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Fortinet FortiMail vs Trend Micro ScanMail [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
Email Security (6th)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
Sabbir Rubayat - PeerSpot reviewer
Sr. Manager (Technology) at Contessabd
Has struggled with poor documentation and limited tuning options but supports basic protection needs
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work properly. Their solution provides writing style verification, but this solution comes with false positives 60% of the time. There is no way from their portal to fix it; you can either turn it off or turn it on. The solution has many bugs. I will recommend Microsoft first for replacing Trend Micro ScanMail, then Barracuda, but the problem with Barracuda is that for impersonation solutions, it doesn't work well. There are many features, but you cannot tune the product. Being able to tune a product is really important; such as adjusting settings to be aggressive, minimal, or to exclude certain things. These are the most important considerations when purchasing a product. When impersonation is needed, but there are false positives, there should be an option to tune the product. Barracuda and Trend Micro Deep Security lack this feature, which is pathetic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use, its performance is very good and it is stable, and the security is quite good overall."
"Both logging and reporting are very good, as well as the antivirus profiles, content emails, content profile, and application profile."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"Technical support is very good."
"For now, as per our experience with FortiMail in handling a large number of emails and spams as well, in the past three years, we have been protected and saved from any attacks from the outside."
"The GUI isn't hard to use. When we do a demo and explain the features of Fortinet products to our customers, they understand very quickly. They can easily manage their systems without us."
"FortiMail has a low cost and high support."
"This solution is good for small and medium enterprise companies."
"The analysis part is good."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Trend Micro ScanMail is scalable at different levels."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"Its integration with mail platforms is valuable."
"The pricing of Trend Micro ScanMail is average, which is fine."
"What I like the most about Trend Micro ScanMail is its easiness."
 

Cons

"My company pays around 28.000 Egyptian Pounds per year for this program. It is rather expensive in my opinion."
"In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist and blacklist."
"The infrastructure could be improved. The data leak prevention could also be better."
"It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good."
"The sandboxing features are not well done in Fortinet FortiMail, making it an area of improvement."
"Header inspection and containerization, like on-prem premises sandboxing, need enhancement."
"ortiMail has some latency issues and sometimes takes time to receive emails."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"The sandboxing part can be improved."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Even Trend Micro ScanMail support staff are not familiar with this product."
 

Pricing and Cost Advice

"In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
"Fortinet FortiMail is inexpensive."
"Pricing is based on initial license purchase and use volume."
"The annual cost is $55,000."
"My company has a three-year license for Fortinet FortiMail, including the support, but I'm not so sure of how much the solution costs because I'm not part of the procurement team. What's more important to me is the functionality and stability of Fortinet FortiMail. In terms of Fortinet FortiMail licensing, the cost is calculated based on company requirements. For example, it's based on the features you need for your environment, on capacity, how many CPUs you have, etc."
"The pricing is good."
"There is a license required for this solution."
"Price-wise, the solution is not far from Microsoft ATP. So, it is affordable."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
10%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise23
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

What needs improvement with Fortinet FortiMail?
I think they should improve Fortinet FortiMail on-premises by enhancing its user interface. Additional features they could have in the future would include advanced analytics capabilities. I do thi...
What is your primary use case for Fortinet FortiMail?
I do have a partnership with Fortinet. I have been both a partner and reseller.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

FortiMail
ScanMail
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
913,806 professionals have used our research since 2012.