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Grooper vs OpenText Capture comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
641
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Grooper
Ranking in Intelligent Document Processing (IDP)
28th
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.1%, down from 3.4% compared to the previous year. The mindshare of Grooper is 0.9%, up from 0.5% compared to the previous year. The mindshare of OpenText Capture is 4.0%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.1%
OpenText Capture4.0%
Grooper0.9%
Other92.0%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
it_user1552698 - PeerSpot reviewer
President and COO at a computer software company with 51-200 employees
Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use
Currently, we're still using version 2-7-2, and now they're about to do the beta release on their version 2021. In this coming version, we expect that some of our issues will be fixed. We've had challenges in classification tasks where similar documents were flagged as multiple matches. The system would identify them and say, "Hey, I think I've got multiple matches. It could either be this one or that one." Because of that, it required us to instruct the system to either leave it unclassified, or we had to halt the process for somebody to look at it. With the new version for 2021, they have changed the paradigm. As it is now, we're using something called a form type, where pages within the document are referenced using a specific page number. For example, in a ten-page document, you might refer to information specifically on the first or fifth page. In the new paradigm, there is a first, middle, and last page concept, as opposed to having the different form types with all of the different pages. What they're telling me is that it's going to make the classification more accurate. Just because the first page of two different documents looks the same, they will not be considered duplicates. Having multiple points of reference will now allow it to better distinguish them. The other area we have had challenges with is table extractions, where if the data headers were not defined, or the tables did not have descriptions for the columns. My understanding is that in the 2021 version, they've now shown that they're handling that. Again, we don't have it and haven't been able to test it, but it's coming. Technical support is definitely an area that they need improvement in, in terms of the front-line individuals.
SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are more valuable features with the updated solution; now they have both the list view and the flow view, they have increased some features in terms of data types, they now have good usage of the data table and have added variable types, and it's convenient."
"Earlier users were converting the unstructured data from the PDF into the structured format to process the task but now, this activity is replaced by IQ Bot."
"Document automation has notably reduced manual effort."
"For people looking for my recommendation for an automation product, I definitely would recommend Automation Anywhere instead of going for a more orthodox or older technology."
"Features such as MetaBot and IQ Bot are very advanced and capable as compared to reading PDFs using OCR."
"The tool is a huge time saver. If I want to do something manually, it will take half an hour, but the bot can do the task within minute or seconds. In a day, month, or year, this will be a huge amount of time for me. A reduction to a fraction of seconds will be a big impact."
"Compared to other RPA tools, I prefer Automation Anywhere."
"Automation Anywhere is easy to use and user-friendly due to its intuitive interface and straightforward implementation architecture, making it accessible even for those without a technical background."
"In certain types of jobs, I would estimate that using Grooper saves us 70% of the time it normally takes to complete it."
"With Grooper, the old archive of information can be obtained with the models we built."
"So now we're doing stuff that takes literally minutes, or even sometimes seconds, and we've reduced the labor by a hundredfold."
"Lexicons where the key vocabulary can be inputted it is very helpful."
"There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."
"Using Grooper has sped up our data entry process between two and eight times, depending on the exact process."
"The user interface is easy to use, and the flexibility is noteworthy."
"Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."
"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."
"It is a mature product and a leader in the industry."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"OpenText Intelligent Capture is pretty good."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The solution is very powerful because it allows for custom scripting."
 

Cons

"When I post questions, I seldom get answers fast, and when I do, there are inconsistencies with the existing documentation."
"The initial setup was quite complex. We have faced an issue. During the initial implementation stages, it took longer than we expected. It affected our timelines to a certain extent."
"Providing a desktop version rather than focusing on the cloud is essential. Only UiPath offers a studio environment for desktop application development."
"The object cloning that exists cannot capture 80 percent of the objects that we need it to capture."
"The IQ Bots need more out-of-the-box models to lessen the time required for model training. Their competitors provide more built-in models, which enhance capabilities in document processing."
"We have trouble with large volumes of data in Excel and are not getting good results."
"The scripting can be a bit difficult."
"Their Community Edition is awful. Every second day, it will fail. It will become corrupt."
"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable."
"There are few bugs that my superior has posted in the Grooper exchange that concerned errors with the OCR."
"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."
"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."
"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."
"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."
"The setup is medium complexity."
 

Pricing and Cost Advice

"Pricing is affordable and I would recommend beginning with the Starter Package."
"It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."
"Yearly, our licensing costs are about $90,000 to $100,000. There will be additional licensing costs when we add more Bot Runners to our infrastructure."
"The starting price, which is a one-off fee is a bit high and this may deter mid and small-sized companies from acquiring and decide to shun the platform."
"IQ Bots are very costly. It's not a sustainable bot for us as of now. We will look for better, alternate options for that."
"They're very flexible around pricing and licensing."
"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"Subscription for Automation Anywhere (AA) is paid yearly."
"Overall, their pricing is higher than the competitors, but they offer functionality that is otherwise not available."
"Know how many pages you will be needing to process, as the pricing is based on that."
"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
902,270 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
7%
No data available
Financial Services Firm
17%
Insurance Company
16%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
No data available
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
OpenText Captivas
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Oklahoma DOT, Mercy Hospital System, OLERS, Oklahoma State University, Change Healthcare, U.S. Nuclear Regulatory Commission, American Airlines Credit Union
Information Not Available
Find out what your peers are saying about Grooper vs. OpenText Capture and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.