


Microsoft Configuration Manager and OpenText ZENworks Configuration Management are two competing IT management solutions. Microsoft Configuration Manager has an advantage in support and pricing, while OpenText ZENworks is seen as superior for its features and perceived value.
Features: Microsoft Configuration Manager integrates well within the Microsoft ecosystem with extensive capabilities in operating system and application deployment, and comprehensive patch management for Windows environments. OpenText ZENworks offers platform diversity with strong cross-platform management and device control, identity-based management, and automated patching for complex IT infrastructures, highlighting ZENworks' versatility against Microsoft’s ecosystem interconnectivity.
Ease of Deployment and Customer Service: OpenText ZENworks provides straightforward deployment across various platforms and a strong customer support framework suited for heterogeneous environments. Microsoft Configuration Manager deploys seamlessly within Windows-centric organizations but lacks the deployment flexibility of ZENworks. ZENworks also delivers more personalized customer service experiences.
Pricing and ROI: Microsoft Configuration Manager is generally seen as more cost-effective initially, appealing to organizations deeply invested in Microsoft products. ZENworks, despite a higher initial setup cost, offers a stronger ROI through scalable and flexible management solutions that justify the investment, with long-term returns through efficiency and versatility enhancing its value.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 8.7% |
| Microsoft Configuration Manager | 10.6% |
| OpenText ZENworks Configuration Management | 1.6% |
| Other | 79.1% |


| Company Size | Count |
|---|---|
| Small Business | 117 |
| Midsize Enterprise | 46 |
| Large Enterprise | 152 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 64 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.
Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.
What features enhance Microsoft Configuration Manager?Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.
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