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OpenText ZENworks Configuration Management vs SUSE Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SUSE Manager
Ranking in Configuration Management
14th
Average Rating
8.6
Reviews Sentiment
4.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 2.2%, up from 1.1% compared to the previous year. The mindshare of SUSE Manager is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
SUSE Manager2.9%
OpenText ZENworks Configuration Management2.2%
Other89.5%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.
DK
Unix Administrator at emaratech
Supports a wide range of operating systems but integration challenges persist
From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging. We didn't try that, but we opened a case with SUSE support, and they said that it requires consultation for this new use case. In terms of support, both response time and knowledge-wise, they need to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"It is a wonderful product; I would advise others to go for it because it is definitely helpful for an enterprise and has been improving constantly."
"At the moment, Autopilot is the most valuable feature."
"In terms of technical support, you will get an immediate response."
"Autopilot is definitely the most valuable feature for me, because as an MSP supporting some clients with 300 to 400 users, once it is configured correctly we use Microsoft Intune so that when a laptop is sent directly to a remote user they just log in with their email address and password and their machine is ready to go with Wi-Fi, SharePoint access, OneDrive backup, Outlook, and all the applications they need automatically configured and deployed."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"The most valuable feature is the impact analysis."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"SUSE Manager helps to optimize operations at a reduced cost."
"SUSE Manager allows you to control Red Hat servers, SUSE Enterprise Linux, CentOS, Open SUSE, and Ubuntu, which is something new that other tools do not support."
"SUSE Manager is the best solution for maintaining the Linux environment"
"For those with a Linux environment, it's a good solution, and I would recommend it."
"What I appreciate best about SUSE Manager is that it supports most of the Linux flavors."
"The setup is straightforward."
"SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines."
"What I appreciate best about SUSE Manager is that it supports most of the Linux flavors."
 

Cons

"Manually syncing devices to enforce policies is cumbersome."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."
"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."
"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"It needs dashboards."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"The infrastructure itself is stable, but the agent has a lot of problems."
"We sometimes have server issues and need to restart the service."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"The initial setup of SUSE Manager is quite complex."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
"From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
"From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging."
 

Pricing and Cost Advice

"We use Defender ATP and E5 licenses."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"For organizations that are a Microsoft shop, the pricing is compelling."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"The pricing is good because customers are not complaining about it."
"The price could be better."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"This is a really good tool for the money."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
University
31%
Government
10%
Construction Company
8%
Comms Service Provider
7%
Financial Services Firm
13%
Manufacturing Company
9%
Energy/Utilities Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business153
Midsize Enterprise59
Large Enterprise180
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
Earn 20 points
What needs improvement with SUSE Manager?
The integration of some functions on cybersecurity could be improved if possible, along with features that can be hel...
What is your primary use case for SUSE Manager?
The use case for SUSE Manager is for several tasks such as bringing up the instances for SAP HANA, bringing them down...
What advice do you have for others considering SUSE Manager?
I have experience with Red Hat Enterprise Linux. I mostly work with SUSE Linux, but we have a couple of servers with ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Tech Mahindra, NNIT, ASIC
Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet
Find out what your peers are saying about OpenText ZENworks Configuration Management vs. SUSE Manager and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.