No more typing reviews! Try our Samantha, our new voice AI agent.

Access PeopleXD vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Access PeopleXD
Ranking in Benefits Administration
27th
Ranking in Talent Management
40th
Ranking in HR Analytics Software
12th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
Expense Management (19th)
UKG
Ranking in Benefits Administration
3rd
Ranking in Talent Management
6th
Ranking in HR Analytics Software
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)
 

Mindshare comparison

As of August 2026, in the Benefits Administration category, the mindshare of Access PeopleXD is 1.3%, up from 0.7% compared to the previous year. The mindshare of UKG is 6.6%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
UKG6.6%
Access PeopleXD1.3%
Other92.1%
Benefits Administration
 

Featured Reviews

reviewer951189 - PeerSpot reviewer
IT Manager at a retailer with 10,001+ employees
Has many features in need of improvement, including its monitoring, interface, dashboard and technical support
The solution has many areas in need of improvement. I cannot cite just one or two. These include management, monitoring, interface, dashboard and technical support, by way of example. A checklist should be included and the user interface should be addressed. The solution has a function which allows one to give feedback for every employee and to do so overall. The visibility, GUI and features involved in the feedback function are not up to snuff. Employee service details are an issue.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for employee and manager services and person management and employee records."
"The solution is stable."
"Customer Service: 10+!!! Ultimate's support team is by far the best I have ever worked with."
"Customer service is very good and technical support is very good."
"Customer service is good."
"Technical support is excellent."
"Prior to the UTM module, there was an inaccuracy in FLSA compliance with the way we were processing overtime, and now we are 100% accurate."
"The payroll processing and BI are the most valuable features."
"I really like the robustness of the Payroll Gateway."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
 

Cons

"The solution has many areas in need of improvement, including management, monitoring, interface, dashboard and technical support."
"Customer service is 5/10. Technical support is 6/10."
"Need better assistance with the BI reporting."
"Depending on who you get on the phone, customer service is either fantastic or non-existent."
"UKG could be a little more flexible in some areas."
"Documents upload and the way it is used for life events, it is too many steps to process."
"UTM and core connectivity: this should be way more straightforward!"
"Benefit administration is probably the weakest part of the system."
"The setup isn't completely easy, but it's feasible to learn with time."
 

Pricing and Cost Advice

Information not available
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"If you're going for the full suite, it can be fairly pricey."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The pricing depends on the number of licenses we buy."
report
Use our free recommendation engine to learn which Benefits Administration solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
27%
Manufacturing Company
13%
Comms Service Provider
8%
Financial Services Firm
8%
Construction Company
14%
Financial Services Firm
12%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

CoreTalent, CoreHR Compensation and Benefits, CoreHR CoreExpense
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Bromford, Mercer, Novartis, Liberty Insurance, DCU
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Workday, Oracle, UKG and others in Benefits Administration. Updated: July 2026.
908,858 professionals have used our research since 2012.