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Omada Identity vs OneLogin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Omada Identity enhances efficiency with reduced costs and workload, improved compliance, security, and measurable cost-saving benefits despite initial challenges.
Sentiment score
6.6
OneLogin delivers ROI via reduced IT tickets, 70-90% provisioning time savings, enhanced security, and operational efficiency.
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
Omada Identity has definitely helped us save time when provisioning access for various identities.
Senior Developer at Guidewire Limited
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have been able to save 50% of our cost and time.
Senior Software Engineer at Infosys
I notice strong ROI as it helps reduce help desk tickets, provides major time savings in user management, improves productivity with SSO, and provides better security overall, lowering operational costs and increasing efficiency.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Customer Service

Sentiment score
6.7
Omada Identity's support is reliable with fast responses, though complex issues can have slower responses and limited documentation.
Sentiment score
6.9
OneLogin's support is responsive and knowledgeable, but needs faster resolutions for complex issues and improved ticketing systems.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
I would rate the customer support a 10.
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a startup based organization
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
Network Security Engineer at Connecting Cyber Networks
 

Scalability Issues

Sentiment score
7.7
Omada Identity is a robust, scalable tool handling large organizations, accommodating thousands of identities across cloud and on-prem environments.
Sentiment score
7.8
OneLogin provides scalable cloud-based solutions for growing enterprises, though smaller businesses may face challenges with multiple enterprise-level applications.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity scales very well for our organization.
Iam Security Specialist at a insurance company with 1,001-5,000 employees
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a startup based organization
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable and reliable, with occasional minor issues, users rate its performance highly between 8-10.
Sentiment score
8.2
OneLogin is praised for its stable, reliable performance and minimal downtime, despite occasional, infrequent notable outages.
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a startup based organization
There have been no major outages, and performance has been really consistent.
Network Security Engineer at Connecting Cyber Networks
During the trial period, which was for thirty days, I never faced any downtime.
Information Technology Support Engineer at Motive
 

Room For Improvement

Omada Identity's UI and performance need improvement, with complex installation, limited connectors, unclear documentation, and integration challenges.
OneLogin's interface and documentation need simplification, with improved integrations, support, and security features to enhance usability and reliability.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Manager at a manufacturing company with 5,001-10,000 employees
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Lead Cyber Security Architect at Ernst & Young
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
Founder's Office at a tech vendor with 1-10 employees
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Presales Manager at 1D Consulting
 

Setup Cost

Omada Identity's pricing is high for cloud, transparent for on-premise, with annual user licensing and setup investments needed.
Enterprise users view OneLogin as cost-effective, scalable, with transparent pricing and strong customer support despite occasional price increases.
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
The cost is less compared to Okta and Entra ID.
Senior Analyst - IDAM at Toll Holdings Limited
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a startup based organization
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
Senior Cloud Engineer at Applied Cloud Computing
 

Valuable Features

Omada Identity streamlines identity management with automation, integration, and user-friendly features, enhancing security and compliance for organizations.
OneLogin enhances security and efficiency with Single Sign-On, Multi-Factor Authentication, user provisioning, and centralized access control features.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
Developer Intern at Stealth
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
5th
Ranking in Identity Management (IM)
5th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
55
Ranking in other categories
Customer Identity and Access Management (CIAM) (6th), Identity Governance Administration (IGA) (3rd)
OneLogin
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
72
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (4th)
 

Mindshare comparison

As of May 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Omada Identity is 2.7%, down from 3.1% compared to the previous year. The mindshare of OneLogin is 2.8%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin2.8%
Omada Identity2.7%
Other94.5%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Carsten Eiberg - PeerSpot reviewer
Iam Security Specialist at a insurance company with 1,001-5,000 employees
Identity analytics have strengthened security and automated role-based access for our workforce
Omada Identity provides 80% of functionality out of the box with standard features without requiring any special configuration. There are many templates available, so you can get up and running pretty fast. Omada Identity's identity analytics helped reduce the cost of my IGA program. This has affected my organization's security since I am also in the same department as the security team, so we are very focused on that. Especially if someone is having a case with fraud or supposed fraud, we can click the log out feature and then all accounts will be disabled immediately or at least within a few minutes. I am sure that has helped the security level.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
8%
Government
6%
Outsourcing Company
17%
University
11%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise45
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise25
Large Enterprise46
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
My experience with pricing, setup cost, and licensing is that I think they are the same as all the competitors. It would be great if they gave more insight into the real costs because that is typic...
What needs improvement with Omada Identity Cloud?
Omada Identity can always be improved. It has an ideas portal for customers and partners. Since we are a partner, we have been providing them with positive insights on improvements. I would love to...
What needs improvement with OneLogin by One Identity?
Overall, OneLogin is a strong solution, but there are a few areas where it could be improved. One area is the user interface. It is functional, but at times, it can feel a bit less intuitive, espec...
What is your primary use case for OneLogin by One Identity?
The main reason we use OneLogin is to securely manage employee access to different applications from a single platform. It helps us streamline logins through single sign-on, so users do not have to...
What advice do you have for others considering OneLogin by One Identity?
My advice would be to first clearly understand your organization's identity and access requirements before implementing OneLogin. It is a powerful platform, but you will get the most value when you...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about Omada Identity vs. OneLogin and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.