OpenText Capture vs SS&C Blue Prism comparison

OpenText and SS&C Technologies are both solutions in the Intelligent Document Processing (IDP) category. OpenText is ranked #4 with an average rating of 8.0, while SS&C Technologies is ranked #6 with an average rating of 8.2. OpenText holds a 4.1% mindshare in IDP, compared to SS&C Technologies’s 1.8% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of SS&C Technologies users who would recommend it.

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Executive SummaryUpdated on Mar 29, 2026

OpenText Capture and SS&C Blue Prism are competing solutions in business automation. OpenText Capture impresses with user satisfaction in pricing and support, while SS&C Blue Prism is favored for its advanced features, offering substantial value for cost.

Features: OpenText Capture provides efficient document processing, enhanced data extraction accuracy, and seamless integration with existing systems. SS&C Blue Prism offers comprehensive automation capabilities, advanced robotics, and scalability with a wide range of integrations, enhancing functionality.

Room for Improvement: OpenText Capture could improve in providing broader operational automation, community support, and deployment flexibility. SS&C Blue Prism may enhance with easier initial setup, cost reduction, and streamlined resource requirements for smaller operations.

Ease of Deployment and Customer Service: SS&C Blue Prism offers flexible deployment options, including cloud and on-premise, along with extensive customer service resources. OpenText Capture provides a straightforward deployment but may need more specialized support.

Pricing and ROI: OpenText Capture is cost-effective with a quick ROI, excelling in data capturing efficiency. SS&C Blue Prism, with a higher initial cost, provides significant ROI through scalable automation, resulting in potential long-term savings.

To learn more, read our detailed OpenText Capture vs. SS&C Blue Prism Report (Updated: June 2026).

Buyer's Guide

OpenText Capture vs. SS&C Blue Prism

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of July 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.4% compared to the previous year. The mindshare of OpenText Capture is 4.1%, down from 7.9% compared to the previous year. The mindshare of SS&C Blue Prism is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	3.4%
OpenText Capture	4.1%
SS&C Blue Prism	1.8%
Other	90.7%

Intelligent Document Processing (IDP)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Sirisha Konakandla

Software Engineer at ECloudOptimumCorp

Robust document capture boosts efficiency and integration options

The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

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Biwod Duncan

Account Manager at a manufacturing company with 5,001-10,000 employees

Automation has saved thousands of hours by processing bulk data and managing emails efficiently

The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"TestingAnywhere is a scriptless automation tool which is easy to learn and implement, with many effective features such as creating test cases using web recording, object recording, image recognition, Smart recording, or an editor."

"The solution helps with reducing operational costs, which can be reduced by up to 30% to 40% in savings in terms of operational cost."

"With the help of these features, we can automatically fetch data from invoices and websites, which is followed by the automated data entry into the webpage and ERP system."

"Courses on Automation Anywhere University are very easy to learn."

"My clients have seen ROI, as what would take them two to three days in work is now taking them two to three hours."

"The automation of data entry is the most valuable feature for us."

"The scalability of Automation Anywhere, the framework, and user interface are particularly impressive."

"We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day."

More Automation Anywhere pros

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"OpenText Intelligent Capture is pretty good."

"The solution is very powerful because it allows for custom scripting."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"It is a mature product and a leader in the industry."

More OpenText Capture pros

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

"We have converted manual processes into RPA processes, leading to significant time, money, and quality savings."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"The key feature of SS&C that I find valuable is the general workflow visibility."

Cons

"AA should include more features in the mobile app, such as monitoring and debugging bots."

"They should do more on the cognitive side."

"I suggest having more ways to perform string manipulations and string operations, instead of just what is pre-defined in the V11 tool."

"IQ Bot should have an easier way to tag the document's source after extracting information from the document. (Which group does the document or a transaction belong to)."

"If I build a bot today and don't use it, however, in several months, someone tries to use it, there's a 30-40% change the bot will fail in one or two areas."

"I would like to see more stability around scheduling a bot to run headless."

"There were times in the past where through submitting a ticket for support, it seemed that some of the engineers who were helping me did not understand the product that they were supporting. That felt difficult because I felt I was almost explaining the product to the company."

"If I were to mention one area for improvement, it would be on advanced AI commands, such as advanced coding. While this is not critically needed since Automation Anywhere is doing great, improving in that area could be beneficial."

More Automation Anywhere cons

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"The setup is medium complexity."

"I have not seen any return on investment from OpenText Capture."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."

"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

More OpenText Capture cons

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"There is a need for improved integration with external systems in SS&C."

Pricing and Cost Advice

"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."

"The cost for scalability is much cheaper than developing a new system."

"We save approximately 10,000 hours per year."

"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."

"It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."

"This solution costs approximately $3,500 USD per license."

"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."

"I think the solution's pricing is reasonable."

More Automation Anywhere pricing and cost advice

"OpenText is an expensive solution."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

12%

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

16%

Insurance Company

16%

Manufacturing Company

Government

Financial Services Firm

16%

Construction Company

16%

Retailer

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	154
Midsize Enterprise	82
Large Enterprise	536

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What needs improvement with OpenText Intelligent Capture?

There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...

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What is your primary use case for OpenText Intelligent Capture?

I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...

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What advice do you have for others considering OpenText Intelligent Capture?

Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

License management is managed by our project manager and marketing manager, who interact directly with SS&C Blue ...

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What needs improvement with SS&C Blue Prism?

Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dro...

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What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is that I have worked for three clients in finance and customer service-base...

See all answers

Comparisons

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Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 7% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

Celonis vs Automation Anywhere

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Tungsten TotalAgility vs OpenText Capture

Compared 10% of the time

ABBYY Vantage vs OpenText Capture

Compared 8% of the time

Amazon Textract vs OpenText Capture

Compared 8% of the time

IBM Datacap vs OpenText Capture

Compared 7% of the time

UiPath IXP vs OpenText Capture

Compared 6% of the time

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Alfresco vs SS&C Blue Prism

Compared 5% of the time

Pega Platform vs SS&C Blue Prism

Compared 5% of the time

Appian vs SS&C Blue Prism

Compared 5% of the time

Worksoft Business Capture vs SS&C Blue Prism

Compared 5% of the time

ServiceNow Now Platform vs SS&C Blue Prism

Compared 3% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

June 2026

Download Automation Anywhere product report

Buyer's Guide

OpenText Capture

June 2026

Download OpenText Capture product report

Buyer's Guide

SS&C Blue Prism

June 2026

Download SS&C Blue Prism product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

OpenText Captivas

SS&C AWD

Interactive Demo

Automation Anywhere

Demo not available

OpenText

Demo not available

SS&C Technologies

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

OpenText Capture leverages machine learning for effective document extraction and automated vendor invoice management, boasting powerful integration capabilities with CRM systems and an efficient OCR tool. Its platform supports API interaction for comprehensive document management.

OpenText Capture enhances document processing through accurate indexing with machine learning and efficient image capture via OCR, integrating data into systems like ECM and ERP. Users benefit from streamlined workflows, automating tasks such as extracting invoice data from scanned or emailed documents. Challenges include improving AI-driven document duplicate detection, OCR for lease abstraction, and the development of mobile capture features. Users seek a more user-friendly experience with lower licensing costs.

What are the key features of OpenText Capture?

Accurate Document Extraction: Utilizes machine learning to precisely extract information.
Automated Invoice Management: Reduces manual input through automation.
CRM System Integration: Seamlessly integrates with CRM for enhanced workflow.
Effective OCR Tool: Capable of advanced scanning and image processing.
API Interaction: Supports API use over mobile, email, or web platforms.
Custom Scripting: Enables tailored functionality to meet user-specific needs.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines document management, saving time and resources.
Cost Reduction: Minimizes human intervention, reducing operational costs.
Enhanced Data Accuracy: Provides precise data capture and processing.
Flexible Integration: Easily connects with existing systems for a cohesive workflow.
Improved Automation: Boosts productivity through intelligent automation features.

Industries rely on OpenText Capture for efficient document management in capturing vendor invoices and automating workflows. In real estate, OCR might be used for processing lease documents, streamlining property management. Finance sectors benefit from automated invoice handling, often integrating data with ERP systems for improved financial oversight.

OpenText

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Information Not Available

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

OpenText Capture vs. SS&C Blue Prism

June 2026

Free Report: OpenText Capture vs. SS&C Blue Prism

Find out what your peers are saying about OpenText Capture vs. SS&C Blue Prism and other solutions. Updated: June 2026.

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