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Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
Software Distribution (1st), Server Monitoring (5th), Patch Management (1st)
OpenText ZENworks Configura...
Ranking in Configuration Management
22nd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.4%, down from 9.7% compared to the previous year. The mindshare of Microsoft Configuration Manager is 11.4%, down from 13.1% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.4%
Microsoft Configuration Manager11.4%
OpenText ZENworks Configuration Management1.5%
Other77.7%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JunedBedrekar - PeerSpot reviewer
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
it_user1272306 - PeerSpot reviewer
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"The technical support of Microsoft Intune is good."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"It is user-friendly, and the performance is also good. It is a convenient product"
"The most valuable feature of Microsoft Intune is patching-related capabilities."
"Once it is well integrated with the rest of the environment, it makes everything easy."
"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."
"Provides great insight into the functionalities of the data scope."
"The initial setup is straightforward and not too complicated."
"Patching is very effective and reporting is very good."
"The most valuable feature of SCCM is the application distribution."
"Microsoft Configuration Manager gives different tools in one solution."
"The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot."
"Microsoft Configuration Manager is integrated with other Microsoft products."
"This solution captures all the devices in our infrastructure."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
 

Cons

"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"Manually syncing devices to enforce policies is cumbersome."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."
"The UI is not user-friendly and has room for improvement."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"The pricing could be improved."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The TSM component could be improved."
"There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now."
"Microsoft should extend support for additional platforms."
"It is not easy to get good technical support, especially at level one."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"The setup was complex and I faced a lot of problems initially because I was new to the solution."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"Microsoft Endpoint Configuration Manager could improve the integration."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"Microsoft Intune is included in the E5 license at no additional cost."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"Every customer used to purchase licenses based on their needs."
"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."
"The licensing is good because they have various options, depending on what you are looking for."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"As far as I know, it is an annual operating expense license."
"The price of Microsoft Endpoint Configuration Manager is expensive."
"There is an annual license needed to use the solution."
"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."
"I would rate the cost as eight out of ten."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
7%
Government
17%
Educational Organization
11%
Comms Service Provider
11%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise64
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.