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Fortinet FortiMail vs Trend Micro ScanMail [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (21st), Secure Web Gateways (SWG) (15th), Data Loss Prevention (DLP) (20th), Cloud Access Security Brokers (CASB) (11th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (13th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
Email Security (4th)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
Sabbir Rubayat - PeerSpot reviewer
Sr. Manager (Technology) at Contessabd
Has struggled with poor documentation and limited tuning options but supports basic protection needs
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work properly. Their solution provides writing style verification, but this solution comes with false positives 60% of the time. There is no way from their portal to fix it; you can either turn it off or turn it on. The solution has many bugs. I will recommend Microsoft first for replacing Trend Micro ScanMail, then Barracuda, but the problem with Barracuda is that for impersonation solutions, it doesn't work well. There are many features, but you cannot tune the product. Being able to tune a product is really important; such as adjusting settings to be aggressive, minimal, or to exclude certain things. These are the most important considerations when purchasing a product. When impersonation is needed, but there are false positives, there should be an option to tune the product. Barracuda and Trend Micro Deep Security lack this feature, which is pathetic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloudflare Access is a stable solution."
"Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."
"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."
"Cloudflare is simple to use."
"The solution has different options that can be used to differentiate DDoS attacks."
"Cloudflare is by far the most effective solution that I have come across."
"Cloudflare One has assisted in securing my remote workforce through a SASE solution with Cloudflare One and the Workers part, although I am not currently using the Workers component."
"It will take the blow rather than our applications should an attack occur."
"Through Fortinet FortiMail, we can perfectly authenticate each local mail service and mail release so that only authenticated mail goes out from our domain."
"Fortinet utilizes specialized processing units, which network faster and sample more efficiently compared to others."
"Fortinet FortiMail is rated an eight for the protection and features it provides in the on-premises setup."
"The anti-spam functionality is good and works well."
"The anti-spam features are valuable."
"The product helps users handle security challenges as it offers prefiltering options and does relatively good incident reporting."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"The GUI isn't hard to use. When we do a demo and explain the features of Fortinet products to our customers, they understand very quickly. They can easily manage their systems without us."
"What I like the most about Trend Micro ScanMail is its easiness."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"Trend Micro ScanMail is scalable at different levels."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
 

Cons

"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"I would like them to include a VPN feature to provide a secure connection to the data center."
"Operating and tuning the product is difficult."
"From a logging perspective, it is still a bit difficult to see exactly what users are being blocked with the current views."
"The initial onboarding was causing us some confusion."
"For the topic of improvement, providing some training material is one of my suggestions."
"There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved."
"Lacks a VPN feature to provide a secure connection to the data center."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"The UI could be better."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"High Availability needs improvement."
"The tool needs to improve its pricing policy. Also, it needs to be more user-friendly. I would want it to improve email security as well."
"I need a stable update in the product that stays for a long time instead of having to deal with frequent updates."
"What's missing in Fortinet FortiMail is some sandbox information for some of the emails. It's probably configuration-based, where it could be configured on some emails. For example, there was malware in some emails that weren't detected in some of the Fortinet FortiMail sessions, but it should have been configured from my company's end to better catch scam emails, but overall, the solution is okay. At the moment, my company is okay with the current Fortinet FortiMail offerings, but in the past, because of a lack of understanding, my team wasn't able to quickly implement the geographical IP blocking feature. It was time-consuming to implement that feature, but that wasn't a fault of Fortinet FortiMail. The issue was from my team's end, but just by emailing the support team, that issue was resolved, so right now, there isn't any additional feature I'd like added to Fortinet FortiMail."
"There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"The sandboxing part can be improved."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
 

Pricing and Cost Advice

"Cloudflare Zero Trust Platform's pricing is good."
"The solution's pricing lacks transparency."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The solution is not that expensive."
"The prices are slightly expensive."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The tool is very expensive."
"If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
"Fortinet FortiMail is a little bit expensive."
"I have no information on pricing for the competition because right now, my company is working only with Fortinet, but I can say that in general, the price for Fortinet FortiMail was accepted by the customers easily. The POC is also important when a customer is buying a solution. The customer wants to see how the product runs, and as Fortinet FortiMail is a stable product that runs without big issues, it has a bigger chance of getting chosen by customers over its competitors, even if its price may be a little higher. Pricing for the solution is competitive. Sometimes it's less, sometimes it's a little bit higher, but it isn't far from what other solutions charge."
"Price-wise, you get what you pay for in Fortinet FortiMail. Apart from the licensing costs, no additional expenses are attached to the solution's pricing."
"9,000 Euro per annum for Fortinet Mail and sandbox."
"The pricing is on the higher side."
"FortiMail has extra charges for installation, configuration, and project management."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Construction Company
22%
Comms Service Provider
10%
Financial Services Firm
8%
Manufacturing Company
6%
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise23
Large Enterprise15
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What needs improvement with Fortinet FortiMail?
I think they should improve Fortinet FortiMail on-premises by enhancing its user interface. Additional features they ...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their p...
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor....
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experien...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
FortiMail
ScanMail
 

Overview

 

Sample Customers

23andMe
Magromer Cueros y Pieles S.A.
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: April 2026.
886,932 professionals have used our research since 2012.