OpenText ZENworks Configuration Management Reviews

Name: OpenText ZENworks Configuration Management
Brand: OpenText
Rating: 4.0 (3 reviews)

4.0 out of 5

3 reviews
66% willing to recommend

What is OpenText ZENworks Configuration Management?

OpenText ZENworks Configuration Management helps you manage both devices and software across your entire environment. A single, unified web console provides insight to both devices and software, improves visibility, and helps reduce costs.

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OpenText ZENworks Configuration Management is the #21 ranked solution in top Configuration Management solutions. PeerSpot users give OpenText ZENworks Configuration Management an average rating of 8.0 out of 10. OpenText ZENworks Configuration Management is most commonly compared to Microsoft Intune: OpenText ZENworks Configuration Management vs Microsoft Intune. OpenText ZENworks Configuration Management is popular among the large enterprise segment, accounting for 39% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 17% of all views.

Buyer's Guide

Configuration Management

July 2025

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Helped 865,164 peers since 2012

Featured OpenText ZENworks Configuration Management reviews

it_user1272306

Chief Technology Officer at DoITWise

This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

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Diego Caicedo Lescano

Chief Innovation Officer at SAGGA

Asset configuration and change management. Configuration management is the bottom line for all our processes Knowing my IT universe and changes to it Better understanding what is connected and why Helps me perform changes in connected infrastructure thanks to the discovery features Automatic…

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it_user368043

Global Active Directory & Security Manager - VP at a financial services firm with 10,001+ employees

It allows us to deploy applications and primitive desktops globally We use it for managing our desktops. We have 350,000 desktops and it allows us to manage and control them relatively easily. We need product notifications made quickly in the software lifecycle, but it does so unreliably. The…

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OpenText ZENworks Configuration Management mindshare

As of August 2025, the mindshare of OpenText ZENworks Configuration Management in the Configuration Management category stands at 1.4%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Configuration Management

Key learnings from peers

Valuable Features

Users appreciate OpenText ZENworks Configuration Management's automation capabilities, ease of deployment, and centralized control for managing endpoints. They highlight efficient software distribution, patch management, and device health monitoring. Enhanced security features and reliable remote management are also frequently mentioned. The flexibility in customizing configurations, robust reporting tools, and seamless integration with other systems stand out as significant benefits.

"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."

Room for Improvement

Users indicate that OpenText ZENworks Configuration Management needs better technical support and documentation. They find the initial setup and deployment processes complex and time-consuming. Users express that system performance issues and instability hinder productivity. Feedback indicates that the mobile device management functionality could be enhanced for more seamless integration. Several users mention the need for improved scalability options and greater flexibility in customization to better align with diverse IT environments and requirements.

"The native UI should be simplified because it is outdated and a little bit over-complicated."

ROI

Customers experienced a significant reduction in the time required for software deployment and device management due to OpenText ZENworks Configuration Management. Enhanced automation features led to lower operational costs. Decreased downtime improved productivity across teams. Consistency in compliance and updates was maintained efficiently.

Pricing

OpenText ZENworks Configuration Management provides competitive pricing models suited for enterprises. Packages and costs vary based on user needs, with annual licensing and subscription options. Customers often mention cost-effectiveness and scalable options that support a wide range of organizational sizes.

"This is a really good tool for the money."

Popular Use Cases

OpenText ZENworks Configuration Management is primarily utilized for endpoint management, enabling seamless software distribution, patch management, and asset tracking. Users appreciate its ability to streamline and automate tasks such as application deployment and device control. It effectively supports IT teams in maintaining security compliance and optimizing resource allocation across various systems and devices.

Service and Support

OpenText ZENworks Configuration Management receives praise for its responsive and knowledgeable customer service. Users appreciate the support team's quick response time and ability to resolve issues efficiently. Documentation and resources provided are comprehensive and useful. Some feedback highlights occasional delays in receiving help, but most experiences are positive.

Deployment

Users find OpenText ZENworks Configuration Management's initial setup straightforward, often describing it as fast and user-friendly. They appreciate the comprehensive documentation and helpful support, which streamline the process significantly. Some users mention minor challenges due to the complex requirements of larger deployments but generally find the setup intuitive. The overall feedback emphasizes the ease of getting started with OpenText ZENworks Configuration Management and the efficiency it brings to their operations.

Scalability

Users find that OpenText ZENworks Configuration Management is highly scalable and manages large numbers of devices effectively. Some mention that it adapts well to different environments and supports both small and large deployments efficiently. It is noted for its ability to handle complex configurations, though some users have noted that there can be performance issues with very large deployments. Overall, users appreciate its robust deployment capabilities suitable for diverse infrastructure sizes.

Stability

Users find OpenText ZENworks Configuration Management stable and reliable. It consistently performs well under various conditions, handling complex tasks without crashing. Its seamless integration with other systems and minimal downtime contribute to a smooth experience. Users also appreciate its robust features that maintain high performance, even as demands increase. The system is praised for its durability and dependability in managing extensive IT environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Configuration Management Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Government

17%

Comms Service Provider

11%

Educational Organization

University

Construction Company

Computer Software Company

Manufacturing Company

Performing Arts

Healthcare Company

Financial Services Firm

Recreational Facilities/Services Company

Legal Firm

Hospitality Company

Non Profit

Retailer

Real Estate/Law Firm

Transportation Company

Logistics Company

Wholesaler/Distributor

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Learn more about OpenText ZENworks Configuration Management

OpenText ZENworks Configuration Management was previously known as Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management.