No more typing reviews! Try our Samantha, our new voice AI agent.

Observer Apex vs Pulseway comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Observer Apex
Ranking in Network Monitoring Software
105th
Average Rating
0.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Pulseway
Ranking in Network Monitoring Software
51st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (19th), Remote Monitoring and Management (RMM) (13th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Observer Apex is 0.3%, up from 0.1% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Pulseway0.6%
Observer Apex0.3%
Other99.1%
Network Monitoring Software
 

Featured Reviews

Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Has good network visibility
The primary use case is for monitoring and troubleshooting. We also use it for security.   The correlation of data in Apex helps to get full visibility of the entire enterprise. Apex is where we get the end-user experience score from one to ten. Network visibility is the most valuable feature.…
reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Network visibility is the most valuable feature."
"The setup is simple."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It has made life a lot easier for the administrators."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"The solution has great workflow and server modules."
"They provide a lot of features; it's good and easy software."
 

Cons

"The pricing and AI can be improved."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"There are some bugs or glitches."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"They have good technical support but it's not excellent."
 

Pricing and Cost Advice

"It's expensive."
Information not available
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

 

Overview

 

Sample Customers

Capita
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: September 2026.
913,683 professionals have used our research since 2012.