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OpenText ZENworks Configuration Management vs SUSE Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
264
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
OpenText ZENworks Configura...
Ranking in Configuration Management
21st
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SUSE Manager
Ranking in Configuration Management
14th
Average Rating
8.8
Reviews Sentiment
6.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.1%, up from 0.8% compared to the previous year. The mindshare of SUSE Manager is 3.6%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
it_user368043 - PeerSpot reviewer
It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long.
It allows us to deploy applications and primitive desktops globally We use it for managing our desktops. We have 350,000 desktops and it allows us to manage and control them relatively easily. We need product notifications made quickly in the software lifecycle, but it does so unreliably. The…
Victor Estival - PeerSpot reviewer
Easy to deploy, offers embedded monitoring, and is very stable
I am a SUSE partner. I have a central server and then I'm connected to the VPN. That way, I can connect to all different customers. I'd advise new users to certainly read the documentation, as that's what I tend to skip. However, it's an important step. Try to automate as much as you can. One of the most powerful things that I noticed when I arrived, was that it was underutilized, and there are all of these automation capabilities that SUSE Manager has. It's saved just so much time for me. I'd rate the solution at a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"Mobile device management is most valuable."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security. Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"The best features include the management, which is quite good, and endpoints."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."
"SUSE Manager is the best solution for maintaining the Linux environment"
"SUSE Manager helps to optimize operations at a reduced cost."
"The setup is straightforward."
"SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines."
 

Cons

"More integration with monitoring tools is needed."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."
"Lacking in features such as Wi-Fi and network security."
"There's a significant discrepancy in Intune pricing between tenants."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"The initial setup of SUSE Manager is quite complex."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
"We sometimes have server issues and need to restart the service."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
 

Pricing and Cost Advice

"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"The pricing is good because customers are not complaining about it."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"Microsoft Intune is expensive."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"The licensing is on a yearly basis."
"This is a really good tool for the money."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Government
14%
Computer Software Company
13%
University
11%
Comms Service Provider
11%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
10%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
Earn 20 points
What do you like most about SUSE Manager?
SUSE Manager helps to optimize operations at a reduced cost.
What needs improvement with SUSE Manager?
There is room for improvement in the documentation. A better description of the initial setup process could enhance u...
What is your primary use case for SUSE Manager?
I use SUSE Manager ( /products/suse-manager-reviews ) for managing systems and for patching systems. Additionally, I ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Tech Mahindra, NNIT, ASIC
Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet
Find out what your peers are saying about OpenText ZENworks Configuration Management vs. SUSE Manager and other solutions. Updated: April 2025.
851,371 professionals have used our research since 2012.