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Oracle HCM Cloud vs SAP HCM vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Cloud HCM category, the mindshare of Oracle HCM Cloud is 9.8%, down from 10.1% compared to the previous year. The mindshare of SAP HCM is 10.5%, down from 16.9% compared to the previous year. The mindshare of UKG is 5.5%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Kishor Namburu - PeerSpot reviewer
Streamlines HR operations and reduces management through valuable self-service features
We used Oracle HCM Cloud for HRMS to access without a perpetual license. We aimed to transition employees to the cloud because Oracle planned to stop support for E Business Suite by twenty twenty-five. We wanted to test and understand how Oracle HCM Cloud would support our business needs It…
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…
Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All the features are good."
"The most valuable feature is the support for mobile devices."
"Oracle HCM has a great reporting platform, OTPI, with drag-and-drop functionality. I can design my own reports without relying on the technical team. This empowers HR users to create reports based on their needs, which is a huge advantage."
"HCM solution that's easy to set up and scale, with good data integration and technical support."
"The application design is beautiful."
"Job postings and links to job boards are very helpful for talent acquisition."
"This solution has localized the payroll which is a good thing."
"The technical support is very good."
"Recently, the localization versions for different countries were increased, and that added value to the solution."
"The setup was straightforward."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"The most valuable feature is the Personnel Administration."
"The user interface is the solution's most valuable feature. It makes it easy for us to use."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"The functions are really important in the product in ReadyNodes."
"The pay policies and approvals are valuable features."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The solution's UI is good. Also, it is very easy to use."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
 

Cons

"Once we are done working on a template, we can't change it unless we create a new one."
"I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace."
"The performance and reaction time can be improved."
"We're not receiving the proper support."
"I would focus on making high volume recruitment more bulky."
"There should be more digital assistance included, like chatbots."
"Occasionally there are problems with stability."
"It's not so easy to customize as it's cloud-based."
"The customer support from SAP is reasonable, yet I would rate it five out of ten."
"The product's license is very expensive."
"Reports need to be added on the time management side."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"HCM could improve compatibility, making it more accessible via web applications and graphical interfaces."
"SAP HCM needs to improve its UI."
"We are able to optimize a lot of processes but there is always room for improvement."
"The breadth of functionality offered by SAP HCM comes at a cost."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The system is slow sometimes."
"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
 

Pricing and Cost Advice

"It is definitely super expensive. Oracle is very, very expensive for what they offer."
"I am not normally involved in the product's pricing since it normally involves the packages that a user chooses. Pricing differs based on a case-to-case scenario and client-to-client basis."
"I rate the product's pricing a seven out of ten."
"It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
"The solution is expensive."
"The solution’s pricing is high."
"According to the Turkish market, the pricing is a little bit expensive."
"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."
"Licensing fees are paid yearly."
"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
"SAP is extremely expensive. The integration costs and customization costs are also a lot."
"We have an annual license for this solution, and the price depends on the number of users."
"The pricing is really high."
"We purchase the product's yearly license."
"Licensing is pretty complex. SAP does not have a straight forward way of licensing, and it differs from client to client."
"You pay per license. There not any costs in addition to the standard licensing fees."
"The pricing depends on the number of licenses we buy."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"If you're going for the full suite, it can be fairly pricey."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
6%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
6%
Educational Organization
48%
Manufacturing Company
5%
Computer Software Company
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs ...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...
 

Comparisons

 

Also Known As

Oracle Human Capital Management Cloud
SAP Human Capital Management
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM. Updated: June 2025.
860,825 professionals have used our research since 2012.