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Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
286
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
4th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
82
Ranking in other categories
Server Monitoring (7th), Patch Management (1st)
OpenText ZENworks Configura...
Ranking in Configuration Management
21st
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.7% compared to the previous year. The mindshare of Microsoft Configuration Manager is 11.9%, down from 13.6% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.
it_user1272306 - PeerSpot reviewer
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the policy CSPs."
"Microsoft Intune's autopilot has been nice to have."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"Its price is reasonable. It is a part of our M365 suite."
"Remote Wipe and Autopilot is one of the best features."
"Autopilot is the most valuable feature."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"Intune's most valuable feature is its centralized management capability."
"Microsoft has done a good job with authentication solutions, such as single sign-on, or open authentication."
"Microsoft Configuration Manager helps with patch management."
"Endpoint Manager is valuable to our organization because it allows us to connect to our enterprise from remote locations securely. The most useful feature is its robustness and scalability. It is highly scalable and flexible, allowing us to use it in various environments. Additionally, we can specialize the policies related to each device group. This ensures that each group has access to the applications they need for their work and non-work hours."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"The cloud account management is a valuable feature."
"The product is very stable compared to older versions."
"With the right administrator, application deployment can do wonders."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
 

Cons

"Technical support is not that great."
"The Mac integration has room for improvement."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"It needs incorporation of Knox, ZeroTouch, etc."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"I would like to see more automation."
"Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"On some hardware, we'd like an easier way to get peripherals attached."
"It does seem a bit buggy from time to time."
"It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit)."
"The reports are too busy. They could be simpler. I'm a technician, so I don't care how pretty the reports look. They should be easy to read. I'm designing this for production folks. They need to read the reports quickly when they're patching in the middle of the night."
"Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"We have the business premium licenses for the solution."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"I am satisfied with the pricing."
"Microsoft Intune is included in the E5 license at no additional cost."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."
"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."
"There is not a license needed to use the solution."
"There is an annual license needed to use the solution."
"As far as I know, it is an annual operating expense license."
"The price is competitive and reasonable."
"Its price is okay because it is part of our licensing."
"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
12%
Government
11%
Computer Software Company
10%
Manufacturing Company
8%
Government
17%
Comms Service Provider
11%
Educational Organization
10%
University
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.