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OpenText ZENworks Configuration Management vs SUSE Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
OpenText ZENworks Configura...
Ranking in Configuration Management
25th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SUSE Manager
Ranking in Configuration Management
15th
Average Rating
8.6
Reviews Sentiment
4.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.2%, down from 9.0% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.7%, up from 1.5% compared to the previous year. The mindshare of SUSE Manager is 2.4%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.2%
SUSE Manager2.4%
OpenText ZENworks Configuration Management1.7%
Other91.7%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.
Shivamp Kachole - PeerSpot reviewer
Associate System Engineer at Dhanyaayai enterprise private limited
Centralized management has transformed how I automate patching and control thousands of Linux servers
I find that while SUSE Manager is generally good, the initial setup and repository synchronization can be a little complex, especially for new users or those working in disconnected environments. Troubleshooting sometimes requires checking multiple logs, and I believe the user interface could be more intuitive for some advanced tasks. Better built-in troubleshooting guidance and easier repository management would improve the overall experience. Additionally, the official documentation is not comprehensive enough; many commands are missing, and it could benefit from screenshots to help with installation, such as adding clients. I believe that more built-in health checks and clearer error messages would greatly assist not just me but everyone in the organization during troubleshooting. Simplifying the proxy configuration and disconnected environment setup would also save time. Overall, the product is stable and works well once it is configured properly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say that it is at the top of the list when it comes to the competition."
"Overall, the best features of Microsoft Intune are its ease of management and robust security protocols, which are what I value most about it and how it stands out."
"Remote control is the feature I like the most, as I can take control of devices so that we can work hands-on and create access with access restrictions."
"The security posture is very good. It's very customizable."
"When a user receives the machine, sets it up, and turns it on, it connects to the domain and begins installing software, becoming ready within approximately half an hour, which represents a significant time savings for IT departments."
"I find what is most valuable about Microsoft Intune is how, at the granular level, it allows us to manage the devices."
"It is a wonderful product; I would advise others to go for it because it is definitely helpful for an enterprise and has been improving constantly."
"The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"The most valuable feature is the impact analysis."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Regarding SUSE Manager, one of the most valuable features is the logical volume manager and file management, which allows for expanding files whenever we need more space on disk for the files and HANA."
"SUSE Manager allows you to control Red Hat servers, SUSE Enterprise Linux, CentOS, Open SUSE, and Ubuntu, which is something new that other tools do not support."
"SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines."
"One of the most powerful things that I noticed when I arrived was that it was underutilized, and there are all of these automation capabilities that SUSE Manager has, which have saved just so much time for me."
"The setup is straightforward."
"For those with a Linux environment, it's a good solution, and I would recommend it."
"SUSE Manager is the best solution for maintaining the Linux environment"
"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."
 

Cons

"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools."
"There are some areas of improvement for Microsoft Intune, including faster policy sync so changes can apply quicker, a simpler interface, better reporting with more details and clear insight, improved troubleshooting, clearer error messages and logs, and stronger support for macOS and Linux, alongside better cross-platform features."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"It can improve for new users; in the starting phase, we found that the logs are too complex or scattered."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"However, in Microsoft Intune that is not possible because Microsoft releases it across the world as one data piece."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"It needs dashboards."
"The infrastructure itself is stable, but the agent has a lot of problems."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
"I find that while SUSE Manager is generally good, the initial setup and repository synchronization can be a little complex, especially for new users or those working in disconnected environments."
"The initial setup of SUSE Manager is quite complex."
"We sometimes have server issues and need to restart the service."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
"From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging."
 

Pricing and Cost Advice

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"I have no comment on pricing of the solution."
"The product is expensive."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"This is a really good tool for the money."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
University
31%
Construction Company
9%
Manufacturing Company
8%
Transportation Company
7%
Outsourcing Company
20%
Financial Services Firm
12%
Energy/Utilities Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

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Ask a question
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What needs improvement with SUSE Manager?
I find that while SUSE Manager is generally good, the initial setup and repository synchronization can be a little co...
What is your primary use case for SUSE Manager?
My main use case for SUSE Manager was to configure it for client purposes, specifically for centralized Linux system ...
What advice do you have for others considering SUSE Manager?
For those looking into using SUSE Manager, I recommend spending time understanding the architecture before proceeding...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Tech Mahindra, NNIT, ASIC
Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet
Find out what your peers are saying about OpenText ZENworks Configuration Management vs. SUSE Manager and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.