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HashiCorp Terraform vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
HashiCorp Terraform
Ranking in Configuration Management
3rd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
53
Ranking in other categories
No ranking in other categories
OpenText ZENworks Configura...
Ranking in Configuration Management
24th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.4%, down from 9.4% compared to the previous year. The mindshare of HashiCorp Terraform is 8.1%, up from 3.8% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.4%
HashiCorp Terraform8.1%
OpenText ZENworks Configuration Management1.8%
Other85.7%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Vaishnavi Pramod Isasre - PeerSpot reviewer
DevOps Cloud Engineer at Infosys
Has automated multi-cloud deployments and simplified infrastructure management with reusable modules
We have developed one solution using HashiCorp Terraform. HashiCorp Terraform's state management capabilities are the main key point because whatever HashiCorp Terraform creates is stored in a state. Managing this state file is crucial. We can manage it either locally or remotely, but using local storage can lead to failures, and we might lose our state file. Best practice is to store it remotely, such as on AWS S3 or Azure storage blobs, and we must maintain versions of the state file. This allows us to revert to previous states in version control if there are issues with the current state. HashiCorp Terraform's modular architecture is beneficial because I have created a module for EC2 instances. When a team member wants to create an EC2 instance, they can utilize my module without recreating it. This approach follows the DRY principle (do not repeat yourself), achieving simplicity and reducing code repetition. On a scale of one to ten, I rate HashiCorp Terraform an eight out of ten.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say right now that Microsoft Intune is one of the best solutions."
"The policies on the solution are very good, the process of enrolling devices is a useful aspect for us, the features that allow us to control the devices are helpful, the initial setup is not hard at all, technical support, in general, has been quite helpful, we've found the configuration capabilities to be quite good, and so far, the solution is fast and has an intuitive interface."
"It has a useful device management feature."
"The most valuable feature for us is the security, including risk analysis and patch management."
"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."
"We have definitely seen a good return on investment, as it has saved a good amount of time in device setup and support, reducing manual effort by around forty to fifty percent and also fewer on-site interventions since most issues are handled remotely."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"It allows for the abstraction of the work away from the developer into automated processes."
"We save a lot of time with this solution."
"What I like best is how easy the tool is to use. The HashiCorp Terraform language syntax is simple to learn. The Terraform.io registry feature is very useful - we can refer to our code and use pre-created modules posted there."
"The state file is the most beneficial aspect of HashiCorp Terraform. It enables the retrieval and utilization of a previous state to build upon. This feature is particularly important since it allows for the identification of changes from the previous state, making the state file a critical component of the process."
"The feature "Terraform Plan" is the most valuable in HashiCorp Terraform as it allows us to see the differences between the current infrastructure and the one we are about to deploy, keeping things safe. Additionally, we appreciate the use of the modules as it helps in making the application scalable."
"Provides automation which has increased our efficiency."
"HashiCorp Terraform operates on a declarative rather than imperative approach, which enables us to repeat processes and creation, allowing us to test, rollback, and view the history of every change using Git."
"The valuable features of HashiCorp Terraform are the infrastructure can be written, shared, and collaborated on using code, which speeds up deployment. Additionally, bugs and issues can be fixed in the code and redeployed, making it less risky. It is a more efficient method compared to the traditional approach of writing scripts to set up infrastructure."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"The most valuable feature is the impact analysis."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
 

Cons

"Most of the customers in the business do not use Intune because it doesn't support that much policy for Android."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"The biggest improvement could be in the implementation, the ease of the implementation of it."
"There could be more competent processes and improvements in the policy space."
"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"This solution could be improved by adding features such as CDM to accelerate the access of data by the users."
"Some areas where Terraform could improve would be challenges in managing sensitive information, especially when dealing with secret files or credentials."
"HashiCorp Terraform state management could be improved to be used efficiently with multi-users."
"Terraform does not provide an automatic feature to convert infrastructure code from one cloud platform to another."
"I would want to see more programmatic capabilities implemented, such as if, else, and simple to manage things in terms of how I can use some programming functions to assist us to achieve more. I would like to have programming language-relevant features, to have programming language be the primary way."
"While Terraform is incredibly powerful, its reliance on a state file introduces significant operational complexity and risk. Managing the state for a team requires a carefully configured remote backend with locking to prevent corruption. The state file can also inadvertently store sensitive data in plain text, creating a security risk. Furthermore, refactoring code is not straightforward, as simple resource renames can lead to unintended destruction and recreation of infrastructure if not handled with specific 'terraform state' commands."
"Terraform lacks in running script."
"It would be helpful for us if the open source tech support was a little better."
"The infrastructure itself is stable, but the agent has a lot of problems."
"It needs dashboards."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"The pricing needs improvement."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"I would rate the price a four out of ten with ten being the most expensive."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"The solution is open-source."
"It is an open-source product."
"I rate the price of HashiCorp Terraform a seven out of ten."
"Terraform is a little expensive."
"The solution is fairly priced."
"If you use the solution according to the recommended way by HashiCorp, it is more expensive."
"There are free and paid versions of the solution. We use the free version."
"They have given it to us at a monthly cost, but it is on a yearly basis."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
14%
Manufacturing Company
12%
Comms Service Provider
9%
Consumer Goods Company
8%
University
31%
Construction Company
9%
Government
9%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise8
Large Enterprise26
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for HashiCorp Terraform?
HashiCorp Terraform is generally free to use as it is open source. The paid offerings, such as Terraform Enterprise, ...
What needs improvement with HashiCorp Terraform?
The main disadvantage of HashiCorp Terraform is the challenge surrounding state file management. If the state file is...
What is your primary use case for HashiCorp Terraform?
I am an integrator and platform engineer who has been using HashiCorp Terraform extensively for infrastructure for mo...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Terraform
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about HashiCorp Terraform vs. OpenText ZENworks Configuration Management and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.