Oracle CRM vs SAP Sales Cloud comparison

Oracle and SAP are both solutions in the CRM category. Oracle is ranked #8 with an average rating of 7.7, while SAP is ranked #57. Oracle holds a 1.4% mindshare in CRM, compared to SAP’s 0.6% mindshare. Additionally, 90% of Oracle users are willing to recommend the solution.

Oracle CRM

Read 41 Oracle CRM reviews

1,602 Views
1,394 Comparison Views

90% willing to recommend

SAP Sales Cloud

353 Views
314 Comparison Views

Oracle CRM

SAP Sales Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Oracle CRM and SAP Sales Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM.

To learn more, read our detailed CRM Report (Updated: October 2025).

Buyer's Guide

CRM

October 2025

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Helped 872,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle CRM

Ranking in CRM

8th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Marketing Automation (5th)

SAP Sales Cloud

Ranking in CRM

57th

Average Rating

0.0

Number of Reviews

Ranking in other categories

Sales Force Automation (16th), Sales Performance Management (9th)

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of Oracle CRM is 1.4%, down from 3.4% compared to the previous year. The mindshare of SAP Sales Cloud is 0.6%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Oracle CRM	1.4%
SAP Sales Cloud	0.6%
Other	98.0%

CRM

Featured Reviews

Erick Kathurima

CIO at Clarinox Technologies

Seamless integration supports comprehensive customer management

I use Oracle CRM for sales purposes The solution serves end-to-end customer relationship management which includes sales cloud, e-commerce cloud, and marketing cloud. This includes reporting and advanced analytics capabilities. The AI feature needs improvement. The technical support also has…

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Top Industries

By visitors reading reviews

University

13%

Financial Services Firm

11%

Educational Organization

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	22

No data available

Questions from the Community

What do you like most about Oracle CRM?

The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...

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What is your experience regarding pricing and costs for Oracle CRM?

The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.

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What needs improvement with Oracle CRM?

Oracle CRM's technical support is not that great sometimes. It could be improved with better quality for response time and empathy with the client's operations. When a client asks for any support, ...

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Comparisons

Siebel CRM vs Oracle CRM

Compared 28% of the time

SAP CRM vs Oracle CRM

Compared 24% of the time

Salesforce Sales Cloud vs Oracle CRM

Compared 13% of the time

Microsoft Dynamics CRM vs Oracle CRM

Compared 11% of the time

Oracle Eloqua vs Oracle CRM

Compared 8% of the time

More Oracle CRM Competitors

Salesforce Sales Cloud vs SAP Sales Cloud

Compared 62% of the time

SAP CRM vs SAP Sales Cloud

Compared 38% of the time

More SAP Sales Cloud Competitors

Product Reports

Buyer's Guide

Oracle CRM

October 2025

Download Oracle CRM product report

Buyer's Guide

CRM

October 2025

Download SAP Sales Cloud product report

Also Known As

Market2Lead

SAP Cloud for Sales

Overview

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

Oracle

SAP Sales Cloud brings together SAP Cloud for Customer, SAP Revenue Cloud and CallidusCloud, now part of SAP to help organizations connect and guide customers throughout their buying journey. Transform your lead to cash process and accelerate sales performance with incentive optimization, sales coaching and learning recommendations - helping sales teams to spend their time on the best deals.

SAP

Sample Customers

Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology

Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: October 2025.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.