We performed a comparison between Pega BPM and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"The user interface and the ease of developing the workflow for an application are valuable features."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"Pega BPM offers a lot of out-of-the-box functionalities."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"The most valuable feature of this solution is its simplicity."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"It is a low-code platform, that is very intuitive."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"Creatio also provides us with scalability, performance and agility."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"The unit testing needs to improve, as well as the user interface."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"The cost of licensing could be improved."
"UI needs improvement."
"The mobile version of the solution could be improved. It's hard to customize it."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"HRM is an area where Studio Creatio lacks and needs to improve."
"Numerous options can make implementation confusing."
"Creatio needs to stabilize their marketplace."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews while Studio Creatio is ranked 27th in Business Process Management (BPM) with 12 reviews. Pega BPM is rated 8.2, while Studio Creatio is rated 8.8. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, Bizagi and Camunda. See our Pega BPM vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
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