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NetAlly EtherScope nXG vs OptiView XG [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetAlly EtherScope nXG
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
23
Ranking in other categories
Network Diagnostics (2nd), Network Troubleshooting (3rd)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ScottSmith2 - PeerSpot reviewer
CIO at ProTek Communications
Saves time and has fifteen tools and functionality all in one
I don't have any issues right now. However, in terms of my beta relationship, sometimes I'm at the forefront and I know there are timelines for certain fixes. Even right now, it's come such a long way. They keep adding features to the software side and the hardware side functionality that I have, however, it’s mostly just priceless in the case of both hardware and software. I am able to do much more now. On a hardware spec, it'd be nice to have something above 10-Gigs. I have recently started looking at some products that are 25, 40, and 100-Gigs. I realized they probably have something in the works already, however, there’s nothing I'm aware of and certainly, this device cannot do that. I would say that a tool that has above 10-Gigabit of support would be needed and of value in the near future. However, as far as software and functionality, I really can't think of anything missing. Even all my creative tips on VNC, web server functionality, and remote access have been included over the last couple of years. I can't think of anything really off the cuff for software development that I would highly recommend.
MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN."
"Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at."
"It has reduced our troubleshooting time for network cabling issues by a good 75 percent."
"This could save a lot of headaches on troubleshooting networks, connections, and cables."
"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."
"One of the biggest pros of AirMapper is that you just hit upload to the cloud and you can use anything with a web browser to look at it and manipulate it, view it, and even share it. The fact that you can review it now on any computer that has web access is phenomenal, versus using the client. That's been fantastic."
"This is a priceless tool and you would be foolish not to have it."
"The most valuable feature is the ability to identify the switchboards, when you plug the EtherScope into the network drop, and all other details about the switch. This is very useful because when you are not in that IDF or network closet but far away from that switch, you can identify the board and then configure the board for your needs, remotely."
"The packet capture feature is valuable when there's a troubleshooting issue, and since this is a data center, there are thousands of servers and users."
"It's worth a shot. Give it a try. Definitely a product worth considering."
"If we are in the field and we have OptiView, it is our first line of defense."
"The 10 GigE connectivity and ClearSight are the most valuable features for us."
"The device is easy to use and is effective very quickly; I can plug it into a network and troubleshoot it in 15 minutes and pinpoint problems that would take days to do otherwise."
"When we do a capture, it gives us the details of where the problem is and what it could be."
"We switched to OptiView to be a little bit more flexible."
"It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which switch port it is connected. It is quite an impressive tool. I really liked it because you didn't have to install an agent on anything. It would just go out and do its discovery. For me, that's great."
 

Cons

"I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."
"The real negative to the product is the horrible battery life."
"For the average network shop, the cost is a bit high."
"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead."
"NetAlly EtherScope nXG's reporting and table qualification could be improved."
"The largest complaint that we get is the battery life on the unit. If you are using it heavily, you get about five hours of usage out of it. In an eight hour day, that is not perfect for us. We would like more battery usage. The battery thing is annoying."
"NetAlly doesn't have a spectrum analyzer. I have to use other tools to view the spectrum, and this is a problem."
"The reporting could be better, with more accurate measurements of loss over cables, impedance, etc. The mapping also needs to be improved. You should be able to do free formatting of the topology."
"I think that the discovery of a network can be improved if the OptiView would recognize more kinds of devices independent of the manufacturer."
"It can’t scale to even one user because it crashes when you're using the AirMagnet survey tool, or even running reports."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
"Its price was a bit excessive. The device that I had died; it is under warranty, and they want $20,000 for another one, so I am trying to find an alternate solution."
"It takes some time to get used to it. There is always room for improvement in the ease of usability and learning curve type of stuff."
"The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs."
"Also, the overall weight of the product is a lot to carry around for a long period of time."
 

Pricing and Cost Advice

"The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support."
"If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."
"We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."
"For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."
"It is worth it. The cost benefit of Link-Live is massive because it is included with the cost of the device and the licensing. A lot of people miss that part of it. It is not just the device that you get but it is the ability to look at all of that data later on. You're not having to do all of that on the device. You can just be there, use the device, and then look at the data from the comfort of your office or home afterward."
"As a business owner, it was a high price. However, it was well worth it. We have gotten our money out of it and continue to get our money out of it. For the price and usability, it is definitely worth it. The Wi-Fi survey capabilities alone justifies the price. Having all the other tools in it really adds to that."
"It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."
"It is relatively high-priced and it should certainly not get any more expensive. I would like it to be $1,000 less, and I think everyone would say that. And of course, maintenance is also a recurring cost."
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Comms Service Provider
9%
University
8%
Government
7%
Government
11%
Non Profit
10%
Educational Organization
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
 

Questions from the Community

What is your experience regarding pricing and costs for NetAlly EtherScope nXG?
In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.
What needs improvement with NetAlly EtherScope nXG?
The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...
What is your primary use case for NetAlly EtherScope nXG?
We mainly use NetAlly EtherScope nXG for troubleshooting. Linksprinter helps us solve problems and understand how things work. For example, SpamTitan is automatic, but beginners might not understan...
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Also Known As

EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
No data available
 

Overview

 

Sample Customers

Information Not Available
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Find out what your peers are saying about Auvik, Wireshark, NetAlly and others in Network Troubleshooting. Updated: May 2026.
893,311 professionals have used our research since 2012.