We performed a comparison between BMC TrueSight Server Automation and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The solution is easy to use."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"Fortunately, now everything is streamlined into a single, unified platform."
"It works pretty well for us."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"The best feature of the solution is patch automation."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"Can standardize patching and deployments across affiliates."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"The initial setup is a little bit complex."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"BMC TrueSight Server Automation's scripting needs improvement."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"There is no other functionality available to patch the containers that we need to include."
"I would like to see more container integration in the next release of this solution."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while OpenText ZENworks Configuration Management is ranked 21st in Configuration Management. BMC TrueSight Server Automation is rated 8.2, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager, Quest KACE Systems Management and BigFix.
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