The pricing of Trend Micro ScanMail is average, which is fine."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
 

Cons

"From an audit point of view, our auditors would like to have more reports on how things are used, if things go wrong, and how they went wrong. For example, if something got a warning, "Why?" So, we would like more versatility for tracing and reporting. That would improve the product, as long as the user interface doesn't get bogged down."
"There is a lot of information to take in, and the portals tend to change quickly due to the fast-paced nature of the industry."
"The documentation could be better. When they update their manuals, sometimes they refer to products by their old names, so it is a little confusing. For example, the documentation might still say "Advanced Threat Protection" instead of Defender for Endpoint."
"If they integrate with the EDR then it will benefit this solution."
"Right now, the solution provides some recommendations on the dashboard but we don't have any priorities. It's a mix of all the vulnerabilities and all the security recommendations. I would like to see some priority or categorization of high, medium, and low so that we can fix the high ones first."
"The anti-ransomware features need to be improved upon."
"I would like to see fewer pop messages and alerts."
"Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine."
"The sandboxing part can be improved."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Even Trend Micro ScanMail support staff are not familiar with this product."
 

Pricing and Cost Advice

"Licensing models of Microsoft are renowned for being complex. We just purchased the whole E5 stack. With E5 licenses for users, we get access to a bunch of features that are not just related to security. I would rate them a three out of five in terms of pricing."
"You just pay Windows 10 prices, then you have antivirus software. As a price comparison, Defender's costs are very low."
"The solution is free and comes with Windows."
"The product is free of charge and comes integrated into Windows."
"We have an enterprise agreement so from my perspective, this is a product that ships with Windows and it is not priced standalone."
"We went for Microsoft Defender once we were informed that it would be part of our Office 365 package. So, we combined the licensing for the OS with Office 365. Yeah. We thought it was a good bargain."
"The licensing fee is a function of your Office 365 license. The feature set you get is a function of the license as well. There is probably an E2 version, an E3 version, and an E5 version. There are several versions, and not all features are the same. So, you might want to check what features you're expecting because you might get shocked. If you only have an E3 license, the capability isn't the same."
"We mostly use Microsoft products. We use Office 365, and we use Azure. We're also a Microsoft partner. So, the licensing was much cheaper for us, and at the same time, a lot of the features that we were looking for were included in Defender."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise40
Large Enterprise92
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
ScanMail
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Petrofrac, Metro CSG, Christus Health
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft Defender for Endpoint vs. Trend Micro ScanMail [EOL] and other solutions. Updated: February 2026.
882,886 professionals have used our research since 2012.