Grooper vs OpenText Capture comparison

Why PeerSpot?

BIS and OpenText are both solutions in the Intelligent Document Processing (IDP) category. BIS is ranked #22, while OpenText is ranked #4 with an average rating of 8.0. BIS holds a 1.1% mindshare in IDP, compared to OpenText’s 3.9% mindshare. Additionally, 100% of BIS users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 8, 2026

Grooper and OpenText Capture compete in document capture and data processing. Grooper stands out with pricing and support, while OpenText Capture is preferred for its rich features.

Features: Grooper provides advanced data extraction, real-time processing, and integration with third-party apps. OpenText Capture offers robust scalability, extensive document management, and powerful analytics.

Room for Improvement: Grooper can enhance its GUIs for more intuitive use, streamline the initial learning curve, and expand documentation for configuration processes. OpenText Capture could improve user interface customization, reduce complexity in deployment, and enhance integration with existing CRM systems.

Ease of Deployment and Customer Service: Grooper is known for intuitive installation and responsive customer service, accessible for various organizational sizes. OpenText Capture's intricate deployment aligns with comprehensive support, suitable for enterprise needs.

Pricing and ROI: Grooper offers attractive setup costs with rapid ROI due to affordable licensing. OpenText Capture involves a higher investment but offers valuable long-term returns supported by its capabilities and scalability.

To learn more, read our detailed Grooper vs. OpenText Capture Report (Updated: September 2026).

Buyer's Guide

Grooper vs. OpenText Capture

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of November 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, up from 3.3% compared to the previous year. The mindshare of Grooper is 1.1%, up from 0.6% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	3.4%
OpenText Capture	3.9%
Grooper	1.1%
Other	91.6%

Intelligent Document Processing (IDP)

Featured Reviews

Nadeem K.

Rpa Developer at a consultancy with 11-50 employees

Automation has freed teams from repetitive finance and supply tasks and supports global operations

In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.

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it_user1552698

President and COO at a computer software company with 51-200 employees

Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use

Currently, we're still using version 2-7-2, and now they're about to do the beta release on their version 2021. In this coming version, we expect that some of our issues will be fixed. We've had challenges in classification tasks where similar documents were flagged as multiple matches. The system would identify them and say, "Hey, I think I've got multiple matches. It could either be this one or that one." Because of that, it required us to instruct the system to either leave it unclassified, or we had to halt the process for somebody to look at it. With the new version for 2021, they have changed the paradigm. As it is now, we're using something called a form type, where pages within the document are referenced using a specific page number. For example, in a ten-page document, you might refer to information specifically on the first or fifth page. In the new paradigm, there is a first, middle, and last page concept, as opposed to having the different form types with all of the different pages. What they're telling me is that it's going to make the classification more accurate. Just because the first page of two different documents looks the same, they will not be considered duplicates. Having multiple points of reference will now allow it to better distinguish them. The other area we have had challenges with is table extractions, where if the data headers were not defined, or the tables did not have descriptions for the columns. My understanding is that in the 2021 version, they've now shown that they're handling that. Again, we don't have it and haven't been able to test it, but it's coming. Technical support is definitely an area that they need improvement in, in terms of the front-line individuals.

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Sirisha Konakandla

Software Engineer at ECloudOptimumCorp

Robust document capture boosts efficiency and integration options

The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere is easy to use and user-friendly due to its intuitive interface and straightforward implementation architecture, making it accessible even for those without a technical background."

"The most valuable feature of this solution is the automation of manual tasks, which save us time."

"We have already seen ROI, and we are already clocking in around 7000 hours of savings per month in terms of productivity."

"The core RPA capability is valuable."

"By using this, we are saving time and we no need to do routine work, as it is now automated and the result is shared with all of the end-users."

"Automation Anywhere's support has been great since we signed up for gold support last year."

"Automation Anywhere is a decent competitor and gives a better solution."

"Automation Anywhere has not only my organization but several customers as well, particularly the organizations from the automobile industry, benefitted in their vision to transform their business objective towards the path of digital transformation."

More Automation Anywhere pros

"There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."

"Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."

"Using Grooper has sped up our data entry process between two and eight times, depending on the exact process."

"The user interface is easy to use, and the flexibility is noteworthy."

"Lexicons where the key vocabulary can be inputted it is very helpful."

"With Grooper, the old archive of information can be obtained with the models we built."

"In certain types of jobs, I would estimate that using Grooper saves us 70% of the time it normally takes to complete it."

"So now we're doing stuff that takes literally minutes, or even sometimes seconds, and we've reduced the labor by a hundredfold."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."

"The solution is very powerful because it allows for custom scripting."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."

"It is a mature product and a leader in the industry."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

More OpenText Capture pros

Cons

"It can be a challenge for a developer, as it limits what they can do."

"It is very difficult to create and automate timetables because they are modal, and it would be helpful if the bot could assist us with this."

"Custom models with advanced features can be included in the IQ Bot models for unstructured and semi-structured data."

"Getting the bot design into the developer's hands is taking longer than we initially anticipated."

"One of the challenges that I face every now and then while working with A2019, is around the bot agent updates. Every week/alternate weeK, I receive an error while running my bots, that asks me to update the bot agent."

"We have our limitations. We can run only VBScripts and one more thing. If we want to run Python scripts or batch files, we cannot do it. So, if they would add these extra things in there then that would be beneficial."

"Automation Anywhere should implement this feature. They should also decrease their cost."

"The IQ Bots have a lot of room for improvement in terms of accuracy level. We need to improvise a lot. I'm facing another big challenge with one of the use cases. We raised a ticket and did multiple follow-ups with support, but the accuracy still isn't up to the mark."

More Automation Anywhere cons

"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."

"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."

"There are few bugs that my superior has posted in the Grooper exchange that concerned errors with the OCR."

"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."

"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable."

"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."

"The setup is medium complexity."

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."

"I have not seen any return on investment from OpenText Capture."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

More OpenText Capture cons

Pricing and Cost Advice

"We save approximately 10,000 hours per year."

"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."

"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."

"We are a partner of Automation Anywhere and find the pricing to be reasonable."

"It's very good in terms of cost and pricing."

"When you compare the cost of Automation Anywhere with UiPath and Blue Prism, those others are much less. Licensing-wise, UiPath wins the deal."

"The Community Edition is a good offering from the company."

"The cloud-based version comes at an increased cost, although our clients are happy with the new features and have not complained about the pricing."

More Automation Anywhere pricing and cost advice

"Know how many pages you will be needing to process, as the pricing is based on that."

"Overall, their pricing is higher than the competitors, but they offer functionality that is otherwise not available."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

"OpenText is an expensive solution."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

No data available

Insurance Company

15%

Financial Services Firm

14%

Outsourcing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	566

No data available

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What needs improvement with OpenText Intelligent Capture?

There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...

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What is your primary use case for OpenText Intelligent Capture?

I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...

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What advice do you have for others considering OpenText Intelligent Capture?

Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...

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Comparisons

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Compared 10% of the time

Blue Prism vs Automation Anywhere

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Microsoft Power Automate vs Automation Anywhere

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AutomationEdge vs Automation Anywhere

Compared 3% of the time

HyperScience vs Automation Anywhere

Compared 2% of the time

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IBM Datacap vs Grooper

Compared 26% of the time

UiPath IXP vs Grooper

Compared 12% of the time

AntWorks CMR+ vs Grooper

Compared 11% of the time

Tungsten TotalAgility vs Grooper

Compared 8% of the time

ElectroNeek vs Grooper

Compared 8% of the time

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Tungsten TotalAgility vs OpenText Capture

Compared 8% of the time

ABBYY Vantage vs OpenText Capture

Compared 7% of the time

UiPath IXP vs OpenText Capture

Compared 6% of the time

Amazon Textract vs OpenText Capture

Compared 5% of the time

Ocrolus vs OpenText Capture

Compared 4% of the time

More OpenText Capture Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

Grooper

October 2026

Download Grooper product report

Buyer's Guide

OpenText Capture

October 2026

Download OpenText Capture product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

OpenText Captivas

Interactive Demo

Automation Anywhere

Demo not available

BIS

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Grooper is an AI-native intelligent document processing (IDP) and data integration platform built by BIS, a company that has worked the industry's hardest document and data problems for 40 years, self-funded since 1986.

Grooper combines patented image processing and multi-engine OCR with LLM-powered extraction (AI Extract, AI Table Reader, AI Collection Reader), classifying documents and extracting data in context, including handwriting, complex tables, and decades-old archives, without brittle templates. AI Assistants let teams chat with documents and databases through retrieval-augmented generation, with source citations.

A no-code/low-code designer serves business users and developers, and native connectors integrate with ECM systems, databases, email, SharePoint, Box, and CMIS repositories. Grooper deploys on-premises or in the cloud, keeping sensitive data inside your infrastructure, and is developed and supported entirely in the USA.

Organizations in government, healthcare, financial services, retail, oil & gas, and higher education use Grooper for results like 6x faster claims processing, 81% reductions in manual AP data entry, and 50x faster transcript processing.

BIS

OpenText Capture offers robust enterprise capturing capabilities with advanced machine learning for document classification and metadata extraction, automating tasks like vendor invoice management while integrating seamlessly with platforms like Salesforce and SAP.

OpenText Capture leverages AI-driven data extraction to automate document management processes, allowing businesses to manage large data volumes efficiently. Its multi-channel capabilities support seamless integration with CRM and point-of-sale systems, minimizing manual workflows. Despite its strong features, some areas like OCR accuracy for handwritten documents and mobile capture efficiency need improvement, and its complexity can pose challenges due to licensing costs and .NET requirements.

What are the key features of OpenText Capture?

Enterprise Capturing: Streamlines capturing with intelligent data processing.
Machine Learning: Automated document classification and metadata extraction.
Robust OCR Tools: Enhanced text-based classification through custom scripting.
Multi-channel Integration: Easily integrates with CRM, ERP, and more.

What benefits should users expect in reviews?

Automation Efficiency: Reduces manual tasks, improving workflow productivity.
Scalability: Efficiently handles large volumes of data with robust AI.
Integration Capability: Seamlessly fits into existing systems like SAP and Salesforce.
Data Accuracy: Boosts data extraction accuracy, minimizing errors.

OpenText Capture is implemented in industries needing efficient document management like finance for vendor invoices and lease abstraction. It enhances document quality, bolsters email and invoice processing, and accelerates document indexing with machine learning, enabling rapid digitization and workflow streamlining.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

S&P Global, Sally Beauty, Rent-A-Center, Bimbo Bakeries, Devon Energy, Empire Southwest, California Resources Corporation, Continental Resources, California Dept of Tax and Fee Administration, Chevron, Funeral Director's Life, Fair Food Network, Wings Credit Union, Del Norte Credit Union, Oklahoma Dept of Transportation, Mercy Hospital System, OLERS, Oklahoma State University, Change Healthcare, U.S. Nuclear Regulatory Commission, American Airlines Credit Union, and many others.

Information Not Available

Buyer's Guide

Grooper vs. OpenText Capture

September 2026

Free Report: Grooper vs. OpenText Capture

Find out what your peers are saying about Grooper vs. OpenText Capture and other solutions. Updated: September 2026.

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