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Observer Apex vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Observer Apex
Ranking in Network Monitoring Software
109th
Average Rating
0.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
7th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (12th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Observer Apex is 0.1%, down from 0.1% compared to the previous year. The mindshare of ThousandEyes is 3.4%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes3.4%
Observer Apex0.1%
Other96.5%
Network Monitoring Software
 

Featured Reviews

Jeroen-Dubbelman - PeerSpot reviewer
Has good network visibility
The primary use case is for monitoring and troubleshooting. We also use it for security.   The correlation of data in Apex helps to get full visibility of the entire enterprise. Apex is where we get the end-user experience score from one to ten. Network visibility is the most valuable feature.…
Edmar Silva - PeerSpot reviewer
Excellent monitoring and troubleshooting capabilities while identifying exact issue locations
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detailed documentation explaining the metrics and the testing mechanisms would be helpful. The information is there, but understanding exactly what ThousandEyes is testing to make its conclusions can be obscure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Network visibility is the most valuable feature."
"The solution is very easy to use."
"The company provides excellent service."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"Overall, I would rate ThousandEyes nine out of ten."
"It's fairly easy to set up."
 

Cons

"The pricing and AI can be improved."
"ThousandEyes could improve the dashboards by adding more features."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"There is room for improvement in terms of customization and user-friendliness."
"Presently, it lacks the ability to integrate with other Cisco products."
"It might be practical to extend monitoring capabilities to include network devices"
"The solution's network and reporting could be improved."
"They only offer synthetic requests."
 

Pricing and Cost Advice

"It's expensive."
"It is a quite expensive solution."
"The solution is cheap."
"The solution's pricing is cheap; I rate it a five out of ten."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Comparisons

 

Overview

 

Sample Customers

Capita
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software. Updated: September 2025.
868,787 professionals have used our research since 2012.