OptiView XG [EOL] vs Zabbix comparison

"All the wireless features are valuable."

"Technical support was awesome; they were quick to respond, very knowledgeable, and kept us up to date on the status."

"It has helped with troubleshooting and has simplified the way the organization functions."

"If we are in the field and we have OptiView, it is our first line of defense."

"The packet capture feature is valuable when there's a troubleshooting issue, and since this is a data center, there are thousands of servers and users."

"The pre-site survey and the AirMagnet site survey help my company in pre-sales and post-sales."

"It has streamlined and simplified troubleshooting complex networking problems that would be nearly impossible to uncover with other products."

"I've switched to Fluke Networks products because having an all-in-one tool is more convenient, and the way information is presented makes it easier to share knowledge."

"Our customers also like that they don't have to use multiple modules. Micro Focus and major vendors typically require you to buy several modules and plugins. Our customers do not like that. We offer them a single product for all their monitoring needs."

"Every new asset placed in the environment can be automatically detected, predicting human failures."

"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."

"We have found that Zabbix is more easy to use than other applications."

"Before we didn't really have a centrally managed monitoring solution, so adding this product has been a blessing as we are able to actively monitor and react accordingly."

"Setup was straightforward. Initial deployment took two or three months."

"The best thing about Zabbix is the integration and the APIs that are included are very fast"

"If you’re into the Open Source and freedom principles, don’t mind getting your hands dirty, and have the technical skills, Zabbix is a good choice."

"Hardware is unreliable. It's already crashed on me several times."

"That would probably be something I'd want to add on."

"I haven't been able to really get the mobile app to function right, but that's minor."

"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."

"It can’t scale to even one user because it crashes when you're using the AirMagnet survey tool, or even running reports."

"We use the tablet version, and I'd like it to have a longer battery."

"I think that the discovery of a network can be improved if the OptiView would recognize more kinds of devices independent of the manufacturer."

"I think that the maintenance is ridiculous on some of the products, including OptiView."

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."

"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."

"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."

"The integration of the product is not so easy, especially when it comes to the application database."

"It's open-source software, and due to that, they really don't have legacy service monitorings like APM, or build-on capabilities, and the pure part of the transaction-related data."

"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."

"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."

"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"It is reasonable."

"We pay the subscription for support by year."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"We are using the free, open-source version."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"Zabbix is a free solution but the support contact costs money."