We performed a comparison between Pega BPM and Studio Creatio based on real PeerSpot user reviews.Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Pricing is a little on the high side."
"Can do a lot of things with minimum time and cost."
"It is a stable product."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"The technical support of Pega BPM is very good."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"The solution has very helpful technical support."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The most valuable feature of this solution is its simplicity."
"Creatio also provides us with scalability, performance and agility."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"They need to support the solution better, at this time the company does not have enough support."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The workflow automation can be slow, so there is room for improvement there."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"Numerous options can make implementation confusing."
"Creatio needs to stabilize their marketplace."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.
Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:
Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.
Pega BPM Features
Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:
Pega BPM Benefits
Pega BPM has various benefits for businesses. They include the following:
Reviews from Real Users
Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.
Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.
Intelligent business process management and low-code platform with out-of-the-box solutions and templates
Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.
Pega BPM is ranked 2nd in Business Process Management (BPM) with 28 reviews while Studio Creatio is ranked 19th in Business Process Management (BPM) with 4 reviews. Pega BPM is rated 8.2, while Studio Creatio is rated 8.2. The top reviewer of Pega BPM writes "Excellent machine learning, automation intelligence, DevOps for larger organizations". On the other hand, the top reviewer of Studio Creatio writes "Accommodates numerous users for a large amount of documents, but it is difficult to integrate". Pega BPM is most compared with Camunda Platform, ServiceNow, Appian, Microsoft Power Apps and IBM BPM, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Bizagi, Camunda Platform, Mendix and Apache Airflow. See our Pega BPM vs. Studio Creatio report.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.