Grooper vs OpenText Capture comparison

Why PeerSpot?

BIS and OpenText are both solutions in the Intelligent Document Processing (IDP) category. BIS is ranked #24, while OpenText is ranked #4 with an average rating of 8.0. BIS holds a 1.1% mindshare in IDP, compared to OpenText’s 3.8% mindshare. Additionally, 100% of BIS users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Grooper and OpenText Capture compete in the enterprise-level data capture category. Grooper holds an advantage due to its advanced data processing capabilities, while OpenText Capture leads in integration features valuable for large-scale applications.

Features: Grooper offers advanced data extraction, image processing, and flexible data output options. It excels in processing varied document types and extracting structured data effectively. OpenText Capture features integration with enterprise systems, AI for data extraction, and automation for document-intensive tasks, supporting different data inputs and environments.

Room for Improvement: Grooper could improve in communication tools within its interface and enhance pre-built templates for common industry applications. It would benefit from streamlined batch processing methods. OpenText Capture could reduce complexity in its deployment processes and enhance its API integration capabilities, particularly with non-standard systems. More intuitive machine learning setup processes would be beneficial.

Ease of Deployment and Customer Service: Grooper provides a straightforward deployment process and responsive customer service that supports small to medium enterprises efficiently. OpenText Capture, though more complex due to its scalable architecture, offers comprehensive support for large enterprises focusing on compatibility and extensive feature utilization.

Pricing and ROI: Grooper requires a lower initial investment, appealing to budget-conscious businesses, delivering fast ROI through efficient processing. OpenText Capture involves higher setup costs but offers significant long-term ROI through its extensive capabilities and suitability for organizations able to leverage its full suite of features.

To learn more, read our detailed Grooper vs. OpenText Capture Report (Updated: September 2026).

Buyer's Guide

Grooper vs. OpenText Capture

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of September 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.4% compared to the previous year. The mindshare of Grooper is 1.1%, up from 0.5% compared to the previous year. The mindshare of OpenText Capture is 3.8%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	3.4%
OpenText Capture	3.8%
Grooper	1.1%
Other	91.7%

Intelligent Document Processing (IDP)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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it_user1552698

President and COO at a computer software company with 51-200 employees

Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use

Currently, we're still using version 2-7-2, and now they're about to do the beta release on their version 2021. In this coming version, we expect that some of our issues will be fixed. We've had challenges in classification tasks where similar documents were flagged as multiple matches. The system would identify them and say, "Hey, I think I've got multiple matches. It could either be this one or that one." Because of that, it required us to instruct the system to either leave it unclassified, or we had to halt the process for somebody to look at it. With the new version for 2021, they have changed the paradigm. As it is now, we're using something called a form type, where pages within the document are referenced using a specific page number. For example, in a ten-page document, you might refer to information specifically on the first or fifth page. In the new paradigm, there is a first, middle, and last page concept, as opposed to having the different form types with all of the different pages. What they're telling me is that it's going to make the classification more accurate. Just because the first page of two different documents looks the same, they will not be considered duplicates. Having multiple points of reference will now allow it to better distinguish them. The other area we have had challenges with is table extractions, where if the data headers were not defined, or the tables did not have descriptions for the columns. My understanding is that in the 2021 version, they've now shown that they're handling that. Again, we don't have it and haven't been able to test it, but it's coming. Technical support is definitely an area that they need improvement in, in terms of the front-line individuals.

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Sirisha Konakandla

Software Engineer at ECloudOptimumCorp

Robust document capture boosts efficiency and integration options

The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With RPA, specifically with Automation Anywhere, it has really helped us engage with those clients and achieve the results that they want."

"This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase."

"In the past ten months, I have saved the work of two people and people are happy with the results."

"It is really helpful that this solution is deployed in the cloud."

"We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today."

"Tasks now don't depend upon the unavailability of certain employees/colleagues to be completed. Also, bots can run all day long which also affects the overall budgets."

"One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."

"The most valuable feature is the task bots because we found that cognitive functionality can be improvised."

More Automation Anywhere pros

"With Grooper, the old archive of information can be obtained with the models we built."

"Using Grooper has sped up our data entry process between two and eight times, depending on the exact process."

"So now we're doing stuff that takes literally minutes, or even sometimes seconds, and we've reduced the labor by a hundredfold."

"Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."

"There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."

"In certain types of jobs, I would estimate that using Grooper saves us 70% of the time it normally takes to complete it."

"The user interface is easy to use, and the flexibility is noteworthy."

"Lexicons where the key vocabulary can be inputted it is very helpful."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"OpenText Intelligent Capture is pretty good."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"It is a mature product and a leader in the industry."

"The solution is very powerful because it allows for custom scripting."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."

"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."

More OpenText Capture pros

Cons

"If you are not on-premise, then you will need to have Citrix automation."

"A standardized improvement area for any RPA tool is making it more user-friendly. This can be done by allowing users to give instructions in their language. For example, one should be able to say in his or her language to automate the login page of the XYZ application. It should be able to create a flow based on the information or screenshots that the user provides."

"As a developer, I find Automation Anywhere's bot editor riddled with minor workflow issues that hinder productivity."

"I would like to use VB.NET native code inside of Automation Anywhere."

"Sometimes, the ESX services will stop. We are working with IT to resolve this, as it's not our fault. Automation Anywhere is stopping the service, and during that time, the bot will be stopped. Right now, we are logging into the client machine and restarting/rebooting them, then restarting the services. As some of our processes run at night, we won't know that the service is down since our processes run 24/7. This issue is then escalated to the manager. This is the current challenge that we are facing, and we would like them to improve this."

"Regarding the UI, once you're on some of the screens there are fixed dialogues, they are a set size, so there's a lot of horizontal scrolls and vertical scrolls. If I want to do something that is purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script."

"We have been looking at processes which can easily transition into a large scale environment, where you can have cloud or hybrid model. However, being a bank, some of our processes are critical and we would like to hold those on-premise. This limits us with our usage of Automation Anywhere."

"They are already working on this: The boom of generative AI, the next-gen technologies, including advanced AI and ML technologies, are in the roadmap. I would like to see more and more AI integration and a bit more analytics. That would be great."

More Automation Anywhere cons

"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."

"There are few bugs that my superior has posted in the Grooper exchange that concerned errors with the OCR."

"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."

"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."

"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable."

"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."

"The setup is medium complexity."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"I have not seen any return on investment from OpenText Capture."

More OpenText Capture cons

Pricing and Cost Advice

"The cost of Automation Anywhere is high in Turkey due to the weak economy."

"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."

"It's very good in terms of cost and pricing."

"Approximately, for a developer, it is around $750 for a license a year. For Bot Runners, it is about $550."

"The setup cost for this is onetime and licensing is based on your choice of product."

"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."

"We purchase on a bot basis. Our costs are approximately $5,000."

"We are currently negotiating a contract. Depending upon that, we will definitely look at increasing usage."

More Automation Anywhere pricing and cost advice

"Know how many pages you will be needing to process, as the pricing is based on that."

"Overall, their pricing is higher than the competitors, but they offer functionality that is otherwise not available."

"OpenText is an expensive solution."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Manufacturing Company

10%

Comms Service Provider

10%

No data available

Insurance Company

16%

Financial Services Firm

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	560

No data available

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What needs improvement with OpenText Intelligent Capture?

There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...

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What is your primary use case for OpenText Intelligent Capture?

I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...

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What advice do you have for others considering OpenText Intelligent Capture?

Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...

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Comparisons

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Appian vs Automation Anywhere

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IBM Datacap vs Grooper

Compared 22% of the time

UiPath IXP vs Grooper

Compared 16% of the time

AntWorks CMR+ vs Grooper

Compared 12% of the time

ElectroNeek vs Grooper

Compared 10% of the time

Tungsten TotalAgility vs Grooper

Compared 9% of the time

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Tungsten TotalAgility vs OpenText Capture

Compared 8% of the time

ABBYY Vantage vs OpenText Capture

Compared 7% of the time

UiPath IXP vs OpenText Capture

Compared 6% of the time

Amazon Textract vs OpenText Capture

Compared 6% of the time

Hyland Brainware vs OpenText Capture

Compared 4% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Grooper

September 2026

Download Grooper product report

Buyer's Guide

OpenText Capture

September 2026

Download OpenText Capture product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

OpenText Captivas

Interactive Demo

Automation Anywhere

Demo not available

BIS

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Grooper is an AI-native intelligent document processing (IDP) and data integration platform built by BIS, a company that has worked the industry's hardest document and data problems for 40 years, self-funded since 1986.

Grooper combines patented image processing and multi-engine OCR with LLM-powered extraction (AI Extract, AI Table Reader, AI Collection Reader), classifying documents and extracting data in context, including handwriting, complex tables, and decades-old archives, without brittle templates. AI Assistants let teams chat with documents and databases through retrieval-augmented generation, with source citations.

A no-code/low-code designer serves business users and developers, and native connectors integrate with ECM systems, databases, email, SharePoint, Box, and CMIS repositories. Grooper deploys on-premises or in the cloud, keeping sensitive data inside your infrastructure, and is developed and supported entirely in the USA.

Organizations in government, healthcare, financial services, retail, oil & gas, and higher education use Grooper for results like 6x faster claims processing, 81% reductions in manual AP data entry, and 50x faster transcript processing.

BIS

OpenText Capture leverages machine learning for effective document extraction and automated vendor invoice management, boasting powerful integration capabilities with CRM systems and an efficient OCR tool. Its platform supports API interaction for comprehensive document management.

OpenText Capture enhances document processing through accurate indexing with machine learning and efficient image capture via OCR, integrating data into systems like ECM and ERP. Users benefit from streamlined workflows, automating tasks such as extracting invoice data from scanned or emailed documents. Challenges include improving AI-driven document duplicate detection, OCR for lease abstraction, and the development of mobile capture features. Users seek a more user-friendly experience with lower licensing costs.

What are the key features of OpenText Capture?

Accurate Document Extraction: Utilizes machine learning to precisely extract information.
Automated Invoice Management: Reduces manual input through automation.
CRM System Integration: Seamlessly integrates with CRM for enhanced workflow.
Effective OCR Tool: Capable of advanced scanning and image processing.
API Interaction: Supports API use over mobile, email, or web platforms.
Custom Scripting: Enables tailored functionality to meet user-specific needs.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines document management, saving time and resources.
Cost Reduction: Minimizes human intervention, reducing operational costs.
Enhanced Data Accuracy: Provides precise data capture and processing.
Flexible Integration: Easily connects with existing systems for a cohesive workflow.
Improved Automation: Boosts productivity through intelligent automation features.

Industries rely on OpenText Capture for efficient document management in capturing vendor invoices and automating workflows. In real estate, OCR might be used for processing lease documents, streamlining property management. Finance sectors benefit from automated invoice handling, often integrating data with ERP systems for improved financial oversight.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

S&P Global, Sally Beauty, Rent-A-Center, Bimbo Bakeries, Devon Energy, Empire Southwest, California Resources Corporation, Continental Resources, California Dept of Tax and Fee Administration, Chevron, Funeral Director's Life, Fair Food Network, Wings Credit Union, Del Norte Credit Union, Oklahoma Dept of Transportation, Mercy Hospital System, OLERS, Oklahoma State University, Change Healthcare, U.S. Nuclear Regulatory Commission, American Airlines Credit Union, and many others.

Information Not Available

Buyer's Guide

Grooper vs. OpenText Capture

September 2026

Free Report: Grooper vs. OpenText Capture

Find out what your peers are saying about Grooper vs. OpenText Capture and other solutions. Updated: September 2026.

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