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Pega Robotic Process Automation vs Servicetrace XceleratorOne comparison

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Buyer's Guide
Robotic Process Automation (RPA)
July 2022
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2022.
619,967 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • "The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
  • More WorkFusion Pricing and Cost Advice →

  • "Pega is pretty costly."
  • "Pega Robotic Process Automation is an expensive solution."
  • More Pega Robotic Process Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The cognitive features of this solution are good.
    Top Answer:The solution is not user-friendly, this is something they should improve.
    Top Answer:We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega.
    Top Answer:Licensing is based on the number of machines that you deploy it on. Usually, it is based on the other products you buy… more »
    Top Answer:There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and… more »
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    Comparisons
    Also Known As
    Pega RPA, OpenSpan
    XceleratorOne, X1, Servicetrace X1
    Learn More
    Pega
    Video Not Available
    Overview

    WorkFusion is the leading provider of Intelligent Automation solutions for Fortune 500 enterprises, banks, insurance, and financial services companies. Our AI-enabled Digital Workers augment traditional teams by performing highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identify verification, anti–money laundering programs, and other document-intensive compliance activities. The WorkFusion Digital Workforce continually learns on the job through regular “human-in-the-loop” interactions with co-workers. Further, the WorkFusion Network, a powerful AI cloud nexus, provides shared insights, new skills, and knowledge crowdsourced from the ongoing experience of workers in multiple environments. Teams can hire our pre-configured and customizable Digital Workers or choose to build their own using the company’s AI toolsets. WorkFusion enables enterprises to increase workforce capacity, enhance customer satisfaction and ensure ongoing compliance.

    With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

    The XceleratorOne (X1) automation platform offers lifecycle management unique in the industry. This enables you to plan and implement the entire automation process with an end-to-end approach. Manage all phases of an automation project and lifecycle – and all stakeholders – with a single piece of software.

    Offer
    Learn more about WorkFusion
    Learn more about Pega Robotic Process Automation
    Learn more about Servicetrace XceleratorOne
    Sample Customers
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial
    eBay Enterprise, M&I Bank
    Atos, BWI, Computacenter, DB, DEKRA, ekom21, FUJITSU
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider18%
    Financial Services Firm12%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Financial Services Firm15%
    Comms Service Provider11%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Financial Services Firm12%
    Comms Service Provider10%
    Educational Organization9%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise10%
    Large Enterprise76%
    Buyer's Guide
    Robotic Process Automation (RPA)
    July 2022
    Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2022.
    619,967 professionals have used our research since 2012.

    Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 7 reviews while Servicetrace XceleratorOne is ranked 41st in Robotic Process Automation (RPA). Pega Robotic Process Automation is rated 7.8, while Servicetrace XceleratorOne is rated 0.0. The top reviewer of Pega Robotic Process Automation writes "Easy to set up with great automation of data entry capabilities". On the other hand, Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM, whereas Servicetrace XceleratorOne is most compared with UiPath.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.